Hotel receptionist Work, Jobs in Richmond Upon Thames (with Salaries)

Hotel Receptionist
Countrywide Hotels —Richmond upon Thames
- £25,000 - £25,500 a year
- Weekend availability
- Spanish
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
2h
Front Office - Team Member
Holiday Inn - London Brentford Lock —London
- £12.71 an hour
- Part-time
- Hotel
- Front desk
- Communication skills
- Employee assistance programme
- Employee discount
2d
Reception Staff
The Drayton Court Hotel, Ealing —London
- £12.71 an hour
- Part-time
- Hotel
- Employee discount
Quick apply
8d
Guest Service Team Member - Days & Nights
Holiday Inn - London Brentford Lock —London
- £13.44 an hour
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
12d
Reception Team Member - Part Time
Travelodge —Wembley
- £12.21 an hour
- Part-time
- No experience needed
- Hotel
- Front desk
- Employee discount
Guest Service Assistant
Doubletree by Hilton London Kensington —South West London
- Full-time
- Customer service
- English
- Hotel
- Annual leave
- Referral programme
Quick apply
1h
Receptionist
Iconic Hotels & Resorts —West London
- Up to £35,500 a year
- Weekend availability
- Bar
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
1h
Receptionist
Linden House Hotel —Paddington
- From £13.50 an hour
- Part-time
- Microsoft Word
- Google Suite
- Computer literacy
Quick apply
7h
Night Reception Team Member - Part Time
Travelodge —London
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
12d
Hotel Receptionist- Days & Nights
Thistle —London
- £13.50 an hour
- Night shift
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Night Reception Team Member
Travelodge —London
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
Receptionist
The Trafalgar St. James, Curio Collection by Hilton —South West London
- Full-time
- Bar
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Quick apply
14d
Hotel Receptionist
Thistle —London
- £13.50 an hour
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Hotel Receptionist - Days & Nights
Thistle —London
- £13.50 an hour
- Night shift
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
Hotel Receptionist
The Lensbury —Teddington
- £26,438 a year
- Full-time
- Microsoft Word
- Bar
- Hotel
- Free parking
- Employee assistance programme
Quick apply
2d
Members' Receptionist
The Lensbury —Teddington
- £17,184 a year
- Part-time
- Bar
- Hotel
- Front desk
- Free parking
- Annual leave
Quick apply
2d
Receptionist
Treehouse Hotel London —West London
- Weekend availability
- Hotel
- Front desk
- Employee assistance programme
- Bereavement leave
Quick apply
Receptionist
JLL —Feltham
- Monday to Friday
- Computer literacy
- Hotel
- Continuous improvement
23h
Receptionist
Nobu Hotel London Portman Square —West London
- £28,908 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee discount
- Referral programme
Quick apply
Night Receptionist/Cleaner
Orange Tree —Richmond
- Up to £14 an hour
- Part-time
- Bar
- Hotel
- Front desk
- Employee discount
Quick apply
6d

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Hotel Receptionist

Countrywide Hotels -
Richmond upon Thames

Quick apply

Job details

Permanent | Full-time
£25,000 - £25,500 a year
2 hours ago

Benefits

Health & wellbeing programme
Discounted or free food
Company pension
Company events
Employee discount

Qualifications

French
Guest check-in and check-out
Spanish
Guest relations
Hotel and accommodations experience
English
Hotel guest services experience
Organisational skills
Front desk
Phone etiquette
Guest services telephone call handling
Communication skills
German
Hotel front office operations

Full job description

Job Summary
We are seeking a professional Hotel Receptionist with great customer service skills to join our welcoming team. The successful candidate will be the first point of contact for our guests, ensuring a smooth and pleasant check-in and check-out experience. This role requires excellent communication skills, a keen eye for detail, and a genuine passion for hospitality. Multilingual or bilingual abilities are highly desirable to assist our diverse clientele. The Hotel Receptionist will play a vital role in maintaining high standards of guest service and organisational efficiency within our establishment.

Duties

Welcome guests warmly upon arrival and assist with the check-in process.
Handle guest enquiries courteously via phone, email, or in person.
Manage reservations and room allocations efficiently using the booking system.
Provide information about hotel facilities, local attractions, and services.
Process payments accurately and issue receipts or invoices as required.
Address guest concerns promptly and escalate issues to management when necessary.
Maintain a tidy and organised reception area at all times.
Coordinate with housekeeping and maintenance teams to ensure guest satisfaction.
Uphold excellent phone etiquette when communicating with guests and suppliers.
Assist with administrative tasks such as filing, data entry, and reporting.
Support the F&B team with breakfast service on busy days.

Qualifications

Previous experience in hotel reception or guest services is preferred but not essential.
Strong organisational skills with attention to detail.
Excellent communication skills in English; additional languages such as French, Spanish, or German are advantageous but not essential.
Proficient in using reservation management systems and Front Office applications.
Demonstrates professionalism, courtesy, and a positive attitude at all times.
Knowledge of 4/5 star hospitality standards and guest service excellence is desirable.
Ability to work flexibly across shifts, including evenings and weekends if required.

This position offers an engaging environment within the hospitality industry where your interpersonal skills can truly shine. We value dedication to exceptional guest service and look forward to welcoming a motivated individual to our team.

Job Types: Full-time, Permanent

Pay: £25,000.00-£25,500.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Health & wellbeing programme

Work Location: In person

Quick apply

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hotel receptionist jobs in richmond upon thames