Account director Work, Jobs in Richmond Tw9 (with Salaries)

Strategic Account Director
OCS Group —Brentford
- Customer service
- Engineering
- Business development
Quick apply
Head of Account Management (Maternity Cover)
Cazoo —Richmond
- Hybrid work
- Training & development
- Leadership
- Employee discount
- Referral programme
Associate, Digital Banking - Small Business
Curinos Inc —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Tech PR Account Director (Contract/Permanent + Fully Remote)
Sonus PR —London
- £60,000 - £70,000 a year
- Remote
- Customer service
- Bachelor's degree
Quick apply
Senior Account Manager/Account Director, Brand & Reputation
MHP Group —London
- Hybrid work
- Leadership
- Employee assistance programme
- Employee discount
Account Director, Corporate Travel
Sabre —Richmond
- Full-time
- Travel
- AI
- Analytics
- Annual leave
Sr. Director Sports Partnerships EMEA
BDA —London
- £135,000 - £165,000 a year
- Sales
- Merchandising
- Business development
Quick apply
International Business Development Executive
Tes Global —London
- Up to £35,000 a year
- Full-time
- CRM software
- Business development
- Communication skills
Quick apply
Insight Manager - UK Wholesale Retail
Circana UK —London
- Hybrid work
- Analysis skills
- Analytics
Quick apply
White Claw - Manager, Key Accounts - North (Manchester, Leeds, Liverpool) Remote
Mark Anthony Brands (UK) Limited —London
- Remote
- Bar
- Business development
- Travel
Quick apply
Senior Associate Director, Sr Product Marketing Development Manager
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Analysis skills
Director of Strategic Sales, EMEA
Sabre —Richmond
- Full-time
- English
- Business development
- AI
- Annual leave
11d
Solutions Director (Public Sector)
The Keyholding Company —London
- £75,000 - £80,000 a year
- Full-time
- Hybrid work
- Business development
- Travel
- Contracts
- Work from home
- Employee assistance programme
Quick apply
14d
SEO Account Director (Contract)
Propel Together —London
- £350 - £400 a day
- Remote
- Presentation skills
- Communication skills
2d
Account Director
Raconteur —London
- £70,000 - £90,000 a year
- Remote
- Business development
- Annual leave
- Employee assistance programme
Account Director (Existing Accounts) UK
Satalia —London
- Remote
- AI
- Communication skills
- Flexible schedule
Senior Account Director - FTC 12 Months
Billion Dollar Boy —London
- Hybrid work
- Business development
- Conflict management
- Marketing
Account Director
IDHL —London
- £58,000 - £65,000 a year
- Hybrid work
- Data analysis skills
- Business development
- Team management
Director, AMEA Sales & International Club Strategy
The Clorox Company —Richmond
- Full-time
- Leadership
Account Executive - Remote UK
EventMobi —London
- Full-time
- Remote
- English
- Bachelor's degree
- Annual leave

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Strategic Account Director

OCS Group -
Brentford

Quick apply

Job details

Permanent

Qualifications

EHS
Account-based growth strategy development
Client engagement
Customer service
Engineering
Client relationship development
Cross-selling
Business development
Client services
Customer relationship management
Relationship management
Customer interaction
Multidisciplinary collaboration
Account management
Growth strategy

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment

About The Role:

Role Overview:

Accountable for the strategic interpretation of chosen accounts to shape our delivery to increase volume and profitability. KAM lead for EMCOR and engage in all company related KAM activity. To directly engage with customers to deliver maximum business growth and service expansion for EMCOR UK. Ensures service delivery to agreed customer KPIs and satisfaction levels.Seeks growth in all allocated areas well as supporting new business acquisition. Proactively manages compliance with company processes and policies, including H&S, HR, QA etc.

What you'll do:

Provide effective safety and cultural leadership through visibility and actions at all times to EMCOR UK employees
Help to deliver EMCOR UK annual incremental growth of both revenue and EBIT / Sales % from contractual obligation
Manage the relationship integration between business units.
Engage at senior level within EMCOR to understand their landscape and Interpret into tangible actions for the business
Actively deploy services to all available accounts within EMCOR
Effective Management of all allocated service accounts
Management accountability for customer service performance.
Regular customer engagement to ensure the appropriate level of 'hierarchical matching' Constantly review and challenge KAM plans to all selected customers
Create and maintain EMCOR KAM plan
Focused on retention and expansion of existing business relationships, increasing the value to EMCOR UK from existing contracts through identification of cross-selling opportunities for development by BDMs and managing the development of new business opportunities.
Provide thorough understanding of customers' business activities and service needs.
Provide sound information and advice to customers on EMCOR services.
Able to identify and effectively resolve service delivery problems and maintain business relationships.
Manages team service delivery targets (customer KPIs and satisfaction levels).
Manages team business performance in relation to targets (e.g. budgeted revenue, gross margin, operating profit, growth and trade debtors targets).
Management of Health, Safety, Security, Environmental and Technical Compliance issues that affect customers and employees.
Accountable for own development plan for continuous improvement of competences in relation to the EMCOR career development program.
To ensure that all operatives within reporting cost centres have an annual appraisal and mid year review.
Provide strategic detail to assist business unit and overall EMCOR 5 Year Plan is achieved.About the role

Who you'll be:

Experience in general business management, preferably in a business service environment
Knowledge of customer operations, business drivers, financials and specialist sources of information, where necessary gained by working the customers' Industry sector.
Good understanding of customer service principles
Ideally qualified to HNC/degree level in engineering, commercial management, business administration or facilities management.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

account director jobs in richmond tw9

Strategic Account Director

Head of Account Management (Maternity Cover)

Associate, Digital Banking - Small Business

Tech PR Account Director (Contract/Permanent + Fully Remote)

Senior Account Manager/Account Director, Brand & Reputation

Account Director, Corporate Travel

Sr. Director Sports Partnerships EMEA

International Business Development Executive

Insight Manager - UK Wholesale Retail

White Claw - Manager, Key Accounts - North (Manchester, Leeds, Liverpool) Remote

Senior Associate Director, Sr Product Marketing Development Manager

Director of Strategic Sales, EMEA

Solutions Director (Public Sector)

SEO Account Director (Contract)