Helpdesk Work, Jobs in Rendlesham, Sfk (with Salaries)

Application Support Analyst
MultiFreight Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
12d
Software Helpdesk Support Analyst
enable.services —Ipswich
- From £24,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
Quick apply
IT Technician
TwoPointZero IT Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
Facilities & Reception Coordinator
First Response Group —Ipswich
- £14 an hour
- Monday to Friday
- Microsoft Word
- Organisational skills
- Front desk
Quick apply
Customer Service Advisor
First Bus —Ipswich
- £27,000 a year
- Computer literacy
- Data entry
- Employee assistance programme
Apprentice Pensions Assistant
Suffolk County Council —Ipswich
- £24,521 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- School
- Annual leave
5d
Maintenance Coordinator
Pinnacle Group —Clacton-on-Sea
- £24,784.50 a year
- Microsoft Word
- Computer literacy
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
11d

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Application Support Analyst
MultiFreight Limited —Ipswich
Help customers make the best use of our software. Provide application support via telephone, email and Microsoft Teams. A positive, customer-focused attitude.
£27,000 - £30,000 a year
Quick apply
12d
Software Helpdesk Support Analyst
enable.services —Ipswich
As a Software Helpdesk Support Analyst, you will be the first point of contact for customers requiring assistance with their software.
From £24,000 a year
Quick apply

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helpdesk jobs near rendlesham, sfk

Application Support Analyst

MultiFreight Limited
Ipswich

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
12 days ago

Qualifications

Technical troubleshooting
Accounting software
ERP software
Analysis skills
Software quality assurance
Organisational skills
Software testing
Customer support
Customer interaction
Application support
Communication skills

Full job description

To apply, please send your CV and a covering letter.

Application Support Analyst

Location: Ipswich, Suffolk
Salary: £27,000 – £30,000 depending on experience
Hours: Monday to Friday, 8:45am – 5:00pm

About MultiFreight
MultiFreight is one of the UK's leading providers of logistics software, helping freight forwarders, customs brokers and warehouse operators improve efficiency through our range of specialist software solutions. As we continue to grow and invest in the future of our products, we're looking for an enthusiastic Application Support Analyst to join our Customer Services Team.

The Role
This is an excellent opportunity for someone who enjoys solving problems, learning new software and delivering outstanding customer service. Working as part of our support team, you'll investigate customer queries, troubleshoot software issues and help customers get the very best from our applications. We're looking for someone who enjoys understanding how things work, takes ownership of problems and isn't afraid to dig a little deeper to find the right solution.

Key Responsibilities

Provide application support via telephone, email and Microsoft Teams.
Investigate and resolve customer software queries.
Take ownership of support cases through to resolution.
Work closely with colleagues to troubleshoot more complex issues.
Liaise with our Development team where software changes are required.
Help customers make the best use of our software.
Assist with software testing and quality assurance when required.

About You
You may already have experience in:

Application or Software Support
IT Helpdesk
Freight Forwarding or Customs
Warehouse Management
Customer Service within a software environment

You'll also have:

Excellent communication skills.
Strong troubleshooting and analytical abilities.
A positive, customer-focused attitude.
Good organisational skills.
A willingness to learn and develop.

Experience with business software, ERP or accounting systems would be an advantage, but is not essential.

Why Join MultiFreight?
You'll join a friendly and experienced team where you'll receive ongoing training, develop your technical knowledge and play an important role in supporting customers across our software portfolio. If you're looking for a varied role within a successful and growing software company, we'd love to hear from you.

To apply, please send your CV and a covering letter.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

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helpdesk jobs in rendlesham, sfk

Application Support Analyst

Software Helpdesk Support Analyst

IT Technician

Facilities & Reception Coordinator

Customer Service Advisor

Apprentice Pensions Assistant

Maintenance Coordinator

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