Technical support specialist Work, Jobs in Rickmansworth, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
9d
Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Trainee Mortgage Adviser / Paraplanner
Loans Warehouse —Watford
- £23,500 - £25,000 a year
- Overtime
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Life insurance
Quick apply
13d
Project Delivery Coordinator
Bright A Blind Limited —London
- £25,000 a year
- Part-time
- Customer service
- Microsoft Office
- Computer skills
- Sick pay
Quick apply
4d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
OT Systems Administrator Specialist - Laboratory Systems
Lonza —Slough
- Full-time
- Windows
- No degree
- Travel
- Relocation assistance
Senior Application Support Consultant
Symology Ltd —Dunstable
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Free parking
- Profit sharing
Quick apply
5d
Azure Local Specialist
CGI —Leatherhead
- Full-time
- Hybrid work
- Azure
- Computer networking
Quick apply
Learning & Development Manager
Worldwide Flight Services —Heathrow
- Full-time
- In-person
Quick apply
Customer Support & Technical Specialist
Unibuddy —London
- £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
- Annual leave
- Life insurance
2d
Production Worker with PC Hardware/Software Skills
Page Global Ltd T/A Bespoke Arcades —Potters Bar
- £10.85 - £13.50 an hour
- Temporary
- English
- Driving
- IT
Quick apply
6d
Event Specialist
RICS —London
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
12d
Client Platform Specialist
EOS —London
- Windows
- Bachelor's degree
- No degree
Quick apply
Accounts Assistant
CBCX GROUP LTD —London
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
Quick apply
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
Telephone Fundraiser - Full Time Contract (Remote)
RETURN FUNDRAISING LIMITED —London
- £13.45 - £14.50 an hour
- No weekends
- Remote
- Microsoft Word
- Microsoft Excel
- Sales
Quick apply
9d
Technical Auditor - Join a Growing National Team
BRE —Watford
- £35,301 a year
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
Dietetic Therapy Assistant Practitioner
Guy's and St Thomas' NHS Foundation Trust —Harefield
- £33,262 - £36,027 a year
- Part-time
- English
- Communication skills
6d
IT Support & Systems Administrator
iPlace Global —London
- £26,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Python
Quick apply
2h

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
9 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support specialist jobs in rickmansworth, hrt

Remote Support Desk Operative

Technical Support Specialist

Trainee Mortgage Adviser / Paraplanner

Project Delivery Coordinator

Technical Support Center Engineer

Autonomous Vehicle Safety Officer

OT Systems Administrator Specialist - Laboratory Systems

Senior Application Support Consultant

Azure Local Specialist

Learning & Development Manager

Customer Support & Technical Specialist

Production Worker with PC Hardware/Software Skills

Event Specialist

Client Platform Specialist

Accounts Assistant

IT Support Specialist I

Telephone Fundraiser - Full Time Contract (Remote)

Technical Auditor - Join a Growing National Team

Dietetic Therapy Assistant Practitioner

IT Support & Systems Administrator

I want to receive the latest job alerts for technical support specialist in rickmansworth, hrt

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