It systems engineer Work, Jobs in Risca, Cay (with Salaries)

IT Support Engineer
CheckFire Ltd —Caerphilly
- Up to £35,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Profit sharing
Quick apply
IT Cloud Systems Engineer
WJEC CBAC Ltd —Cardiff
- £46,938 - £50,961 a year
- Full-time
- Hybrid work
- Azure
- AWS
- IT
- Annual leave
Quick apply
7d
SOC Analyst
CGI —Bridgend
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
End User Compute Engineer
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Flexitime
13d
Embedded Systems Engineer - AI innovation
Safran —Cwmbran
- Full-time
- Remote
- Engineering
- C++
- Continuous improvement
Electrical Installation Technician (Entry Level)
Yunex Traffic —Pontypridd
- Overtime
- No experience needed
- Communication skills
- Gym membership
IT Support Engineer
Veezu —Cardiff
- Full-time
- English
- Windows
- Microsoft Office
3d
Product Specialist 111 Digital Front End
Welsh Ambulance Service University NHS Trust —Cwmbran
- £58,379 - £65,723 a year
- Full-time
- English
9h
Digital Mock Up Engineer
Safran —Cwmbran
- Full-time
- Engineering
- Continuous improvement
- Communication skills
IT / DevOps Support Engineer
PlayStation Global —Bristol
- DevOps
- IT
- Linux
Quick apply
Systems & Senior Systems Integration Engineers (Multiple Roles)
General Dynamics Mission Systems - United Kingdom —Blackwood
- £36,000 - £60,000 a year
- Full-time
- Hybrid work
- System design
- Microsoft Office
- IT
Quick apply
IT Support Engineer
Bridgend County Borough Council —Bridgend
- £31,537 - £32,597 a year
- Full-time
- Computer networking
- Communication skills
- School
8d
Zendesk Engineer (UK Remote)
IVC —Bristol
- Remote
- JavaScript
- APIs
- HTML
- Employee discount
Senior Systems Engineer (Azure)
International Baccalaureate —Cardiff
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Azure
Junior Automation Test Engineer
Atradius —Cardiff
- Full-time
- Azure
- Oracle
- DevOps
21h
IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k
Soltech IT —Bristol
- £27,000 - £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
Broadband Installation Engineer
Airband —Pontypool
- £31,000 - £35,180 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
- Employee discount
Quick apply
1d
CNI IT Support Team Manager
National Grid —Bristol
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Life insurance
7d
Installation Engineer
Yunex Traffic —Pontypridd
- Overtime
- No experience needed
- Communication skills
- Gym membership

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IT Support Engineer

CheckFire Ltd
Caerphilly

Quick apply

Job details

Permanent | Full-time
Up to £35,000 a year

Benefits

Free parking
Profit sharing
Additional leave
Company pension
Transport links
Referral programme
Sick pay
On-site parking

Qualifications

Jira
Azure
Microsoft Outlook
Windows
ITIL
IT support
Mobile device management
SharePoint
ServiceNow
Cybersecurity
Communication skills
Intune

Full job description

IT Support Engineer

Location: Bedwas, Caerphilly

Salary: up to £35,000

About us

With 50 years of fire safety experience, we serve fire door installers and firestopping contractors across the UK through our vast portfolio of passive fire protection products from well-known and trusted brands.

The Role

The IT Service Desk Analyst is the first point of contact for all IT-related incidents, service requests, and queries across the MultiShield Group. You will deliver high-quality technical support, ensure rapid issue resolution, and play a key role in maintaining a stable, secure, and efficient technology environment. This role supports hardware, software, networks, business systems, and end-user services while contributing to ongoing improvements in IT service delivery.

What You’ll Do

First Line Support & Incident Management

Act as the initial point of contact for all IT support issues via phone, email, ticketing system, and in person.
Log, prioritise, and manage incidents and service requests using ITSM tools.
Troubleshoot and resolve hardware, software, and network issues efficiently.
Escalate more complex problems to second-line or specialist teams where required.

User Support & Customer Service

Provide outstanding customer service to all internal users across the Group.
Support employees with the setup, access, and use of business applications and tools.
Assist with user onboarding/offboarding, including accounts, devices, and permissions.
Produce and maintain end-user guides and knowledge-base articles.

Systems, Devices & Infrastructure Support

Prepare, configure, and deploy laptops, desktops, printers, mobile devices, and peripherals.
Support Microsoft 365 services including Outlook, Teams, SharePoint, OneDrive.
Assist with network troubleshooting (WiFi issues, basic connectivity checks).
Maintain and update asset inventory records.

Security & Compliance

Ensure all systems and devices follow CheckFire’s IT security policies.
Support patching, antivirus, MFA, and general cybersecurity practices.
Identify and report potential security risks or suspicious activity.

Continuous Improvement

Identify recurring problems and recommend long-term solutions.
Contribute to process improvements within the IT Service Desk.
Support IT projects, system upgrades, and rollout activities as required.

What we’re looking for

Essential

Experience in a similar IT support/helpdesk or service-desk environment.
Strong knowledge of Windows operating systems and Microsoft 365.
Basic understanding of networks, user administration, and hardware troubleshooting.
Excellent communication and customer-service skills.
Ability to prioritise tasks in a fast-paced environment.

Desirable

Experience with ticketing/ITSM systems (e.g., Freshservice, ServiceNow, Jira).
Exposure to cloud environments (Azure AD, Intune, MDM).
Understanding of ITIL principles.
Knowledge of cybersecurity fundamentals.

Why You’ll Love Working for Us

Competitive pay package with profit share opportunity
Be part of a fast-paced, high-impact team delivering products that protect lives
Collaborative, supportive environment with strong team culture
Modern purpose-built office and warehouse, with free on-site parking
Work in a role where every day you make a difference for our customers

Pay: Up to £35,000.00 per year

Benefits:

Additional leave
Company pension
Free parking
On-site parking
Profit sharing
Referral programme
Sick pay
Transport links

Work Location: In person

Quick apply

Refine Your Search

it systems engineer jobs in risca, cay

IT Support Engineer

IT Cloud Systems Engineer

SOC Analyst

Technical Support Engineer

End User Compute Engineer

Embedded Systems Engineer - AI innovation

Electrical Installation Technician (Entry Level)

IT Support Engineer

Product Specialist 111 Digital Front End

Digital Mock Up Engineer

IT / DevOps Support Engineer

Systems & Senior Systems Integration Engineers (Multiple Roles)

IT Support Engineer

Zendesk Engineer (UK Remote)

Senior Systems Engineer (Azure)

Junior Automation Test Engineer

IT Engineer - Schools - L1/L2 - North Somerset / Bristol Area - £27k to £30k

Broadband Installation Engineer

CNI IT Support Team Manager

Installation Engineer

I want to receive the latest job alerts for it systems engineer in risca, cay

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