director of Work, Jobs in ripon (with Salaries)

Head of Operations
Warner Leisure Hotels —Nidd
- £45,000 - £50,000 a year
- Full-time
- Management
- Hotel
Deputy Director of Operations
York Teaching Hospital Facilities Management’ —York
- £94,356 - £108,814 a year
- Full-time
- Relocation assistance
- Employee assistance programme
14d
Deputy Director of Development
York Teaching Hospital Facilities Management’ —York
- £94,356 - £108,814 a year
- Full-time
- Relocation assistance
- Employee assistance programme
14d
Director of Campus Operations
Study Group —Leeds
- £50,000 - £500,000 a year
- Full-time
- Bachelor's degree
- Leadership
- Teaching
Quick apply
1d
Head of Accommodation
University of York —University of York
- £58,225 - £67,468 a year
- Full-time
- University
Director of Planning & Performance
Leeds Teaching Hospitals NHS Trust —Leeds
- £112,782 - £129,783 a year
- Full-time
- Analysis skills
- Teaching
10d
Head of People
West Yorkshire Combined Authority —Leeds
- £79,576 a year
- Full-time
14d
Head of Risk & Assurance
Bettys & Taylors Group —Harrogate
- £70,000 - £86,000 a year
- Full-time
- Hybrid work
- In-person
- Employee discount
14d
Interim Head of Product
StepChange Debt Charity —Leeds
- £100,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
Head of Customer Service
Zenith —Leeds
- Up to £95,000 a year
- Customer service
3h
Head of Operations
Yorkshire Health Network —Harrogate
- £45,000 - £50,000 a year
- Full-time
- Management
- No degree
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
1d
Head of Estates
Orchard Healthcare Group —Harrogate
- From £60,000 a year
- Full-time
- Leadership
Quick apply
Executive Director Transport
West Yorkshire Combined Authority —Leeds
- Full-time
3d
Director of eCommerce
IDHL —Leeds
- £70,000 - £90,000 a year
- Hybrid work
- Leadership
- Communication skills
Director of Social
Audience Collective —Leeds
- £68,000 - £78,000 a year
- Hybrid work
- Leadership
- Employee assistance programme
- Life insurance
Mass Transit Director
Arcadis —York
1d
Service Director
Active Care Group —York
- £90,000 a year
- Full-time
- Management
- Rehabilitation centre
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
13d
Head of Supported Housing
North Yorkshire Council —Northallerton
- £78,018 - £86,809 a year
- Full-time
- Management
- Continuous improvement
Head of Estates
Orchard Care Homes —Harrogate
- £60,000 a year
- Full-time
- Leadership
Assistant Director of Governance, Risk and Assurance - Northpoint Wellbeing
Calderdale Council —Leeds
- £64,430 - £74,090 a year
- Full-time

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Head of Operations

Warner Leisure Hotels -
Nidd

Apply Now

Job details

Full-time
£45,000 - £50,000 a year

Qualifications

Management

Full job description

Join our team at Nidd Hall, part of the Warner Hotels Group. This 199-bedroom historic hotel is set in 45 acres of gardens with a fishing lake and stunning Yorkshire countryside views.

Following an internal promotion, Warner Hotels are looking for a Head of Operations to lead all front and back-of-house functions at Nidd Hall. The Head of Operations is responsible for leading teams to deliver a seamless guest experiences across the Reception, Leisure, Spa, Housekeeping, Entertainment and Nights teams.

Distinctive in scope, the role combines daily operational delivery with strategic improvement to secure both immediate service excellence and long-term growth.

As Head of Operations, you’ll play a crucial role in bringing that magic to life.

What will I be doing as Head of Operations?

Operational delivery: Oversee day-to-day operations across reception, leisure club, spa, housekeeping, entertainment, and nights team; ensure seamless guest arrival, check-in, and service delivery across all touch-points.

Sales and commercial execution: Drive on-site sales performance across leisure, spa, and entertainment; implement hotel-specific propositions and external marketing initiatives in partnership with HUB teams to maximise revenue.

Entertainment and leisure leadership: Provide oversight of entertainment delivery and calendar development; ensure leisure club and spa operations (including memberships and day spa services) are executed to brand standards and guest expectations.

Housekeeping and nights management: Lead and quality assure housekeeping operations and nights team delivery; maintain service standards, guest satisfaction, and operational efficiency across both functions.

Labour and rota management: Forecast and produce efficient rotas across reception, leisure, spa, housekeeping, entertainment, and nights; control labour spend while maintaining required cover to deliver service excellence.

Guest experience and complaint resolution: Monitor and enhance arrival, check-in, and post-stay guest experiences; lead complaint handling and feedback resolution to protect reputation and drive loyalty.

Compliance and safety: Ensure 100% adherence to health and safety requirements across all operational departments; oversee leisure audits including lifeguard compliance, paperwork, and administration.

People management and retention: Recruit, train, develop, and performance manage team members across all operational departments; foster teamwork, morale, and succession planning to maintain engagement and retention.

Continuous improvement and strategy: Identify operational efficiencies and service improvements across leisure, spa, reception, and housekeeping; pilot commercial and guest experience initiatives to scale successful practices within Head Office parameters.

You'll need to have:

Significant Managerial experience in Reception or Front Desk in a high occupancy hotel environment
Proven track record of managing large bedroom operations and supporting full site operational delivery.
Experience managing OTA relationships and distribution performance.
PPO experience desirable.

Looking to take the next step in your career?

At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured.

At Warner Hotels, we’re more than just a place to stay, we’re a place where guests come to make memories, discover new experiences, and feel truly cared for.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

Inclusion Statement

Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Please note: Unsolicited CV’s from agencies will not be considered

Apply Now

Refine Your Search

director of jobs in ripon

Head of Operations

Deputy Director of Operations

Deputy Director of Development

Director of Campus Operations

Head of Accommodation

Director of Planning & Performance

Head of People

Head of Risk & Assurance

Interim Head of Product

Head of Customer Service

Head of Operations

Head of Estates

Executive Director Transport

Director of eCommerce

Director of Social

Mass Transit Director

Service Director

Head of Supported Housing

Head of Estates

Assistant Director of Governance, Risk and Assurance - Northpoint Wellbeing

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