Sales and lettings negotiator Work, Jobs in Renfrew, Rfw (with Salaries)

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Moda Living —Glasgow
- £27,040 a year
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- Hospitality
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
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Leasing/Sales Negotiator

Moda Living
Glasgow

Quick apply

Job details

Full-time
£27,040 a year
14 days ago

Benefits

Free parking
Store discount
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Paid volunteer time
Referral programme

Qualifications

Live chat
Hospitality
Microsoft Excel
Sales
Customer service
ARLA
Administrative experience
Social media platforms
Client services
Customer renewal management
Residential lettings
Customer interaction
Outbound calling
Communication skills
Marketing
Property management
Negotiation
Tenancy renewal processing

Full job description

Job description

Full Job Description

Moda, Holland Park is looking for a Leasing Associate to join the Glasgow team.
Moda is creating the UK’s leading lifestyle experience brand in the Build-to-Rent sector and providing neighbourhoods to live, work and play.

You must have demonstrable experience in a similar role (hospitality or private rental sector preferred).
You and the team will work together to complete Viewings, Move ins and Admin to achieve your Monthly goals and to deliver at every level for our residents.

We offer a fantastic commission structure which is KPI dependent

Overview of role

MAIN RESPONSIBILITIES

Booking and Carrying out Viewings showing both apartments and on site amenities.
Follow up new leads, register and understand customer’s rental requirements & match this to an available apartment
Maintaining applications and guiding residents through the vetting process
Work closely and collaboratively with the other on-site teams to ensure a seamless delivery of customer experience
Actively drive sales and retention of residents through customer service and effective negotiation of tenancy renewals
Reply to resident queries. To interact with customers via telephone, email, live chat or instant message. Delivering first class customer service
Provide informed and accurate information to residents. Using social platforms such as The MyModa app to promote new updates and events

MARKETING AND LEASING

Acknowledge and follow up all initial customer enquiries, providing effective viewing booking support and follow up.
Gather detailed customer feedback from viewings
Manage tenancy applications from let agreed through to move in
Referencing progression including liaison with referencing provider and applicants
Management of guarantor requirements and referencing
Coordinating end of tenancies including booking check outs and ensuring re letting
Notifying broadband and utility suppliers of new and ending tenancies for resident set up.
Escalate any end of tenancy charge disputes to the leasing manager.

FINANCIAL AND REPORTING

Ensure receipt of initial rent payments and any required funds prior to move in
Facilitate the set-up of monthly payments
Manage and meet agreed KPI’s

SKILLS & EXPERIENCE

Ideally previous experience in property, but hospitality or customer service are also helpful.
A knowledge of lettings and tenancy processes would be beneficial.
Excellent customer relations skills, a sense of humour and plenty of energy and enthusiasm.
Must be pro-active and able to use initiative to enhance the reputation of the building.
Professional presentation, confident and outgoing in nature
Well organised,
Targets Driven
Proactive and dynamic, taking ownership of all of core duties.
Strong verbal and written communication skills.
Accuracy and attention to detail.
Have a great understanding of Glasgow, it’s people, culture and social scene. Use this knowledge to promote areas and places of interest to our residents
Knowledge and understanding of the Build to Rent market and key differences to residential lettings

Job Type: Full-time

Pay: £27,040.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Paid volunteer time
Referral programme
Store discount

Work Location: In person

Quick apply

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