Senior customer support representative Work, Jobs in Ridgmont, Bdf (with Salaries)

Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Communication skills
Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
9d
International Recruitment and Enquiries Assistant - Temp cover
Unitemps, The University of Northampton —Northampton
- £13.45 an hour
- Temporary
- CRM software
- Marketing
- Computer literacy
Quick apply
8d
Field Sales Representative
Octopus Energy Group —Milton Keynes
- £26,300 a year
- Weekend availability
- Customer service
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —St Albans
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Inside Sales Representative, Flavors Europe
Sensient Technologies Corporation —Milton Keynes
- English
- Bachelor's degree
- No degree
12d
Inside Sales Representative - Pathfinder UK
Excelerate360 —Hitchin
- Full-time
- Remote
- CRM software
- Business development
- Presentation skills
Quick apply
7d
Project Manager
NATIONAL ENERGY FOUNDATION —Milton Keynes
- £33,400 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Databases
- Free parking
- Health & wellbeing programme
Quick apply
13d
Risk & Opportunity Manager
Lockheed Martin —Ampthill
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
11h
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Hertfordshire Constabulary —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)
Bedfordshire Police —Stevenage
- £33,603 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Field Sales Executive
Charity Link —Watford
- £35,000 - £45,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Customer Service Rep Aftermarket
Doosan Bobcat EMEA (UK) —Northampton
- English
- Continuous improvement
- No degree
- Employee assistance programme
HR Business Partner
easyJet —Luton Airport
- Full-time
- Hybrid work
- Microsoft Office
- Human resources
- Communication skills
Resident Liaison Officer
United Infrastructure —Stevenage
- Full-time
- Computer literacy
- Communication skills
Quick apply
Senior Environmental Advisor
M Group —Stevenage
- Continuous improvement
- No degree
- In-person
- Annual leave
- Employee assistance programme
Health & Safety Manager Distribution
Superdrug —Dunstable
- Training & development
- Employee discount
- Sick pay
Senior Quality Assurance Engineer
AXIS ELECTRONICS —Bedford
- From £40,000 a year
- Full-time
- Continuous improvement
- Quality control
- Mentoring
- Free parking
- Sick pay
Quick apply
2d
Site Operations Manager
Allied Mills —Finedon
- Full-time
- Continuous improvement
- Team management
- Computer skills
Quick apply
2d
Senior Tender Manager
DSV —Northampton
- Full-time
- CRM software
- Microsoft Office
- Continuous improvement
- Annual leave
- Employee discount

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senior customer support representative jobs near ridgmont, bdf

Senior Associate Customer Support

MSD -
Milton Keynes

Apply Now

Job details

Full-time

Qualifications

CRM software
Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Complaint handling
Technical support
Organisational skills
Customer interaction
Communication skills

Full job description

Job Description

Position Summary
Based at our organization Animal Health HQ in Milton Keynes, this role supports the Customer Services team in handling enquiries, complaints, and orders via phone, email, and other channels. You’ll work in a fast-paced environment, managing multiple priorities while maintaining a high level of accuracy across all customer interactions and business processes.
Key Responsibilities

Manage customer queries and business enquiries.
Process orders and manage the full order lifecycle in SAP.
Coordinate and administer product allocations, ensuring fair and accurate distribution of constrained stock while communicating effectively with customers and internal external stakeholders.
Handle calls, complaints, disputes, credits, and returns.
Provide accurate product and service information.
Liaise with logistics and finance teams to resolve issues.
Maintain reports and raise incident reports as needed.
Keep SAP systems updated and support meetings and administrative tasks.
Manage competing priorities, meet deadlines, and maintain attention to detail under pressure.
Support compliance, continuous improvement, and training activities.

Requirements

Proven experience in customer service and order processing.
Strong problem-solving, decision-making, and organisational skills.
Proficient in SAP, CRM systems, and Microsoft Excel.
Exceptional attention to detail with a proven ability to maintain accuracy in a high-volume environment.
Ability to multitask effectively, prioritise workload, and perform under pressure.
Excellent communication skills and a collaborative team approach.
Self-motivated, proactive, resilient, and eager to learn.

Required Skills:
Customer Queries, Customer Service, Problem Resolution, SAP Systems, Service Requests, Technical Support

Preferred Skills:
Current Employees applyHERE

Current Contingent Workers applyHERE

Search Firm Representatives Please Read Carefully
Merck Co., Inc., Rahway, NJ, USA, also known as Merck Sharp Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
No

Travel Requirements:
No Travel Required

Flexible Work Arrangements:
Hybrid

Shift:
Not Indicated

Valid Driving License:
No

Hazardous Material(s):
na

Job Posting End Date:
08/29/2026*A job posting is effective until 11:59:59PM on the dayBEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFORE the job posting end date.
Requisition ID: R406604

Apply Now

Refine Your Search

senior customer support representative jobs in ridgmont, bdf

Senior Associate Customer Support

Customer Service Consultant

International Recruitment and Enquiries Assistant - Temp cover

Field Sales Representative

Operational Support Officer

Inside Sales Representative, Flavors Europe

Inside Sales Representative - Pathfinder UK

Project Manager

Risk & Opportunity Manager

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

ERSOU - ROCU - Police Staff Scale 6 - Intelligence Researcher (ROCTA)

Field Sales Executive

Senior Customer Service Rep Aftermarket

HR Business Partner

Resident Liaison Officer

Senior Environmental Advisor

Health & Safety Manager Distribution

Senior Quality Assurance Engineer

Site Operations Manager

Senior Tender Manager

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