Technical advisor Work, Jobs in Risby, Sfk (with Salaries)

Technical Support Agent
POP Telecom —Newmarket
- From £26,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Field Service Technician, Respiratory Protection. Ipswich / East Anglia
Anchor Safety LLP —Great Blakenham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Programmable logic controllers
- Continuous improvement
Quick apply
7d
Trust Secretary
West Suffolk NHS Foundation Trust —Bury St. Edmunds
- £112,782 - £129,783 a year
- Full-time
8d
Lexus Service Advisor
Steven Eagell Limited —Cambridge
- £28,000 - £35,000 a year
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Pig Industry - Technical Sales Advisor
Quality Equipment —Bury St. Edmunds
- Full-time
- Sales
- Customer service
- Driving
Quick apply
3d
HMP Highpoint - Caseworker - Prison Offender Manager
Ministry of Justice —Haverhill
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Case management
- Annual leave
13d
Customer Support Advisor
Cambridge University Press & Assessment —Cambridge
- £24,900 - £28,650 a year
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Annual leave
5d
Cancer Support Specialist - Cambridge
Maggie's —Cambridge
- £43,725 - £53,895 a year
- Full-time
- Nursing
- Nursing
Quick apply
13d
Executive Assistant
Abselion —Cambridge
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Military
- DevOps
- AWS
Customer Success and Technical Support Manager
cellXica —Cambridge
- Full-time
- Computer networking
- Organisational skills
- Contracts
- Free parking
Quick apply
Service Advisor
Wolsey Van Centre - Ipswich —Ipswich
- £29,500 - £31,000 a year
- Overtime
- Microsoft Word
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
Quick apply
HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)
Cotswold Archaeology —Needham Market
- £35,665 - £54,740 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
13d
SALES EXECUTIVE
Verisure Services (UK) Limited —Cambridge
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Sr Workplace Mgr, EMEA, Ring WSPEX
Amazon UK Services Ltd. —Cambridge
- Weekend availability
- Laboratory experience
- Project management
- Bachelor's degree
- Flexible schedule
1d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Cambridge
- Full-time
- Azure
- Military
- Salesforce
Transfer Pricing Manager
Cambridge University Press & Assessment —Cambridge
- £75,300 - £90,000 a year
- Hybrid work
- University
- Contracts
- Tax experience
- Annual leave
9d
Health & Safety Business Partner
South Staffs Water —Cambridge
- £50,000 a year
- Full-time
- In-person
- Employee assistance programme
- Employee discount

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Technical Support Agent

POP Telecom -
Newmarket

Quick apply

Job details

Permanent | Full-time
From £26,000 a year

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Technical support
IT support
Organisational skills
Telecommunication
Customer support
Communication skills

Full job description

Technical Support Advisor
Full-Time | Permanent | Office-Based

Job Overview

We are looking to recruit a motivated Technical Support Advisor to join our expanding telecoms team.

This is a full-time, permanent, office-based position suited to someone who is confident speaking with customers, comfortable using systems, and genuinely interested in developing technical knowledge within broadband and telecoms support.

Technical training will be provided, so previous telecoms experience is beneficial but not essential. However, the role would suit someone who enjoys understanding how things work, has an interest in technology, and is keen to develop practical troubleshooting skills in a customer support environment.

The role will involve helping customers with broadband, Wi-Fi, router, and connectivity issues, carrying out checks across internal systems and supplier portals, reviewing service information, and progressing the correct actions to support resolution.

This is a strong opportunity for someone with a logical mindset, good communication skills, and a genuine interest in building technical confidence within a specialist area of telecoms support.

Responsibilities

Deliver a high standard of technical support and customer service in a professional and efficient manner
Speak with customers by phone and email to diagnose broadband, Wi-Fi, router, and connectivity issues
Troubleshoot service problems in a clear, structured, and customer-friendly way
Carry out line, router, service, and account checks using internal systems and supplier portals
Help identify whether issues relate to Wi-Fi setup, equipment, service faults, line problems, or customer-side configuration
Raise, monitor, and progress faults, supplier actions, and internal tasks where required
Guide customers through basic technical steps in a calm and understandable manner
Handle minor customer service or basic administrative tasks, usually where they support the investigation or resolution of a technical issue
Accurately record customer contact, technical findings, actions taken, and next steps
Follow internal processes carefully to ensure issues are handled consistently and correctly
Build technical knowledge through training, practical experience, and day-to-day exposure to telecoms systems and support processes
Support the smooth handling of technical queries, faults, and service-related actions within the team
Contribute positively to the wider business and maintain a professional approach at all times

What We’re Looking For

Strong communication skills and a professional telephone manner
A genuine interest in technology and technical problem-solving
A logical and methodical approach to diagnosing issues
Confidence using systems, portals, and support tools
The ability and willingness to learn technical processes through training and practical experience
Good attention to detail and the ability to keep accurate records
The ability to remain calm and helpful when dealing with frustrated or confused customers
A proactive attitude and willingness to take ownership of issues
Reliability, professionalism, and good organisational skills
The ability to attend the office independently and consistently

We are interested in finding someone with the right attitude, communication skills, technical curiosity, and willingness to learn.

What We Offer

A full-time, permanent role within a growing telecoms company
Office-based work within a supportive team environment
Full technical training and ongoing support
Free on-site parking
Employee discount
Genuine opportunities for growth within the business
The opportunity to build practical knowledge of broadband services, Wi-Fi troubleshooting, supplier systems, fault diagnostics, and telecoms support processes

This is an excellent opportunity for someone who enjoys problem-solving, has an interest in technology, and wants to develop into a confident technical support professional within the telecoms industry.

Pay: From £26,000.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical advisor jobs in risby, sfk

Technical Support Agent

Field Service Technician, Respiratory Protection. Ipswich / East Anglia

Trust Secretary

Lexus Service Advisor

Pig Industry - Technical Sales Advisor

HMP Highpoint - Caseworker - Prison Offender Manager

Customer Support Advisor

Cancer Support Specialist - Cambridge

Executive Assistant

JUNIOR SALES ADVISOR

Delivery Consultant (DevOps), Professional Services, UK NatSec, WWPS

Customer Success and Technical Support Manager

Service Advisor

Junior Commercial Advisor

HERITAGE AND SENIOR HERITAGE CONSULTANTS (Landscape and Conservation Management)

SALES EXECUTIVE

Sr Workplace Mgr, EMEA, Ring WSPEX

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Transfer Pricing Manager

Health & Safety Business Partner

I want to receive the latest job alerts for technical advisor in risby, sfk

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