Wernick Hire
The UK's Leading and Longest-Standing National Provider of Modular Buildings and Site Accommodation
About Us
Join Wernick Hire, a proud member of the Wernick Group and the UK's leading provider of both permanent and temporary modular buildings and site accommodation. With a remarkable 90-year legacy since our establishment in 1934, we celebrate a history of continuous growth and success, having doubled our profits in the last five years. Our enduring success is powered by the exceptional quality and dedication of our team, who embody enthusiasm, vision, friendliness, and a genuine 'can-do' spirit in everything they do.
Role Overview: Hire Controller
We are seeking a talented and dynamic individual to join our team as a Hire Controller at our Avonmouth depot. As a Hire Controller, you will be at the very heart of our operations, ensuring seamless service delivery and playing a crucial role in our continued success. This is a fast-paced and rewarding position for someone who is passionate about delivering exceptional customer experiences, thrives under pressure, and is eager to proactively engage with clients to meet their evolving needs.
About The Role
Key Responsibilities
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Champion exceptional customer experiences, serving as the primary point of contact for all hire enquiries.
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Accurately prepare and manage hire contracts, quotations, and essential correspondence.
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Proactively handle and record customer enquiries, identifying and pursuing new business opportunities.
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Diligently follow up on all quotations and enquiries to maximise conversion rates.
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Prepare precise weekly and monthly reports to support operational decision-making.
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Maintain accurate and up-to-date records, ensuring data integrity and accessibility.
Skills and Experience
The ideal candidate will possess excellent written and verbal communication skills, coupled with meticulous attention to detail. You will demonstrate a strong ability to multi-task and effectively prioritise a busy workload, showcasing strong numerical and IT literacy, particularly with Microsoft Office (Excel, Word, and Outlook). Previous experience as a Hire Controller or in a similar customer-facing, fast-paced role within the hire industry is highly advantageous.
Key Attributes
We are looking for a highly motivated and proactive individual, known for their methodical approach and unwavering commitment to delivering first-class customer service. You will be an enthusiastic team player, eager to share knowledge and information, and capable of thriving under pressure while maintaining a positive and professional demeanour in all interactions. Exceptional time management skills and a commitment to integrity are essential.
What You Will Get in Return
At Wernick Hire, we believe in rewarding our team members for their hard work and dedication. We offer a comprehensive benefits package designed to support your well-being and career growth:
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Competitive salary and bonus scheme.
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Generous holiday allowance, increasing with service.
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Option to buy extra holidays or sell/carry over up to 5 days.
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Christmas Shutdown and early finish on Fridays.
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Group pension and annual salary review each January.
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Life assurance (2x annual salary) and personal accident insurance.
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Free onsite parking.
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Employee assistance programme and corporate eyecare scheme.
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Excellent training and progression opportunities within a family-run, secure company (trading over 80 years).
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Open door policy and direct communication with MD/CEO, complemented by staff satisfaction surveys.
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Cycle to work scheme, employee referral scheme, and a benefits scheme with discounted retailers.
We are an equal opportunities employer and welcome applications from all sections of the community. We look forward to receiving your application and thank you for your interest in our company.
IMPORTANT NOTICE TO RECRUITMENT AGENCIES:
Any unsolicited CVs will be sent at the recruitment agency’s own risk and will be interpreted as ‘gifts’ and we have no liability to you for any fee or otherwise. We reserve the right to engage with candidates directly having not, in any way, entered into your terms and conditions for this vacancy. By submitting an unsolicited CV to us, or to any member of our staff, you accept these terms as the default position. If we require your assistance with any vacancy we will contact you.
The company is unable to sponsor employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.
Required Criteria
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Excellent written and verbal communication skills
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Strong attention to detail
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Able to multi task and prioritise a busy workload
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Numerate
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IT literate in Microsoft Office (Excel, Word and Outlook)
Skills Needed
About The Company
Why Build Your Career with Wernick Group?
Rich Heritage, Progressive Future: As a family-owned and operated business since our inception, we blend traditional values with a forward-looking approach. This unique combination ensures a work environment that respects legacy while embracing the future.
Diverse Opportunities: Our expansive operations, with 40 centres across 36 UK locations, offer a vast array of roles and career paths in the public and private sectors. From modular building solutions to off-grid power, your professional journey can be as dynamic and varied as our services.
Commitment to Excellence: At Wernick, excellence isn’t just a goal; it's our way of life. We pride ourselves on providing outstanding product quality and service, creating an environment where your work directly contributes to customer satisfaction and business success.
Continuous Investment in People: We believe in nurturing talent from within. Through ongoing training and development opportunities, we invest in your future, ensuring that your career at Wernick is not just a job, but a journey of growth and learning.
Simplicity and Efficiency: Our business model is streamlined to reduce bureaucracy, enabling you to work in an environment that values decisiveness and efficiency. This approach allows you to focus on what you do best, without unnecessary complications.
Environmental and Social Responsibility: We're committed to reducing our carbon footprint and ensuring a safe, positive working environment. Working with us means being part of a team that cares for the planet and its people.
Company Culture
Clear path to progression: We believe everyone should have a clear path on how they can progress. That’s why we have developed the Wernick Way Forward, a personal development plan catered to each employee.
With the Wernick Way Forward, we provide a roadmap that outlines clear and achievable steps for employees to follow in order to reach their career goals.
Trainee programmes: Start your career with one of our trainee programmes. These are designed to help you develop and grow in our business and offer an advance career progression.
The Trainee Yard Operative Programme offers individuals the opportunity to develop their skills and work as a Yard Operative at one of our Hire depots. Engage in hands-on experience as you become a member of our team.
The Graduate Training Programme opens doors to explore every aspect of the company. Gain valuable insights, mentorship and the tools needed to excel as a leader within our company.
Training and development: Feel confident in your role and enjoy what you do. We recognise the need to invest in training and development.
By offering a range of training days/courses for our team we want to create an environment where you can move towards your career goals. We make sure that everyone who works with us has the resources they need to learn and develop their roles. We value mentoring and offer clear routes for career progression.
Company Benefits
Your Future with the Wernick Group
At Wernick, you're more than an employee; you're a vital part of a team that’s building the future of construction. Join us in our journey of continuous innovation and commitment to quality, and let's be 'Altogether Stronger'.
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Life insurance, Long service recognition, Free parking or Discounted parking , Employee Assistance Scheme, Wellbeing Scheme, Shopping Cashback, Work With Charities, Social Opportunities, Annual Rise, Profit Share, Employee of the Month, Employee Recognition Scheme, Culture of recognition, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Staff celebration events
Salary
Not disclosed
