Do you have excellent organisational skills, a passion for learning and development, and the ability to coordinate multiple activities in a fast-paced environment? We’re looking for a Learning & Development Coordinator to join our People Services team and play a key role in supporting learning and development activities across the Group.
This is a fantastic opportunity for someone who enjoys building relationships, coordinating programmes and ensuring colleagues have access to high-quality learning opportunities that support their development and success.
What you’ll be doing:
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Coordinate a range of learning and development activities and events across the Group, acting as a key point of contact for managers, learners and training providers.
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Support the delivery of mandatory training programmes, including health and safety refresher training and e-learning compliance requirements.
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Manage training administration through iTrent and the Learning Management System (LMS), including bookings, learner records, attendance monitoring and evaluation processes.
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Work closely with internal and external trainers to organise learning events and ensure attendance and evaluation data is accurately captured.
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Maintain accurate and up-to-date learning records, ensuring training and qualification information is easily accessible and appropriately filed.
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Monitor training attendance and provide regular reporting to managers, including non-attendance reporting and compliance updates.
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Support the Learning & Development Business Partner with supplier management, helping to ensure value for money and supporting the sourcing of new providers where required.
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Raise purchase orders and track learning and development expenditure, ensuring budgets are monitored accurately and suppliers are paid in a timely manner.
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Develop and maintain clear learning and development processes, guidance and documentation to support effective service delivery.
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Promote learning and development opportunities through internal communication channels, helping to drive engagement and participation across the Group.
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Build positive working relationships with colleagues and stakeholders across the organisation to support learning and development objectives.
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Support the wider People Services team with administrative and operational activities as required.
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Contribute to continuous improvement initiatives, identifying opportunities to enhance processes and ways of working.
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Ensure all activities are delivered in line with organisational policies, health and safety requirements, equality and diversity principles, and data protection regulations.
What we’re looking for:
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Experience providing administrative support within a busy HR, People Services, Learning & Development or similar environment.
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Excellent organisational skills, with the ability to manage multiple priorities and meet deadlines.
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Strong attention to detail and experience maintaining accurate electronic and manual records.
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Experience coordinating training, events, projects or learning activities.
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Strong stakeholder management skills, with the ability to build positive relationships with colleagues at all levels.
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Excellent communication skills, both written and verbal.
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High levels of IT literacy, including experience using Microsoft Office applications and learning, HR or business systems.
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Ability to learn new systems quickly and adapt to changing priorities.
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Experience producing reports, analysing information and monitoring data.
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A proactive and flexible approach, with a commitment to continuous improvement.
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Understanding of confidentiality and experience handling sensitive information appropriately.
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A commitment to equality, diversity and inclusion and delivering excellent customer service.
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Level 3 Business Administration, CIPD qualification or willingness to work towards a relevant qualification (desirable).
Interview Process:
Candidates will be invited to attend an interview, which will include a competency-based discussion exploring relevant experience, knowledge and skills required for the role, as well as a task. Interviews will take place
Additional Information:
Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed:
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Right to work verification
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Qualification certificate check (where applicable)
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Two completed references
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Occupational Health questionnaire – Fit for Work
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DBS check (if required for the role)
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Completion of all new starter documentation including signed terms and conditions
Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
