Receptionist

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Receptionist – Evenings and Weekends

Vets Now -
Newport

Apply Now

Job details

Permanent
£13.45 an hour

Benefits

Annual leave
Company pension
Paid volunteer time

Full job description

Location

Newport, Wales

Job Type

Permanent

Salary

£13.45ph plus benefits

About the Job

Veterinary Receptionist – Evenings and Weekends

£13.45ph plus benefits

About Us

Vets Now is renowned as the UK’s leading provider of emergency pet care, offering trusted services to over 1700 veterinary practices across the country. With 60 plus dedicated out-of-hours clinics and two 24/7 pet emergency hospitals, we are committed to delivering compassionate care when pets need it most. Join our dedicated team of professionals at Vets Now Newport.

Key Responsibilities

Be the face of Emergency and Critical Care services:
- Receptionists are the first point of contact during emergencies, handling calls, greeting clients, and managing financial transactions.
Provide updates:
- Relay information to the veterinary team about patients enroute to the clinic or clients in need of assistance.
Handle administration duties:
- Perform administrative tasks accurately.

First point of contact:
- Serve as an initial point of contact for clients during emergency situations, whether through calls or in person visits. Including greeting all clients, answering calls, and booking appointments as well as handling financial transactions.
Administration:
- Manage administrative duties in clinic accurately, ensuring the smooth operation of the service.
- Providing updates to veterinary staff about patients enroute or clients requiring assistance.
Client Support:
- Be a friendly and reassuring presence, offering support and information when clients need it most.
- Act as a liaison between clients and veterinary professionals.

Rota pattern

Week 1: Monday and Tuesday 16:00 from 00:00

Week 2: Saturday and Sunday from 08:00 – 16:00

Week 3: Friday from 16:00 – 00:00

Plus a share of bank holidays

What we offer

7 weeks pro rata annual leave
Your birthday as a paid day off
Cash Health Plan provided by Simply Health
Vets Now For You – reward gateway giving discounts and cashback with 100’s of retailers
£780 CPD allowance pro-rata
10 hours paid CPD hours annually pro-rata
Family-friendly policies including sick, maternity, paternity and adoption pay schemes
UK Standard Pension contributions – 5% Employee/3% Employer
Up to 50% discounted staff pet care
Paid volunteering days
Death in service of two times annual salary

We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.

Apply Now

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Receptionist – Evenings and Weekends

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