Resident advisor Work, Jobs in Richmond, Gtl (with Salaries)

Contact Centre Advisor
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- Temporary
- Computer literacy
- English
- Typing
7d
Resident Advisor (Fixed-Term Contract)
Fresh Student Living —London
- £26,400 a year
- Full-time
- Hospitality
- Microsoft Office
- Front desk
- Life insurance
Quick apply
12d
Senior Event Health & Safety Advisor
HornerSalus Ltd —London
- Up to £55,000 a year
- Overtime
- Computer literacy
- English
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Resident Advisor
Fresh Student Living —London
- £30,000 a year
- Full-time
- Organisational skills
- Front desk
- Time management
- Life insurance
Quick apply
13h
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Weekend availability
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
13d
Cabinet Advisor
Newham Council —London
- £45,750 - £49,056 a year
- Full-time
- Communication skills
3d
Sales Consultant - Luxury Care Home
Aiyara Partners —London
- £60,000 a year
- Weekend availability
- CRM software
- Sales
- Presentation skills
Quick apply
11d
Customer Transitions Advisor
Metropolitan Thames Valley —London
- £41,236 - £43,406 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
Quick apply
3d
Customer Service Advisor
Host Student Housing Limited —Wembley
- £27,750 a year
- Full-time
- Hospitality
- Front desk
- In-person
- Employee assistance programme
- Life insurance
6d
Customer Service Advisor
YourTRIBE —Deptford
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Cleaner/ Gardener
The Guinness Partnership —London
- £30,724 a year
- Full-time
- Customer service
Step Into Work: Free Customer Service Training with Employment Support (starts 11th August)
Step Ahead Social Enterprise Community Interest Company —London
- Temporary
- Remote
- Microsoft Word
- Hospitality
- Microsoft Outlook
Quick apply
Associate Director, Senior Environmental and Social Advisor (Infrastructure)
European Bank for Reconstruction and Development —London
- English
- Organisational skills
- Communication skills
Customer Service Advisor - Part Time
YourTRIBE —Deptford
- £16,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Housing and Support Officer
YMCA St Pauls Group —London
- £30,112.72 a year
- Front desk
- School
5d
Assessment Bed Support Worker
YMCA St Pauls Group —London
- £31,117.93 a year
- Front desk
- School
1d
Data & Information Governance and Assurance Lead
Southern Housing —Farringdon
- £55,500 - £60,000 a year
- Full-time
- Presentation skills
- In-person
- AI
- Annual leave
14d
Building Safety Case Team Leader
4site Consulting Ltd —London
- £55,000 - £59,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Analysis skills
- Presentation skills
- Annual leave
- Referral programme
Quick apply
11d
Community Investment Officer
The Guinness Partnership —London
- £43,038 a year
- Full-time
4d
Schools & Educational Improvement Advisor
Lambeth Council —London
- Full-time
- Communication skills
- School

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resident advisor jobs near richmond, gtl

Contact Centre Advisor

City of Westminster Council -
Westminster

Apply Now

Job details

Temporary
£34,359 - £38,637 a year
7 days ago

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
English
Complaint handling
Customer interaction
Typing
Communication skills

Full job description

About Us:

THE EXTRAORDINARY STORY OF LISA’S DRIVE

Growth, Planning and Housing in Westminster City Council is a world of extraordinary stories. Where reactive and passionate people are dedicated to enhancing services and creating real connections.

Take Lisa for example. The impact she’s had at her contact centre is remarkable. During Covid-19, Lisa focussed on increasing the coaching and support her staff received. This led to an interaction with a grieving resident who had lost his wife. Lisa’s training allowed the Customer Service Advisor to help the resident by opening up about their own experience. The conversation was so impactful that the resident even sent flowers to say thank you. It’s no surprise that Lisa runs a multi award-winning contact centre that’s now recognised across Europe.

The Role:

Joining us as a Contact Centre Advisor, you can make your own powerful contribution to this remarkable team. We want users of housing services to be able to access the information and services they need in a way that suits them. As the first point of contact for housing enquiries and complaints, you will therefore manage multiple workflows: face to face, phone, email and social media, including web chat. Taking ownership of problems and ensuring they are followed up, you will also proactively seek customer feedback and ways of improving our processes.

Please refer to the Job Description for more information.

About You:

You’re likely to have some background in a fast-paced customer service setting where you will have honed your communication skills. You have well-developed questioning and listening skills and an ability to understand the customer’s point of view. Calm under pressure, you’ll be professional, empathetic and courteous, even when dealing with challenging behaviour. Organised and able to manage your own workload, you’ll enjoy working to targets. Your excellent written and spoken English should be matched by good keyboard skills and confidence in using a range of digital platforms. Last but not least, you’ll be an enthusiastic and flexible team player, keen to improve both our service and your own skills.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit https://www.westminster.gov.uk/health-and-social-care/

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.

Apply Now

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resident advisor jobs in richmond, gtl

Contact Centre Advisor

Resident Advisor (Fixed-Term Contract)

Senior Event Health & Safety Advisor