Experience manager Work, Jobs in Ripon (with Salaries)

Recovery Operations Manager
Acumen Logistics —Harrogate
- £40,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Managing Director
Vanify —Harrogate
- £90,000 - £110,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
8d
Store Manager
Domino's —Ripon
- £31,000 a year
- Weekend availability
- Leadership
- Paid training
- Annual leave
Project Manager
The Avalon Group —Harrogate
- £40,800 a year
- Full-time
- Management
- Supervising experience
- Project management
- Work from home
- Employee discount
Quick apply
OPERATIONS MANAGER
Grantley Hall —Grantley
- Hotel
- Human resources
- Organisational skills
- Store discount
- Annual leave
Quick apply
DEPUTY GENERAL MANAGER
Grantley Hall —Grantley
- Hotel
- Leadership
- Communication skills
- Store discount
- Annual leave
Quick apply
Duty Manager
Crown Hotel, Boroughbridge —Boroughbridge
- £12.75 - £13.50 an hour
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Senior Customer Service Manager
Corporate Trade Supplies UK —Northallerton
- £45,000 - £50,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
Quick apply
16h
Production Lead
MHP BV —Ripon
- From £38,000 a year
- Weekend availability
- In-person
- Leadership
- Communication skills
Quick apply
4d
Estate Agent
The Property Experts —Harrogate
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Goods In Manager
Cawingredients Limited —Leeming Bar
- £64,000 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Warehouse experience
- Free parking
- Bereavement leave
9d
Store Manager
Holland & Barrett —Ripon
- Up to £31,900 a year
- Full-time
- Leadership
- Store discount
- Annual leave
19h
Change & Implementation Manager
thebigword —Leeds
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Branch Manager - Skipton
Myers Group —Skipton
- £50,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
16h
Safeguarding and Welfare Officer
Middlesbrough Football Club —Darlington
- From £12.81 an hour
- Weekend availability
- English
- Working with children
- Bachelor's degree
- Free parking
- Store discount
Quick apply
1d
Assistant Manager
The Inn South Stainley —Harrogate
- From £32,000 a year
- Full-time
- Computer literacy
- First Aid Certification
- Organisational skills
- Store discount
- Employee discount
Quick apply
ASSISTANT RESTAURANT MANAGER
Grantley Hall —Grantley
- £36,050 a year
- Weekend availability
- Management
- Customer service
- Microsoft Office
- Store discount
- Annual leave
Quick apply
Commissioning Operations Manager
Orchard Healthcare Group —Harrogate
- £60,000 - £65,000 a year
- Full-time
- Business development
- Communication skills
- Marketing
- Employee assistance programme
Quick apply
Registered Manager
FIND. —Bainbridge
- £60,000 - £65,000 a year
- Full-time
- Leadership
Quick apply
11d
Mobilisation Manager
Omni RMS —Denton
- £65,000 a year
- Microsoft Office
- Project management
- Organisational skills
Quick apply
2d

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Recovery Operations Manager

Acumen Logistics
Harrogate

Quick apply

Job details

Full-time
£40,000 - £48,000 a year

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Logistics
Driving
Customer relationship management
Commercial driving
Communication skills

Full job description

Acumen Automotive Logistics Ltd

Recovery Operations Manager

Harrogate, North Yorkshire | Full-time, Permanent

£40,000 – £48,000 per annum

Harrogate | Full-time | Permanent

About us

Acumen Automotive Logistics is one of the UK's leading vehicle transport and compound management businesses, operating nationally across multiple sites. We work with some of the most recognised names in the automotive industry, providing finished vehicle logistics, compound management, and technical services to OEM and fleet clients.

As we continue to grow, we are looking for an experienced Recovery Operations Manager to take full ownership of our nationwide vehicle recovery function — managing a national supplier panel and serving as the primary operational contact for a large, multi-site client account.

The role

This is a hands-on management position that sits at the intersection of supplier management, client services, and real-time logistics operations. You will be responsible for ensuring vehicle recoveries are allocated promptly, collected on time, and processed without incident — while continuously developing the supplier network and client relationship that underpin the whole operation.

Key responsibilities

Build, develop, and manage a vetted national panel of vehicle recovery sub-contractors, negotiating rates, SLAs, and geographic coverage commitments
Manage the end-to-end recovery process — allocation, dispatch, tracking, and confirmation of collection — across a large, multi-site client account
Monitor and report on on-time collection (OTC) performance; identify failure patterns and drive corrective action with supplier and operational teams
Act as the primary day-to-day operational contact for the key client account, managing queries, escalations, and performance review meetings
Produce regular MI reports covering recovery volumes, OTC rates, cost-per-recovery, and supplier scorecards
Ensure all recovery activity is accurately captured in the operations system, maintaining full audit trails for billing and client reporting
Identify capacity gaps or underperforming regions within the supplier panel and lead recruitment of new recovery operators
Ensure all supplier partners hold appropriate insurance, accreditations, and compliance documentation
Collaborate with the wider operations team on planning, peak period management, and process improvement initiatives

What we're looking for

Demonstrable experience in a vehicle recovery, roadside assistance, or finished vehicle logistics environment
Confident in supplier and subcontractor management — negotiating terms, managing performance, and holding partners to account
Strong client relationship skills with experience managing a significant account at operational level
Data-literate and comfortable producing KPI reporting and performance dashboards
Calm under pressure with effective problem-solving skills in a fast-paced, time-sensitive environment
Excellent communication skills — written, verbal, and confident in client-facing meetings
Proficient in transport or fleet management systems; good working knowledge of Excel or equivalent
Full UK driving licence

Package and benefits

Salary: £40,000 – £48,000 per annum, dependent on experience
20 days annual leave plus bank holidays
Company pension (auto-enrolment)
Opportunity to grow within an expanding national business

Pay: £40,000.00-£48,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

finished vehicle recovery logistics: 1 year (required)
Fleet management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

experience manager jobs in ripon

Recovery Operations Manager

Managing Director

Store Manager

Project Manager

OPERATIONS MANAGER

DEPUTY GENERAL MANAGER

Duty Manager

Senior Customer Service Manager

Production Lead

Estate Agent

Goods In Manager

Store Manager

Change & Implementation Manager

Branch Manager - Skipton

Safeguarding and Welfare Officer

Assistant Manager

ASSISTANT RESTAURANT MANAGER

Commissioning Operations Manager

Registered Manager

Mobilisation Manager

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