Banking customer service advisor Work, Jobs in Richmond, Eng (with Salaries)

Customer Service Advisor
Yorkshire Building Society —Kensington
- £27,000 a year
- Customer service
- Financial services
6d
Customer Service Advisor
FMG Repair Services —Slough
- £29,825 - £31,000 a year
- Overtime
- Customer service
- Driving
- Employee discount
Quick apply
1d
NEW JOB *** Customer Service Associate
Wintermann Search —London
- Call to connect
- Microsoft Office
- Business development
- Bachelor's degree
Customer Service Specialist - Savings
Tembo —London
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Customer Complaints Agent
Teya —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
- Life insurance
6d
Client Service Representative
Bank of America —Bromley
- Full-time
- English
- Travel
- Financial services
- Employee assistance programme
6d
Customer Representative - Orpington
Nationwide Building Society —Orpington
- From £25,250 a year
- Full-time
5h
Fixed Income, Currencies and Commodities Electronic Trading Client Service Specialist - Senior Associate/Vice President
JPMorganChase —London
- Full-time
- Sales
- Analysis skills
- Continuous improvement
Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required
Next Job Abroad —London
- Full-time
- Remote
- CRM software
- Sales
- Customer service
- Paid training
- Relocation assistance
Quick apply

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Customer Service Advisor

Yorkshire Building Society -
Kensington

Apply Now

Job details

£27,000 a year
6 days ago

Benefits

Company pension
Private medical insurance

Qualifications

Customer service
Financial services

Full job description

If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you. As one of the largest and most impactful teams at YBS, our Branch Network plays a vital role in shaping the success of our organisation. We’re always looking for ways to enhance the customer experience, improve efficiency, and explore new ideas. And as we embark on an exciting digital transformation, the future is full of possibilities for us and for you.

About the Role

As a Customer Service Advisor, you’ll:

Build meaningful relationships with our members and help them find the right products and services to support their goals whether that’s saving for a special trip, buying a first home, or planning for the future.
Communicate confidently across multiple channels, including in-branch, over the phone, and online, to support members with their accounts.
Focus on doing what’s right for our members without the pressure of sales targets.

Each YBS branch has its own unique character and strengths, making every location a special place to work. Here’s what the hiring manager says about our Kensington Branch.

Join our experienced and welcoming team at Kensington, where we pride ourselves on delivering outstanding service in a fast-paced, customer-focused environment. As a key member of our branch, you'll play a vital role in identifying and understanding the needs of our members, helping them make informed financial decisions that support their goals. Whether it's saving for the future, buying a home, or managing everyday banking, you'll be at the heart of how we support our community. If you're passionate about customer satisfaction and thrive in a dynamic setting, we’d love to hear from you.

About You

You don’t need a background in financial services or years of customer service experience. What matters most is your mindset and values. We’re looking for someone who:

Is motivated to go the extra mile for colleagues and members, contributing to shared goals.
Thrives in dynamic environments and embraces change with curiosity and positivity.
Values diversity and understands the importance of different perspectives, experiences, and skills.
Shows empathy and emotional intelligence, creating a welcoming and supportive atmosphere for everyone.
Builds strong, respectful relationships with members and teammates.
Has a growth mindset and is eager to learn through our training and development opportunities.
Is confident using digital tools and open to learning new technologies.
Is committed to personal development and staying future-ready.

About Us

At YBS we don’t have shareholders, we have members. We care about people and that includes you. So here, you’ll be respected for who you are, you’ll be able to bring your whole self to work, and you’ll have everything you need to build a long and rewarding career.

Flexibility. We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it’s finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you. We’re happy to talk flexible working and you can reach out to us anytime during the recruitment process to discuss this.

Development. We want you to feel challenged here. Whatever your ambitions, we’re committed to helping you develop your skills and move ahead in your career journey. From day one, we’ll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.

Inclusivity. We’re passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you’ll go the extra mile to help our members, you’ll fit right in and feel you belong here.

About our Benefits

We offer lots of fantastic rewards that you can make the most of in and out of work, including:

Holiday. You’ll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
Bonus. At YBS we work collaboratively and share in our success together, so when we reach our goals were all rewarded with an on target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
Pension. We know how important it is to save towards the future, that’s why we’ll contribute up 11% into your YBS pension.
Healthcare. Health and wellbeing are an important part of life at YBS, when you join us you’ll have access to a range of health benefits to suit your life including private medical insurance, dental and healthcare plans.
My Benefits. When you join YBS you’ll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts

Ready to apply?

Great with people? Then we think it would be great to meet you. Apply now.,

Apply Now

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banking customer service advisor jobs in richmond, eng

Customer Service Advisor

Customer Service Advisor

NEW JOB *** Customer Service Associate

Customer Service Specialist - Savings

Customer Complaints Agent

Client Service Representative

Customer Representative - Orpington

Fixed Income, Currencies and Commodities Electronic Trading Client Service Specialist - Senior Associate/Vice President

Danish Speaking - Bank Customer Service in Malta - Sales Exp. Required

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