Apprenticeship administration coordinator Work, Jobs in Roath, Crf (with Salaries)

Apprenticeship Administration Coordinator
WMC Training —Cardiff
- £24,420 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply

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Apprenticeship Administration Coordinator
WMC Training —Cardiff
Confident communicator with a professional telephone manner. Good communication skills (written and verbal), including confidence in making outbound calls.
£24,420 - £27,000 a year
Quick apply
Patient and Public Involvement and Engagement (PPIE) Coordinator
University of Bath —Bath
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Apprenticeship Administration Coordinator

WMC Training -
Cardiff

Quick apply

Job details

Full-time
£24,420 - £27,000 a year

Benefits

Casual dress
Annual leave
Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Data management
Organisational skills
Communication skills

Full job description

Job Title: Apprenticeship Administration Coordinator

Location: Cardiff Head Office (Cathedral Road)
Hours: Monday to Friday, 9:00am – 5:00pm (1-hour paid lunch break)

Role Overview

We are seeking a highly organised and detail-oriented Apprenticeship Compliace Administration Officer to join our administration team. This role is central to supporting the accurate and timely management of apprenticeship learner records, ensuring compliance with funding and regulatory requirements within England’s apprenticeship framework.

The successful candidate will manage a range of learner lifecycle processes, including enrolments, changes in learning status, and programme completions, while maintaining high standards of data integrity and service delivery.

Key Responsibilities

Manage and process Breaks in Learning (BIL) in line with ESFA funding rules
Administer Returns to Learning (RTL), ensuring records are updated accurately and promptly
Handle Change of Employer (COE) requests, coordinating with relevant stakeholders
Update and maintain Individual Learning Plans (ILPs), ensuring all changes are documented and compliant
Process withdrawals, ensuring correct coding and supporting documentation
Support and complete learner enrolments, including data entry and compliance checks
Record and verify learner achievements, ensuring timely certification and reporting
Maintain accurate learner records within internal systems and external platforms (e.g., ILR submissions)
Proactively contact employers and learners via phone calls and Microsoft Teams to support smooth transitions (e.g., BIL, RTL, COE)
Chase outstanding documentation and ensure all required evidence is collected and recorded in a timely manner
Undertake finance-related administration, including raising invoices, processing billing information, and chasing outstanding payments
Liaise with internal teams (e.g., delivery staff, compliance, funding, finance) to ensure smooth learner transitions and accurate financial processing
Ensure all processes meet audit and compliance standards
Provide administrative support across the wider apprenticeship team as required

Skills & Experience

Essential:

Strong administrative and organisational skills
High attention to detail and accuracy
Experience working with data management systems
Ability to manage multiple tasks and meet deadlines
Good communication skills (written and verbal), including confidence in making outbound calls
Proficient in Microsoft Office (Excel, Word, Outlook) and Microsoft Teams

Desirable:

Experience within apprenticeships or further education
Knowledge of ESFA funding rules and ILR requirements
Familiarity with learner management systems

Personal Attributes

Proactive and self-motivated
Confident communicator with a professional telephone manner
Reliable and able to work independently and as part of a team
Strong problem-solving skills
Professional and approachable manner

Benefits

22 days annual leave plus bank holidays
Additional 2 weeks off at Christmas (not deducted from annual leave, subject to Director discretion)
Birthday day off
Casual dress environment
Company pension scheme
Private medical cover
Paid 1-hour lunch break

Additional Information

This role is based full-time at our Cardiff Head Office on Cathedral Road. It offers an excellent opportunity to contribute to a growing apprenticeship provision while developing your administrative expertise within a supportive team environment.

Apply now to be part of a team that supports learners in achieving their career goals through high-quality apprenticeship programmes.

Work Location: In person

Pay: £24,420.00-£27,000.00 per year

Work Location: In person

Quick apply

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Apprenticeship Administration Coordinator

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