Operations supervisor Work, Jobs in Richmond Upon Thames, Gtl (with Salaries)

Customer Operations Supervisor
Socaan Business Solutions Ltd —London
- £37,000 - £44,400 a year
- Full-time
- CRM software
- Management
- Customer service
- Sick pay
Quick apply
3d
Digital Operations Supervisor
ForgePeak Media —London
- £3,800 - £4,800 a month
- Full-time
- Management
- Analysis skills
- Project management
- Flexitime
Quick apply
2d
Night Operations Supervisor
Unite Students —Wembley
- £38,781 a year
- Night shift
- Hospitality
- Customer service
- Supervising experience
- Annual leave
- Employee assistance programme
9d
Technical Operations Team Leader
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- IT
- Annual leave
- Employee assistance programme
Flight Dispatch Supervisor / Operations Supervisor
Flexjet —Farnborough
- 12 hour shift
- Analysis skills
- Organisational skills
- Leadership
Quick apply
Operations Supervisor
Construction Testing Solutions —London
- Continuous improvement
- Leadership
- Communication skills
9d
Operations Team Leader
UPS —London
- Full-time
- Warehouse experience
Regional Security Operations Centre (RSOC) Supervisor
BidvestNoonan —London
- £17.58 an hour
- Weekend availability
- Supervising experience
- First Aid Certification
- Leadership
Quick apply
Events Operations Supervisor
Maybourne —West London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
- Referral programme
Quick apply
Events Operations Supervisor
Maybourne Hotel Group —West London
- Full-time
- Customer service
- Hotel
- Communication skills
- Employee discount
- Referral programme
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £50,000 a year
- Full-time
- Management
- Customer service
- Continuous improvement
Quick apply
HR Operations Team Leader
Brunel University —London
- £41,292 - £48,557 a year
- Full-time
- Hybrid work
- ERP systems
- Administrative experience
- Supervising experience
- Annual leave
9d
Global Project Management Leader
PerkinElmer —Seer Green
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Hygiene Operations Supervisor
SASSE —High Wycombe
- £34,000 a year
- Full-time
- Supervising experience
- Travel
- Leadership
- Employee discount
Quick apply
Project Supervisor (Traffic Management)
Hatton Traffic Management Limited —London
- £40,000 - £45,000 a year
- Overtime
- Management
- Microsoft Office
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Field Operations Supervisor
UPS —London
- Full-time
- Quality control
- Time management
Manufacturing Supervisor
SABETI WAIN AEROSPACE LTD —High Wycombe
- Full-time
- Organisational skills
- In-person
- Mechanical knowledge
Quick apply
Operations Supervisor
Gopuff —London
- Full-time
- Google Suite
- Microsoft Office
- Communication skills
- Annual leave
- Sick pay
Quick apply
Real Estate and Development Supervisor
Heytea —London
- £45,000 - £55,000 a year
- Full-time
- Bilingual
- English
- Business development
Quick apply
11d
Operations Supervisor, AMZL
Amazon UK Services Ltd. —East London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service

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operations supervisor jobs near richmond upon thames, gtl

Customer Operations Supervisor

Socaan Business Solutions Ltd
London

Quick apply

Job details

Permanent | Full-time
£37,000 - £44,400 a year
3 days ago

Benefits

Casual dress
Housing allowance
Free flu jabs
Company events
Sick pay
On-site parking

Qualifications

CRM software
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

About the Role:

At Socaan Business Solutions Ltd, we help businesses manage customer operations with accuracy, professionalism, and reliable day-to-day support. We are looking for a Customer Operations Supervisor who can oversee service activities, support customer-facing teams, and help maintain smooth operational performance.

This role is ideal for someone who enjoys leading people, solving operational issues, and improving customer service standards. You will supervise daily customer operations, monitor team performance, handle escalations, and make sure customers receive timely and professional support. You are not just managing tasks; you are helping create a dependable service experience for clients and customers.

Key Responsibilities:

Team Supervision: Lead and support the customer operations team, assign daily tasks, monitor workloads, and ensure service standards are consistently met.

Customer Support Oversight: Make sure customer enquiries, requests, and complaints are handled professionally, accurately, and within agreed timelines.

Escalation Handling: Manage complex customer issues and support team members in resolving cases that require additional attention.

Operational Coordination: Work with internal departments to ensure customer requests are processed smoothly and information is communicated clearly.

Performance Monitoring: Track team productivity, response times, service quality, and unresolved cases to identify areas for improvement.

Process Improvement: Review daily workflows, identify recurring issues, and suggest practical improvements to improve efficiency and customer satisfaction.

Documentation: Maintain accurate records of customer interactions, operational updates, reports, and support procedures.

Training Support: Help train new team members, provide guidance to existing staff, and encourage a professional and customer-focused approach.

Reporting: Prepare basic operational reports for management, including customer service trends, team performance, and service issues.

What We Are Looking For:

Experience: Previous experience in customer service, customer operations, business support, or a similar role, with some experience supervising or guiding a team.

Customer Service Skills: Strong understanding of how to handle customer enquiries, complaints, and follow-ups in a professional and respectful manner.

Leadership Skills: Able to guide staff, organize workloads, provide feedback, and keep the team focused during busy periods.

Communication: Clear written and verbal communication skills, with the ability to explain information simply and professionally.

Problem Solving: Able to assess issues, make practical decisions, and resolve customer or operational concerns efficiently.

Organization: Comfortable managing multiple tasks, deadlines, reports, and customer cases while maintaining accuracy.

System Knowledge: Familiarity with CRM systems, customer databases, email tools, spreadsheets, and basic reporting platforms is preferred.

Mindset: Reliable, calm under pressure, detail-oriented, and committed to delivering a positive customer experience.

Pay: £37,000.00-£44,400.00 per year

Benefits:

Casual dress
Company events
Free flu jabs
Housing allowance
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

operations supervisor jobs in richmond upon thames, gtl

Customer Operations Supervisor

Digital Operations Supervisor

Night Operations Supervisor

Technical Operations Team Leader

Flight Dispatch Supervisor / Operations Supervisor

Operations Supervisor

Operations Team Leader

Regional Security Operations Centre (RSOC) Supervisor

Events Operations Supervisor

Events Operations Supervisor

Academy Operations Team Leader

HR Operations Team Leader

Global Project Management Leader

Hygiene Operations Supervisor

Project Supervisor (Traffic Management)

Field Operations Supervisor

Manufacturing Supervisor

Operations Supervisor

Real Estate and Development Supervisor

Operations Supervisor, AMZL

I want to receive the latest job alerts for operations supervisor in richmond upon thames, gtl

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