Support analyst Work, Jobs in Ribchester, Lan (with Salaries)

ICT Support Analyst
Lancashire County Council —Preston
- £25,949 - £25,989 a year
- Full-time
- Hybrid work
- Communication skills
3h
Applications Support Analyst
Slingco —Rossendale
- Hybrid work
- ERP systems
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Weekend Customer Service Advisor
Places for People —Preston
- £9,726 a month
- Overtime
- Hybrid work
- Free parking
- Annual leave
13d
Laboratory Sampling Section Technician (Trainee Nuclear Material Accountant)
Westinghouse Electric Company —Preston
- Quality control
- Employee assistance programme
- Life insurance
Service Desk Analyst
Lancaster University —Lancaster
- £26,707 - £30,378 a year
- Full-time
- Remote
2d
Tax Analyst
EG On The Move Ltd —Blackburn
- Up to £45,000 a year
- 8 hour shift
- Analysis skills
- Tax experience
- Free parking
- Annual leave
Quick apply
12d
QC Project Analyst
Dechra Pharmaceuticals PLC —Skipton
- £32,000 - £37,000 a year
- Monday to Friday
- Bachelor's degree
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Senior Business Systems Solutions Analyst
Chubb Fire & Security —Blackburn
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Marketing
- SharePoint
- Free parking
- Store discount
Quick apply
Data Analyst
East Lancashire Learning Group —Accrington
- Up to £35,626.51 a year
- Full-time
- Analysis skills
- Travel
- Analytics
- Free parking
- Annual leave
7d
Junior Web QA Tester
LGC Group —Bury
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Bachelor's degree
Quick apply
7d
IT Support Analyst
Birchall Blackburn Law —Preston
- Full-time
- Management
- Travel
- Conflict management
Database Specialist
Sustainable Energy First —Fulwood
- £25,353 a year
- Full-time
- Hybrid work
- Computer literacy
- Continuous improvement
- Data entry
Quick apply
10h
Technical Illustrator
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Continuous improvement
- No degree
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Market Analyst
Inspired —Kirkham
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Communication skills
- Life insurance
ServiceNow Business Analyst
BAE Systems —Preston
- £40,000 a year
- Product management
- Agile
12d
Graduate ESG Analyst
Avove —Chorley
- Full-time
- Business
- Analytics
- Employee assistance programme
Quick apply
4h
PMO Project Controls Analyst - Defence
Mace —Preston
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
- Life insurance
Data Quality Analyst
Rochdale Boroughwide Housing —Rochdale
- £40,423 a year
- Full-time
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
1d
Workforce Information Analyst
Greater Manchester Mental Health NHS Foundation Trust —Manchester
- £28,392 - £31,157 a year
- Full-time
- Analytics
- Annual leave
- Employee discount
1d
Customer Transformation Business Analyst
ENWL —Preston
- £51,752.75 - £54,500.00 a year
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
8d

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ICT Support Analyst

Lancashire County Council -
Preston

Apply Now

Job details

Full-time
£25,949 - £25,989 a year
3 hours ago

Qualifications

Technical troubleshooting
IT service management
Technical support incident logging
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

Salary £25,949 - £25,989 per annum | 37 hours per week | Permanent, Full Time | ICT Support Analyst

We have an exciting opportunity for a new team member to join our frontline Digital User Experience Service, supporting Lancashire County Council and partner organisations.

As an ICT Support Analyst, you will provide first-class technical support and customer service, helping users access and make the best use of the council's digital services. You will be part of a busy and supportive team, handling a wide range of technical queries and service requests while working closely with colleagues across Digital Services.

What you'll be doing

Providing technical support to customers through digital, email, telephone and face-to-face channels.
Diagnosing and resolving a range of hardware, software and device-related issues.
Logging, tracking and managing incidents and service requests using IT Service Management processes.
Setting up and configuring new devices and software in line with council standards and security requirements.
Supporting the maintenance and smooth running of digital systems.
Working with colleagues across Digital Services to identify, investigate and resolve technical issues.
Following ITIL-based processes for Incident, Problem and Change Management.
Providing a professional, responsive and customer-focused service to users.
Escalating more complex technical issues to senior analysts when required.

What we're looking for

We are looking for someone with excellent customer service skills, a positive attitude and an interest in technology. You will be able to demonstrate:

Good communication and interpersonal skills.
Strong troubleshooting and problem-solving abilities.
The ability to manage and prioritise a varied workload.
An organised and methodical approach to work.
The ability to work independently and as part of a team.
Experience or an understanding of supporting end users in a digital or ICT environment.
A willingness to learn and develop new technical skills.
An understanding of digital security principles and good IT practices.
Experience configuring and supporting devices, software and digital systems would be advantageous.

Technologies you may support

The role offers exposure to a wide range of technologies and business systems, including:

Microsoft 365, Active Directory, Azure, Intune and Endpoint Management.
Oracle Fusion and LiquidLogic applications.
ServiceNow and other corporate business applications.
Windows 10 and Windows 11 devices.
Android and iOS mobile devices.
Printing, scanning and other end-user technologies.

For full details of the accountabilities and responsibilities attaching to this role please refer to the Job Description & Person Specification.

For an informal discussion about this role, please contact: [email protected]

Why join us?

This is an excellent opportunity for someone looking to start or develop a career in ICT support. You'll gain experience across a broad range of technologies while working in a customer-focused environment, supported by experienced colleagues who will help you develop your technical skills and knowledge.

Lancashire County Council also offers a range of benefits, found on our website here .

This is a hybrid role based at County Hall, Preston, combining office and home working.

We do not hold a sponsorship licence and can only consider applications from candidates who are legally entitled to work in the UK. If you do not have the right to work in the UK, your application will not be considered.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description and Person Specification

Apply Now

Refine Your Search

support analyst jobs in ribchester, lan

ICT Support Analyst

Applications Support Analyst

Weekend Customer Service Advisor

Laboratory Sampling Section Technician (Trainee Nuclear Material Accountant)

Service Desk Analyst

Tax Analyst

QC Project Analyst

Senior Business Systems Solutions Analyst

Data Analyst

Junior Web QA Tester

IT Support Analyst

Database Specialist

Technical Illustrator

Market Analyst

ServiceNow Business Analyst

Graduate ESG Analyst

PMO Project Controls Analyst - Defence

Data Quality Analyst

Workforce Information Analyst

Customer Transformation Business Analyst

I want to receive the latest job alerts for support analyst in ribchester, lan

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