Operations coordinator Work, Jobs in River, Ken (with Salaries)

Operations Coordinator
Chivers Plumbing & Heating Ltd —Folkestone
- £28,000 - £36,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
14d
Operations Coordinator
Nationwide Facilities Limited —Ashford
- £27,000 - £32,000 a year
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Operations Co-Ordinator -
Rhenus SE & Co. KG —Ashford
- Full-time
- Computer literacy
- Communication skills
- Free parking
- Employee assistance programme
Operations Co-Ordinator
Rhenus SE & Co. KG —Ashford
- Full-time
- Computer literacy
- Communication skills
- Free parking

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operations coordinator jobs near river, ken

Operations Coordinator

Chivers Plumbing & Heating Ltd
Folkestone

Quick apply

Job details

Permanent | Full-time
£28,000 - £36,000 a year
14 days ago

Benefits

Free parking
Casual dress
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Supplier ordering
Driving Licence
Operations management
Accounting software
Administrative support experience
Process improvement
Administrative and business operations experience
Appointment booking and call handling
Organisational skills
Customer support
Customer interaction
Communication skills
Time management
Office experience
Rota coordination

Full job description

Join a Company Where You Can Make a Real Difference

Chivers Plumbing & Heating Ltd is a well-established, family-run plumbing and heating company based in Folkestone. Since 1972, we've built our reputation on delivering quality workmanship, excellent customer service and dependable solutions for domestic and commercial customers across Kent.

As our business continues to grow, we're looking for an organised, proactive and motivated Operations Coordinator to become a key member of our office team.

This is far more than a traditional administration role. You'll be at the heart of the business, coordinating engineers, supporting customers, improving workflows and helping ensure every day runs as smoothly and efficiently as possible.

If you enjoy solving problems, working with people and keeping things organised, we'd love to hear from you.

About the Role

As Operations Coordinator, you'll be the central point of communication between our customers, engineers and suppliers, helping to keep jobs running efficiently from the initial enquiry through to completion.

Every day brings a steady flow of work and responsibility, from coordinating engineers’ schedules and organising emergency breakdowns to ordering materials, preparing invoices and assisting with quotations and estimates.

You'll be trusted to take ownership of your work, identify opportunities to improve the way we operate and play a key role in helping the business continue to grow.

Key Responsibilities

Planning and coordinating engineers' schedules
Booking appointments and managing jobs to completion
Acting as point of contact for customers and engineers throughout the day
Answering telephone calls and responding to emails professionally
Ordering materials and liaising with suppliers to ensure jobs run efficiently
Supporting the planning and management of operational workflows
Maintaining accurate job records and documentation
Preparing customer invoices and assisting with quotations and estimates
Entering supplier invoices and supporting accounts reconciliation
Delivering excellent customer service and resolving customer enquiries
Identifying opportunities to improve office processes and operational efficiency

About You

We're looking for someone who is organised, takes pride in delivering excellent customer service and remains calm under pressure.

You'll be confident managing multiple priorities while communicating effectively with customers, engineers and suppliers.

Ideally you'll have:

Excellent organisational and time management skills
Strong communication and customer service abilities
Confidence using IT systems, email and telephone communications
The ability to prioritise workloads in a fast-paced environment
A proactive approach with strong problem-solving skills
Previous experience in an operations, office administration, scheduling or customer service role
A full UK driving licence

Experience within plumbing, heating, construction, maintenance, facilities management or another service-based industry would be highly advantageous but is not essential.

Experience using job management or accounting software would also be beneficial.

What We Offer

Highly competitive salary, depending on experience
A friendly and supportive working environment based at our purpose-built office on Shearway Business Park, Folkestone
A varied and rewarding role with genuine responsibility and autonomy
The opportunity to help shape the future of a well-established and growing local second generation family business
Excellent opportunities for career progression as the business continues to evolve
Annual salary reviews
Workplace pension
Access to the BrightHR Employee Assistance Programme
BrightHR employee benefits and discounts
Free on-site parking
A supportive management team that values ideas, initiative and continuous improvement

Pay: £28,000.00-£36,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

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