College advisor Work, Jobs in Rocester, Sts (with Salaries)

College Advisor - Placements
University of Derby —Kedleston
- £26,981 - £32,445 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Student Records and Awards Advisor
University of Derby —Kedleston
- £26,981 - £32,445 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Analysis skills
- Annual leave
- Employee assistance programme
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Student Records and Awards Advisor
University of Derby —Kedleston
Assist in establishing service level agreements with internal customers and service providers. Excellent writing skills and telephone manner.
£26,981 - £32,445 a year
2d
College Advisor - Placements
University of Derby —Kedleston
Assist with the provision of an excellent service to students through the effective delivery of placement administration, acting as a key contact point for…
£26,981 - £32,445 a year

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College Advisor - Placements

University of Derby -
Kedleston

Apply Now

Job details

Permanent | Full-time
£26,981 - £32,445 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Employee discount
Sick pay

Qualifications

Customer service
GCSE
Microsoft Office
Administrative experience
Analysis skills
Organisational skills
IT
NVQ
Business
Communication skills
A Level

Full job description

Job details

Responsible to

Senior Placements Advisor

Location

Kedleston Road, Derby Campus

Closing date

Sunday 12 July 2026

Salary

£26,981 to £28,213 per annum (for exceptional performers, there is scope for further progression up to £32,445 per annum)

Job grade

ATOS 4

Reference

0159-26

Contract type

Permanent

Post type

Full-time

Adaptive working type

Onsite
This role will be based on site, primarily in the named location.

About the University

We have one simple promise – to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.

The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.

We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 – making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.

Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.

About the College/Department

The Registry supports all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.

About the team

The Placements Team plays a central role in supporting students throughout the many placement journeys that take place. We work in partnership with academic colleagues, professional services and external stakeholders to ensure high-quality placement experiences are provided to our student body. The team provides expert advice, guidance and administrative support to students and placement providers, ensuring that placements are well-coordinated, compliant with University regulations and aligned to Professional Standards and Regulating Body (PSRB) requirements and quality expectations.

Working collaboratively across Colleges, the team supports the development and maintenance of robust processes, and ensures a consistent, inclusive, student-focused service. Through effective use and management of information and data, the team contributes to student retention, progression and achievement, while also supporting funding, reporting and regulatory requirements associated with placement provision. We value a leadership styles that empower colleagues, encourages accountability fostering trust and professional growth within the team.

Committed to continuous improvement, the Placements Team actively reviews its services, and engagement with stakeholders to promote best practice across the broad scope of placement activity. At its core, the team is dedicated to delivering an excellent student experience and ensuring that placements are meaningful, well-supported and professionally managed.

About the role

The primary responsibility of the Placements College Advisor is to act as a first point of contact for student records (as regards Placements), offering advice, information, and guidance to students, academics and other colleagues where necessary. The role involves working closely with academic colleagues to deliver comprehensive program support. A key aspect of this position is the utilization of a variety of digital technologies to support the operations of the Placements Team. This includes facilitating communication and record keeping through the ARC system, as well as gathering and analysing information to understand student engagement and performance.

This role offers a unique opportunity to join a supportive and forward-thinking team dedicated to providing exceptional educational experiences. Applications are encouraged from individuals who are eager to contribute to the mission of the University of Derby and support students in achieving their academic and professional goals.

Please note, this role is a student facing role which means an on site presence is required year round. This means staff will be expected to be able to attend our Kedleston Road site full time.

Anticipated interview date: Tuesday 21st July 2026

About You

We are seeking a highly organised and experienced professional with substantial experience of delivering information, advice and guidance within a professional setting; ideally within Higher Education, placements, student administration or a related student-facing function, however this is not essential. You will have a strong understanding of the student journey and the regulatory framework that underpins academic quality and standards.

You will demonstrate excellent organisational and prioritisation skills, with the ability to manage a varied and complex workload, respond to escalated issues and implement effective solutions. You will be confident in analysing and interpreting data from multiple systems, producing clear reports and using management information to inform decision-making and support student retention, progression and achievement. Strong communication and interpersonal skills are essential, with the ability to build effective working relationships with academic colleagues, professional services, students and external stakeholders.

You will be proactive, detail-oriented and committed to continuous improvement, with the ability to develop and enhance processes in line with University regulations and funding requirements. A commitment to inclusive practice and delivering an outstanding student experience is non-negotiable. You will demonstrate a supportive and empowering management style, valuing collaboration, openness and mutual respect in all team interactions.

Principal accountabilities

Have a good understanding of the student journey, to provide advice, information and guidance to students on issues relating to their placement.

Work with academic colleagues to deliver excellent programme support.

Assist with the provision of an excellent service to students through the effective delivery of placement administration, acting as a key contact point for students and stakeholders in placement settings for advice and guidance on placement settings.

Undertake administrative duties to support advice work e.g. monitor and manage student record profiles.

Utilise management information to support University metrics for student retention, progression and achievement.

Contribute to the development of suitable sources of information required to support students, ensuring it remains current, in appropriate formats and is shared appropriately with colleagues.

Work collaboratively with all areas of the University to ensure the best response to students.

Meet regularly with the relevant Academic Placement Leads to review student profiles and attendance, identify potential issues, provide advice on University processes and regulations and take action as required.

Provide dedicated administrative support to meet professional/accreditation body specifications as required.

Make a significant contribution to the development and positive promotion of the College Registry team, including active participation in appropriate Committees and meetings.

Ensure an inclusive service with a focus on delivering excellence.

Take part in the evaluation of the services provided and the setting of service standards.

Escalate issues or concerns to Placements Senior Advisors and/or Placements Team Leader.

Maintain professional competence through continuous professional development in line with role.

This is not a complete list of all duties and responsibilities; the post-holder may be required to undertake other duties commensurate with the level and skills/qualifications of this role.

Person specification

Essential Criteria

Qualifications

GCSE Maths and English at grade C or above or equivalent qualification
Educated to A level standard or equivalent demonstrable work-based experience

Experience

Experience of delivering information, advice and guidance in a professional setting
Experience of working in an administrative role in a service setting
Experience of working with computer systems/databases
Experience of contributing to the development of innovative solutions to problems, addressing the root cause
Experience of working collaboratively across boundaries to achieve common goals
Experience of understanding and applying data protection requirements
Experience of using large amounts of data/multiple data sets; and using data to manage workload

Skills, knowledge & abilities

Good interpersonal skills
Excellent customer service skills with experience of responding efficiently and effectively to complex queries
Ability to work under pressure and achieve deadlines whilst managing competing workloads
Ability to demonstrate tact and diplomacy in dealing with a wide range of contacts both internal and external to the University
Good judgement of situations and people and the ability to respond appropriately
Ability to take a professional approach and work on own initiative
Ability to adapt and be flexible
Ability to understand and apply regulations/rules e.g. GDPR, quality assurance frameworks
Confident and able to demonstrate digital competency across a range of technologies, including but not limited to Microsoft Office
Systematic and organised to manage competing priorities
Numerical and analytical abilities

Business requirements

Willingness and flexibility to work outside of normal hours at times as relevant to achieving service delivery, targets and deadlines
Willingness and flexibility to travel and work at any of the University sites as relevant to support staff, attend events, meetings or for presence
Ability to work outside of normal working hours (including some evenings and weekends), to support the business during key University events, such as Graduation, Clearing and Open Days

Desirable Criteria

Qualifications

Educated to degree level standard
Customer Service Qualifications
NVQ (3 or 4) in Information Advice and Guidance
IT qualification

Experience

Experience of working in the Higher Education sector
Experience of working in a HEI Placements context

Skills, knowledge and abilities

Ability to assimilate written and verbal information
Ability to work in a fast-paced environment
Minute taking skills

Benefits

Generous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)
Local Government Pension Scheme
Suite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance Programme
Access to a variety of staff discounts at high street retailers
Discounted onsite gym
Cycle to Work scheme
A flexible working environment
A commitment to personal and professional development

Key contact

For further information and informal enquiries regarding the role, please contact Charlie Bradley, Placements Team Leader via [email protected]

For enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via [email protected].

Important information

Visa Sponsorship Eligibility

The University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.

Equity, diversity and inclusion

The University of Derby is committed to promoting equity, diversity and inclusion, regardless of age, disability, trans status, marriage and civil partnership, pregnancy and maternity, race, religion or belief (or none), sex and sexual orientation.

We are Disability Confident Employers, demonstrating our commitment to disability inclusion, and invite applicants to highlight adjustments they may require to ensure equitable participation in our recruitment processes.

Further, we are committed to ensuring an environment which is trans and non-binary-inclusive for all our staff, students, partners, and visitors, and continuously review our policies, guidance and training.

When applying to join the University, you can choose your preferred title, including the gender-neutral title 'Mx'. We also ask our candidates if they would like to share their preferred pronouns. This is voluntary but demonstrates our commitment to inclusivity for trans and non-binary candidates. Once employed, you can add pronouns and preferred names onto our system.

The University of Derby undertakes anonymised shortlisting during the staff recruitment process. This means that, when shortlisting, panel members will not be able to see an applicant’s name and will see an applicant number instead. This demonstrates the practical steps we are taking to remove barriers to recruitment by minimising the possible impact of our unconscious bias.

However you identify, we actively celebrate the knowledge, experience and talents each person brings. Our students come from a wide range of backgrounds; therefore we are particularly interested to hear from applicants who will help our leaders and teams be more reflective of our student population.

Read more about equity, diversity and inclusion at the University of Derby.

Environmental Sustainability

At the University of Derby, we are passionate about embedding sustainability into everything that we do. We aim to bring environmental sustainability into all aspects of the University, including teaching, research and operational activities. In line with the University's strategic framework, we expect all our staff to embed sustainability into their working practices and support the University's objective to reach net zero carbon by 2050.

Start your journey to success by applying today.

How to apply

You can apply by submitting an online application. Once you have signed in or registered with us you will be able to begin your application. If you are creating an account for the first time, please ensure you provide an email address that you access regularly as this will be our main means of contacting you regarding your application.

The University reserves the right to close this vacancy early if we receive a high volume of applications. We encourage you to submit your application as soon as possible to avoid disappointment.

If you require any assistance, including the provision of any documentation in an alternative format, please contact the Recruitment team at [email protected].

Please note all applications must be submitted online by Midnight GMT on the closing date of the vacancy.

Apply Now

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