Government policy advisor Work, Jobs in Richmond, Gtl (with Salaries)

Customer Service Advisor - Bank
Bupa —London
- £13.77 an hour
- Part-time
- CRM software
- Administrative experience
- Medical terminology
- Annual leave
- Gym membership
Quick apply
7d
Senior Policy Advisor
Department for Transport —London
- £44,241 - £48,581 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
14d
Associate, Policy
Ofcom —London
- Full-time
13d
External Relations and Advocacy Advisor
MSI Reproductive Choices —London
- £34,200 - £42,750 a year
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
Senior Progress Advisor
Islington Council —Islington
- £51,228 - £54,360 a year
- Full-time
- Leadership
- Employee discount
2d
Devolved Policy Apprentice
Institute of Directors —London
- £18,000 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Program Development Advisor, East Africa
International Rescue Committee —London
- £52,000 - £58,736 a year
- Remote
- Writing skills
- English
- Business development
14d
Named Account Executive - Central Government
Salesforce —London
- Full-time
- Customer service
- Salesforce
- Presentation skills
Client Relationship Coordinator (Client Onboarding & Invoicing)
Withersworldwide —London
- Full-time
- Bachelor's degree
- Computer skills
- Communication skills
5d
Policy Insights Unit Grade 6
Department for Education —London
- £73,334 a year
- Part-time
- Business development
- Presentation skills
1d
Senior Commercial Policy Advisor
Public Sector Resourcing —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
2d
Government Debt Management Function - Senior Debt Policy and Practice Adviser
HM Treasury —London
- £43,090 - £49,500 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Flexitime
Policy Advisor - Security and Online Harms
Department for Science, Innovation & Technology —London
- £44,620 - £52,090 a year
- Part-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
- Employee discount
3d
Program Coordinator - International Private Bank, Client Skills Training & Practice Management Team
JPMorganChase —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Case Admin Coordinator - Government Healthcare
Healix International —Esher
- £28,000 - £32,000 a year
- Full-time
- English
- Case management
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Political Advisor to the Green Group
Tower Hamlets —London
- £50,175 - £53,319 a year
- Weekend availability
- Communication skills
- Annual leave
Associate Sustainability & Carbon Consultant
AtkinsRéalis —London
- Full-time
- Hybrid work
- Management
- Engineering
- Communication skills
Head of Diversity, Inclusion & Wellbeing
M&G plc —London
- Full-time
- Human resources
- Leadership
- Annual leave
13d
Pensions Expert Advisor (re-launch)
Department for Work and Pensions —London
- £86,000 - £100,000 a year
- Overtime
- Presentation skills
- Leadership
- Annual leave
- Employee assistance programme
14d
HR Advisor
Scrumconnect Consulting —Staines-upon-Thames
- £30,000 - £35,000 a year
- Contracts
- Annual leave
10d

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government policy advisor jobs near richmond, gtl

Customer Service Advisor - Bank

Bupa -
London

Quick apply

Job details

Part-time
£13.77 an hour
7 days ago

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Employee mentoring programme
Free flu jabs
Annual leave
Company pension
Canteen
Private medical insurance
Gym membership
Referral programme

Qualifications

CRM software
Customer communication
Customer service call handling
Stakeholder liaison
Patient appointment coordination
Administrative support experience
Patient service
Administrative experience
Customer interaction
Outbound calling
Medical terminology
Healthcare experience

Full job description

Job Description:

Customer Service Advisor
High Street Kensington Office, London W8 5ED

Bank Contract
£13.77 per hour + Fantastic Benefits

We make health happen

Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each day.

We are looking to recruit a Customer Services Advisor to join our dynamic Consultant Clinics team within the Contact Centre team located at our head office in High Street Kensington. We will look to you to ensure that our patient experience is at the centre of all activities within your scope of responsibility. Your primary emphasis will be on efficient and effective communication at all levels to both external and internal clients. Working to strict deadlines, you will also demonstrate your ability to make decisions based on business knowledge, policy and procedures.

You'll help us make health happen by:

Generate consultant billing charges daily.
Enter new and update existing information into relevant systems accurately and efficiently.
Use reports to collate information between Appointments Booking System and CRM solution.
Use reports to identify opportunities for increasing efficiencies in clinic scheduling.
Liaise with consultants to advise on maximising clinic capacities.
Steering outcomes in favour of capitalising on business opportunities.
Maintain and promote an efficient and high-quality service to all internal and external clients inclusive of patients, their families, clinicians and members of the general public.
Maintain confidentiality of information regarding patients, families and friends at all times.
Be responsible for ensuring the integrity and quality of both computerised and manual data.
Administer all Contact Centre email enquiries.
Administer all consultant email requests including the amending, cancelling and creating of new clinics.
Carry out other duties as required by the Contact Centre supervisor.
Administering / booking appointments via third parties including Health Services Pathways for Bupa clinics and external referral pathways.

Key Skills / Qualifications needed for this role:

Experience working within a Contact Centre and / or with administrative duties.
Excellent customer service skills.
Experience working within a healthcare setting would be desirable.
Ability to work under pressure with exemplary attention to detail.
The ability to work well in a team.
Experience in outbound calling desirable.
Knowledge of medical terminology desirable but not essential.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Annual leave accrual paid every time you work
Subsidised staff canteen and coffee shop led by expert caterers.
Access to preferential rates on Bupa products, such as health assessments, menopause plan and some dental practices
Inclusion in the NEST government pension scheme

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Part time

Job Area:

Administration

Locations:

Cromwell HSK

Private medical insurance, Referral programme, Financial planning services, Gym membership, Employee mentoring programme, Health & wellbeing programme, Private dental insurance, Company pension, Free flu jabs, Additional leave, Paid volunteer time, Cycle to work scheme

Quick apply

Refine Your Search

government policy advisor jobs in richmond, gtl

Customer Service Advisor - Bank

Senior Policy Advisor

Associate, Policy

External Relations and Advocacy Advisor

Senior Progress Advisor

Devolved Policy Apprentice

Program Development Advisor, East Africa

Named Account Executive - Central Government

Client Relationship Coordinator (Client Onboarding & Invoicing)

Policy Insights Unit Grade 6

Senior Commercial Policy Advisor

Government Debt Management Function - Senior Debt Policy and Practice Adviser

Policy Advisor - Security and Online Harms

Program Coordinator - International Private Bank, Client Skills Training & Practice Management Team

Case Admin Coordinator - Government Healthcare

Political Advisor to the Green Group

Associate Sustainability & Carbon Consultant

Head of Diversity, Inclusion & Wellbeing

Pensions Expert Advisor (re-launch)

HR Advisor

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