Reservations manager Work, Jobs in Ringwood, Ham (with Salaries)

Gatherings Co-ordinator
Home Grown Hotels —Lyndhurst
- £13.61 an hour
- Weekend availability
- Hospitality
- Sales
- Customer service
- Employee discount
Quick apply
12d
Service Manager - Toyota
Snows Group —Hedge End
- £55,000 a year
- Full-time
- Customer service
- English
- Team management
Graduate Management Trainee - Poole
Enterprise Mobility —Poole
- Full-time
- Sales
- Customer service
- Bachelor's degree
Graduate Management Trainee - Bournemouth
Enterprise Mobility —Bournemouth
- Full-time
- Sales
- Customer service
- Bachelor's degree
Regional Night Manager
The Queens hotel & Spa —Bournemouth
- £29,000 a year
- Full-time
- Hotel
- Life insurance
Quick apply
Graduate Management Trainee - Isle of Wight
Enterprise Mobility —Newport
- Full-time
- Sales
- Customer service
- Bachelor's degree
Graduate Management Trainee - Southampton
Enterprise Mobility —Southampton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Graduate Management Trainee - Salisbury
Enterprise Mobility —Salisbury
- Full-time
- Sales
- Customer service
- Bachelor's degree
Office Svcs Assoc
CBRE —Southampton
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Assistant Head Receptionist
The NICI Lymington —Lymington
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick apply
Assistant Hotel Manager
Hotel Haveli —Hythe
- £26,500 - £30,000 a year
- Full-time
- Bilingual
- Hospitality
- Hotel
- Employee discount
Quick apply
Guest Service Manager (Front Office and Food and beverage)
Holiday Inn Bournemouth —Bournemouth
- £27,300 a year
- Full-time
- Hotel
- Organisational skills
- Leadership
- Free parking
- Employee assistance programme
Quick apply
3d

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reservations manager jobs near ringwood, ham

Gatherings Co-ordinator

Home Grown Hotels -
Lyndhurst

Quick apply

Job details

Full-time
£13.61 an hour
12 days ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Sales
Customer service
English
Quality assurance

Full job description

£13.61 per hour inclusive of tronc

Location: Head Office,Clayhill,Lyndhurst,Hampshire,SO43 7DD

Hours & Working Pattern: 40 hours per week,Monday to Friday. Some flexibility is required,and occasional evening or weekend work may be requested

Salary: £13.61 per hour inclusive of tronc

We are delighted to start the search for a new role within the Commercial team as Gatherings Co-Ordinator. This role will form part of the Gatherings coordinators team that handle all gatherings enquiries from proposal making,to event negotiations,contract negotiations and the handover process of functions to the operational teams.

The position is a commercial role ensuring excellent communication between potential clients whether travel trade,corporations or high-net individuals enquiring to host gatherings across the PIG hotels as well as the business development team and operations.

Key Responsibilities:

Gatherings day to day client relationships:

Act as the main contact for event planners whether from travel trade,corporations and high-net consumers for any enquiries relating to gatherings at the PIG
Daily reservation operations for gatherings including private dining,meetings,incentives,exclusive uses and weddings
Handle request for proposals that meet clients’ briefs,inventory management,pricing and contract negotiations
Manage guest expectations with a creative mind allowing for that extra 5%
Once clients have confirmed,handle pre-event information such as number of delegates,rooming lists,menu selection and dietary requirements that ultimately delivers a comprehensive function sheet for each gathering for the operational teams to deliver exceptional events at any of our PIG locations

Customer Experience and Quality Assurance:

Ensure high standards of customer service,managing guest profiles accurately across systems to support business development objectives and goals
Monitor and improve quality standards through regular review of mystery shop results,customer feedback,and service metrics.

Collaboration and Communication:

Foster effective communication channels with Assistant General Managers,Duty Managers,to ensure seamless operational delivery and communication relating to managed enquiries and client expectations
Provide seamless operational support to operational teams as needed,ensuring quick resolution of issues and continued service excellence.

Experience,Skills & Qualifications:

Proven experience as a Gatherings co-ordinator,or similar role in a hospitality/customer service environment.
Commercially driven,with experience in event & sales process handling.
Proficient in hospitality software including Opera Sales & Events,Sevenrooms,Trybe.
Excellent communication,analytical,and see development and opportunities with a continuous improvement mindset.
A background in hospitality is essential.

Other Details:

The role involves some travel throughout the year,mainly to our hotels in locations across the English countryside as well as industry events and conferences.

We are dedicated to making THE PIGs an inspiring,exciting,and fun place to work and in return for your commitment to us you can expect something a little different:

Staff stays – free B&B.
Pension
Critical Illness Cover
Life Assurance
35% discount on food,beverages & treatments.
Take home goods – cost price.
Free access for you and your family to an on-demand GP,Physiotherapy,and counselling services through Help@Hand.
A range of learning & development courses.
Anniversary vouchers – dinner with wine for 2.
Perkbox Online Highstreet discount platform

To view our full range of perks,visit our ‘What we can do for you’ section on our career’s webpage:jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality,diversity,and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Quick apply

Refine Your Search

reservations manager jobs in ringwood, ham

Gatherings Co-ordinator

Service Manager - Toyota

Graduate Management Trainee - Poole

Graduate Management Trainee - Bournemouth

Regional Night Manager

Graduate Management Trainee - Isle of Wight

Graduate Management Trainee - Southampton

Graduate Management Trainee - Salisbury

Office Svcs Assoc

Assistant Head Receptionist

Assistant Hotel Manager

Guest Service Manager (Front Office and Food and beverage)

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