Crm analyst Work, Jobs in Richmond, Gtl (with Salaries)

CRM Analyst / Marketing Insight Analyst
The Big Table Group —London
- Full-time
- Hybrid work
- Hospitality
- SQL
- AI
- Employee discount
Quick apply
5d
Data & CRM Analyst
Police Care UK —Woking
- Up to £38,000 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
Lead Data Analyst - CRM Analytics
Wise Australia Investments —London
- £75,000 - £115,000 a year
- Hybrid work
- CRM software
- Data analysis skills
- SQL
- Annual leave
Senior Business Analyst – Global CRM Transformation
WPP —London
- Hybrid work
13d
Marcus by Goldman Sachs, CRM Executive, Analyst, London
Goldman Sachs —London
- Full-time
- Remote
- CRM software
- Analysis skills
- Communication skills
- Employee assistance programme
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
12d
Functional Business Analyst, MS Dynamics 365 CRM
Avanade —London
- Analysis skills
- Bachelor's degree
- Business
Marketing Analyst (CRM or SEO)
Uswitch.com —London
- Full-time
- Hybrid work
- SQL
- Python
- Work from home
- Employee assistance programme
Quick apply
Sales Operations Analyst
Sazerac Company —Hampton Wick
- CRM software
- Microsoft Excel
- Sales
5d
CRM Analytics Manager
Wise Australia Investments —London
- £75,000 - £115,000 a year
- Data analysis skills
- SQL
- Python
Data Analyst
CDP Global —London
- £32,157 - £40,197 a year
- Hybrid work
- CRM software
- Azure
- DevOps
- Employee assistance programme
Fraud & Compliance Analyst
Bits —London
- £30,000 - £40,000 a year
- Full-time
- Remote
- Analysis skills
- Financial services
Quick apply
Associate Data Analyst
CDP Global —London
- £27,265 - £34,082 a year
- CRM software
- Azure
- DevOps
- Employee assistance programme
Apprenticeship - KYC & KYB Apprentice – UK Investment Banking
Natixis CIB London —London
- Communication skills
- Time management
Revenue Operations Analyst
Shieldpay —London
- Hybrid work
- Sales
- Flexible schedule
Quick apply
Customer and Market Data Analyst - YIN
Atlas Copco Group —Hemel Hempstead
- Microsoft Excel
- Microsoft Office
- Analysis skills
9d
Finance Data Analyst
Tracker —Uxbridge
- Full-time
- Microsoft Excel
- Oracle
- Sales
- Work from home
13d
CRM Manager
Uswitch.com —London
- Full-time
- Hybrid work
- Work from home
- Employee assistance programme
Quick apply
8d
Order Operations & Compliance Analyst
Johnson Controls —Sunbury
- Full-time
- CRM software
- Oracle
- ERP systems
- Annual leave
- Employee assistance programme
CRM Marketing Executive
Trafalgar Entertainment —London
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Time management
8d

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CRM Analyst / Marketing Insight Analyst

The Big Table Group -
London

Quick apply

Job details

Full-time
5 days ago

Benefits

On-site gym
Discounted or free food
Company pension
Discounted gym membership
Employee discount

Qualifications

Hospitality
Power BI
Tableau
SQL
AI
Communication skills
Marketing

Full job description

Job Title: CRM Analyst / Marketing Insight Analyst

Location: London – Hybrid Working / Support Office near Oxford Circus (2–3 days per week)
Salary: To be discussed

The Big Table Group is home to over 200 restaurants across iconic brands including Las Iguanas, Bella Italia, Amalfi, Frankie & Benny’s, Chiquito, Banana Tree and more.

We’re on the lookout for a CRM Analyst / Marketing Insight Analyst!

Are you passionate about turning data into meaningful insight that drives real commercial impact? We’re looking for someone to play a key role to understand our guests, using data to improve loyalty, frequency, and marketing effectiveness across our brands.

This is an exciting opportunity for someone who enjoys both analytical thinking and hands-on delivery. You’ll work closely with the CRM Digital Marketing Manager, wider digital team, Group Marketing Director, external advisory partners, and operational stakeholders to ensure campaigns and strategy are grounded in evidence.

If you’re curious, commercially minded, and excited by how data and AI can transform guest engagement, we’d love to hear from you.

What You’ll Be Doing:

Build and maintain dashboards tracking guest loyalty, retention and CRM performance across our brands
Weekly reporting delivering clear and actionable insights to marketing leadership
Analyse campaign performance, segmentation, and guest behaviour to identify opportunities for growth
Combine CRM, transactional and guest feedback (NPS) data to generate richer, more actionable insight
Identify patterns and trends that link guest experience to commercial performance
Assess customer reachability and support channels and communication strategies
Collaborate with external partners and agencies to improve performance and insight generation
Support the development of milestone-based roadmaps aligned to key retention and growth targets
Challenge assumptions and contribute insight-led recommendations to improve decision-making
Use AI-enabled tools within CRM and BI platforms to enhance reporting and analysis
Ensure AI-driven insights are critically assessed and translated into meaningful commercial actions
Stay up to date with hospitality, CRM and loyalty trends to bring new ideas into the business
Engage with operational teams and occasionally visit venues to bring insight to life

What We’re Looking For:

3+ years’ experience in CRM, marketing analytics, or customer insight
Experience analysing campaigns, segmentation or retention and frequency metrics
Strong Excel and SQL skills
Experience with BI tools (Power BI, Tableau or similar)
Ability to translate data into clear, actionable insights and recommendations
Comfortable working in a fast-paced, test-and-learn environment
Highly organised with the ability to manage multiple priorities
Strong communication and stakeholder management skills
Able to work independently and take ownership from day one
Experience using AI-powered analytics or reporting tools within CRM or BI platforms
Curious and proactive in exploring how AI can improve insight and decision-making

Desirable:

Experience with CRM/CDP platforms (e.g. Bloomreach, Braze or similar)
Background in hospitality, leisure or multi-brand consumer businesses
Experience with incrementality testing or uplift modelling
Understanding of metrics such as guest lifetime value, frequency and lapse rate
Experience working with NPS or voice-of-customer data
Interest in industry trends, benchmarking and emerging best practice

Benefits:

Competitive Pay & Benefits and Bonus Scheme
Amazing Discounts – 50% off food and drink across all Big Table Group brands and 25% for friends & family
Wellbeing Support – 24/7 virtual GP, mental health support, healthcare cash plan, dental plan, counselling, fitness & diet plans
Health Insurance
Salary Sacrifice – Pension
Spend and Save platform – access to hundreds of retail discounts
Onsite gym and classes
A business that values integrity, collaboration, and continuous improvement

At The Big Table Group, there’s a seat for everyone. Take your place, share your experiences, and let’s celebrate the differences we all bring every day.

Apply today and take your seat!

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Quick apply

Refine Your Search

crm analyst jobs in richmond, gtl

CRM Analyst / Marketing Insight Analyst

Data & CRM Analyst

Lead Data Analyst - CRM Analytics

Senior Business Analyst – Global CRM Transformation

Marcus by Goldman Sachs, CRM Executive, Analyst, London

Support Analyst

Functional Business Analyst, MS Dynamics 365 CRM

Marketing Analyst (CRM or SEO)

Sales Operations Analyst

CRM Analytics Manager

Data Analyst

Fraud & Compliance Analyst

Associate Data Analyst

Apprenticeship - KYC & KYB Apprentice – UK Investment Banking

Revenue Operations Analyst

Customer and Market Data Analyst - YIN

Finance Data Analyst

CRM Manager

Order Operations & Compliance Analyst

CRM Marketing Executive

I want to receive the latest job alerts for crm analyst in richmond, gtl

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