Technical support advisor Work, Jobs in Ridgmont, Bdf (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
19h
Senior Service Desk Advisor
Willow Communications Limited —Northampton
- £32,000 - £35,000 a year
- Full-time
- In-person
- AI
- Communication skills
- Employee assistance programme
- Sick pay
Quick apply
14d
Technical Service Desk Advisor
Ricoh —Northampton
- Communication skills
21h
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
7d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Additional Learning Support Advisor
The Bedford College Group —Dunstable
- £27,717 - £32,515 a year
- English
- Microsoft Office
- Travel
QHSE Advisor
Framatome —Cranfield
- Full-time
- Presentation skills
- No travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Human Resources Manager
Ball Corporation —Milton Keynes
- £55,500 - £92,500 a year
- English
- Human resources
- Business
Quick apply
10d
Sales Consultant
James and James Fulfilment Ltd. —Northampton
- £40,000 a year
- Full-time
- Sales
- IT
- Free parking
- Sick pay
Quick apply
Field Vet Advisor Companion Animal North - Maternity Cover - (12 months)
MSD —Milton Keynes
- Full-time
- Sales
- English
- Driving
6d
Customer Service Advisor
PayPoint —Welwyn Garden City
- £25,510 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Project Manager
Eckoh —Hemel Hempstead
- From £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Free parking
- Work from home
Quick apply
14d
Recruitment Co-ordinator - Early Careers (12 months contract)
MBDA —Stevenage
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Analysis skills
10d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Northampton
- £3,800 a month
- Full-time
- Sales
Quick apply
Site Health and Safety Advisor
Prestige Homeseeker Park & Leisure Homes —Rushden
- £35,000 - £40,000 a year
- Full-time
- Management
- Computer literacy
- Driving
Quick apply
EHS Advisor
Weetabix —Burton Latimer
- Full-time
- Microsoft Powerpoint
- Annual leave
Quick apply
14d
Technical Architect
Computacenter —Hatfield
- SharePoint
- Communication skills
Senior HSE & Training Manager
Atlas Workplace Services —Milton Keynes
- £55,000 - £60,000 a year
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
Senior Environmental Advisor
M Group —Stevenage
- No degree
- In-person
- Annual leave
- Employee assistance programme

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical support advisor jobs in ridgmont, bdf

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Product Support Engineer / Technical Advisor

Senior Service Desk Advisor

Technical Service Desk Advisor

Customer Service Advisor

Contact Centre Advisor (Night Shift)

Additional Learning Support Advisor

QHSE Advisor

Human Resources Manager

Sales Consultant

Field Vet Advisor Companion Animal North - Maternity Cover - (12 months)

Customer Service Advisor

Project Manager

Recruitment Co-ordinator - Early Careers (12 months contract)

JUNIOR SALES ADVISOR

Site Health and Safety Advisor

EHS Advisor

Technical Architect

Senior HSE & Training Manager

Senior Environmental Advisor

I want to receive the latest job alerts for technical support advisor in ridgmont, bdf

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