Package Description
At Saga we recognise that our people make us special. We believe our colleagues deserve rewards for the excellence they demonstrate every single day, that's why we have put together an amazing benefits package for all colleagues.
BENEFITS AVAILABLE FOR THIS ROLE:
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25 days holiday + bank holidays
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Option to purchase additional leave - 5 extra days
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Pension scheme matched up to 10%
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Company performance related annual bonus - Up to 5%
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Life assurance policy on joining us, 4 x salary
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Wellbeing programme
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Colleague discounts including family discounts on cruises, holidays and insurance
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Range of reductions and offers from leading retailers, travel groups and entertainment companies
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Enhanced maternity and paternity leave
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Grandparents leave
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Income protection
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Access to Saga Academy, our bespoke learning platform
Job Introduction
Quality Assurance Engineer
Salary £28,000 to £32,000 depending on experience
FTC – up to 4 months
Hybrid Home & Folkestone
The Insurance Technology team are keen to assign a QA Engineer on an internal move for 3 to 4 months for the testing resource of the up-and-coming launch of our latest new insurance product in Oct 2026!
You will play a vital role within the NPD delivery process, ensuring that all products and changes are delivered to the highest standards of quality, with a consistent focus on excellence and always putting Saga’s customers first.
As our Quality Assurance Engineer on this project, you will ensure the reliability and accuracy of NPD deliverables by rigorously testing web service APIs and validating data integrity across backend systems. This role is central to maintaining high-quality outputs through well designed test strategies, defect identification, and verification of expected system behaviour. By collaborating closely with developers, technical business analysts, and product teams, the QA Engineer helps deliver robust solutions that support a seamless and trustworthy customer experience.
Main Responsibilities
As a Quality Assurance Engineer your main responsibilities are:
- Design and execute API tests — Create, maintain, and run functional, integration, and regression tests for REST web service APIs to ensure reliability and correct system behaviour.
- Validate backend data — Perform SQL-based data checks, compare expected vs actual results, and ensure data accuracy, consistency, and integrity across databases.
- Analyse requirements and acceptance criteria — Collaborate with Technical Business Analysts and Product Owners to clarify requirements and translate them into test scenarios and test cases.
- Log and manage defects in JIRA — Raise clear, reproducible defects, track progress and support teams in root-cause analysis.
- Work within project delivery teams — Participate in stand-ups, contribute to sprint planning, and ensure quality is embedded throughout the development lifecycle.
- Support BAU testing activities — Handle ongoing operational testing, validate fixes, and ensure stability of existing services and integrations.
- Develop and maintain test documentation — Produce test plans, test cases, test data sets, and execution reports to maintain traceability and auditability.
- Perform end to end system validation — Verify that API interactions, data flows, and downstream processes function correctly across integrated systems.
- Collaborate with developers and stakeholders — Work closely with engineering teams to clarify issues, support debugging, and ensure timely resolution of defects.
- Contribute to continuous improvement — Identify opportunities to enhance test coverage, automation potential, and overall QA processes.
- Ensure compliance with quality standards — Follow established QA frameworks, best practices, and governance to maintain consistent delivery quality.
- Support release readiness — Validate deployment packages, confirm test completion, and provide go/no go input for releases.
The Ideal Candidate
You will already have gained practical experience testing web APIs and performing SQL based backend data validation, with the ability to work effectively across project teams and BAU activities while managing defects and workflows in JIRA. You will also demonstrate the following skills:
- API testing expertise
- SQL and database validation
- Test case design
- Defect management in JIRA
- Understanding of Software Development Life
- Analytical and problem-solving skills
- Excellent attention to detail
- Communication and collaboration skills across matrix teams
- End to end system understanding
- Test documentation skills
- Have a continuous improvement mindset
- Basic automation awareness
Saga Values: Make it Happen, Do the Right Thing, Customer First, Excellence Every Day, Our People Make Us Special
About The Company
Over the past 75 years we have become the UK's specialist provider of products and services to people aged over 50 in the UK. We’re the most trusted brand amongst UK consumers in this demographic, recognised for high-quality products and exceptional standards of service. Our product portfolio includes cruises, holidays, insurance, personal finance products and our Saga Magazine.
Our focus on delivering exceptional products and service empowers our colleagues to create moments that are personal and special for our customers and for each other and our values underpin our approach and help guide us to deliver our purpose.
We’re committed to making sure that colleagues can be their best, be themselves and make a difference – more than anywhere else. We have done this by creating a truly inclusive culture, where all colleagues can bring their full and authentic selves to work and be treated with dignity and respect in an environment that is free from discrimination and harassment.
Thanks to our people, Saga was awarded with a Gold for Best Customer Centric Culture in 2025. This is testament to the great culture we’ve built together. This award belongs to all our colleagues who collectively make Saga a fantastic place to work.
We are champions of age inclusivity and signatories of the Age-Friendly Employer Pledge, we are proud of our multigenerational teams we have in place. We’re also a committed Disability Confident employer and ensure that our recruitment process is inclusive and accessible. Your application will have fair consideration, and you’ll receive personal communication throughout your applicant journey when you apply to join Saga.
Saga does not accept agency CVs unless specifically engaged on the role by the Talent Acquisition Team. Please do not forward CVs to our recruiters, employees or any other company location. Saga will not be responsible for any fees related to CVs received in this unsolicited manner.
