Our Mission Statement
We will endeavour to be kind to our Clients, our co-workers and our colleagues. We will act in a warm, friendly, professional and respectful manner at all times. We will strive for excellence through training, guidance and support internally to create a well-balanced working environment. We will aim to provide our Clients with a lifetime of legal care by providing the best legal service possible.
Our Values
We are successful people. We focus on making a profit whilst striving for excellence.
We are positive people. We respect each other, we respect our clients and we reward great performance.
We get results. We do this by being disciplined, diligent and focused.
- Respect
- Commerciality
- Positivity
Overview of the Position
To assist the HOD and other Fee Earners in the effective running of the department, carrying out the allocated duties in a professional and efficient manner, meeting our clients’ needs, whilst contributing to the overall cost-effective management and success of the department. Office admin support and running of routine tasks from the Fee Earners task list in the department. Individual assigned jobs/trial bundle prep and client liaison. To provide support and assistance to the HOD and Fee Earners in the running of cases which would include divorce, matrimonial finances, nuptial agreements, children and injunction matters, cohabitee disputes and pre and post nuptial agreements for medium to HNW clients. The role is fully office based.
Qualifications and Experience
- Experienced Family Paralegal (essential)
- To be able to generate billable work on individual cases
- Proclaim skills desirable
- Self-motivated
Department Specific Requirements
- The ability to self-motivate and assist on fee earners caseloads
- Maintain competence through relevant CPD activities whilst ensuring a personal development portfolio and relevant training records, which satisfy the current regulations and requirements as specified by the Solicitors Regulation Authority (SRA) are kept updated
- Keep informed of all changes in the law and practice and in your own area of work
- To work with management to improve internal systems and procedures
- To always be mindful of the need to work together to ensure a pleasant working environment for all
- Be prepared to take instruction and prioritise delegated work within short deadlines
Job Specific Duties
- Dealing with initial enquiries by phone and in person – taking basic details, undertaking name conflict check and arranging initial appointment with the relevant Fee Earner
- Communicate messages quickly and efficiently to Fee Earners and relay messages as directed by them
- Keep files constantly updated
- Develop and maintain strong relationships with clients
- Collating and indexing documents into Court approved order
- Uploading, under direction, and downloading documents from Court Portal
- Checking Court Portal for updates
- Contacting the Court for information
- Take notes and attend Court alongside Barristers and being on hand to liaise with the Fee Earner as required
- Arranging conferences with Counsel, with Fee Earner and client and arranging MS Teams ap-pointments where necessary
- Attending appointments with Fee Earners in complex cases and taking notes
- Inputting documents/bundles onto Proclaim
- Preparing court bundles and brief enclosures on BundleDocs
- Taking telephone messages for Fee Earners
- Taking payment from clients
- Scanning documents onto Proclaim
- Dealing with department administration e.g. old files, reviewing and scanning documents onto Proclaim so files can be destroyed
- Chasing clients for outstanding information and documents
- Arranging signatures on documents via the E-sign system
- Self-supporting in terms of typing
- Secretarial cover, as and when required
- Plus, any other duties as reasonably requested by Management
With Experience and under Fee Earner Supervision:
- Basic drafting tasks dealing with Children Act enquiries re contact arrangements
Job Specific Skills and Competencies/Personal Qualities
- Maintaining effective time management and ensuring your time is recorded correctly on the system
- Respond to clients’ urgent enquiries empathetically and proactively
- Have an ability and willingness to communicate effectively with clients, colleagues and other departments within the firm
- Contribute to the dynamic and profitable growth of our current Family department in all offic-es
- Ensuring that you are compliant with all SRA, firm policies, and any other policy or certification that is approved by the Board
- Travel to other offices in line with department requirements
- Ensure that you keep fully up to date with the law and any changes
- To always act with integrity and in the best interest of the Firm
- Follow all polices as required
- Good command of written and spoken English
- To be able to give excellent service to clients
- Clean driving licence
- Strong communication skills and business networking skills
- Personable and professional
- Hard working and organised with ability to multi task
- Self-motivated and accountable
Please send your CV to [email protected]
