Billing coordinator Work, Jobs in Rochdale, Gtm (with Salaries)

Team Leader - Central Support
VPS —Chadderton
- £33,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Referral programme
Quick apply
12d
HR Coordinator
Giacom —Nelson
- £26,250 - £28,500 a year
- Human resources
- Annual leave
Quick apply
1d
Project Controls Coordinator
Altrad —Warrington
- Hybrid work
- Microsoft Excel
- ERP systems
- Employee discount
Quick apply
1d
Dental Receptionist
999 dentist ltd —Leeds
- £20,000 - £31,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee discount
Quick apply
6h
E-commerce Inventory & Accounts Administrator
Northern Escalator Installations —Keighley
- From £26,000 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Free parking
Quick apply
9d
Global Compliance and Reporting Manager
RSM UK —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Team Leader - Central Support

VPS -
Chadderton

Quick apply

Job details

Permanent | Full-time
£33,000 a year
12 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Enhanced maternity leave
Enhanced paternity leave
Referral programme
On-site parking

Qualifications

Management
Customer service
English
Organisational skills
Customer support

Full job description

ROLE PURPOSE:
Lead, Motivate and empower the Central support team to deliver exceptional customer service as a dedicated customer contact, provide clear communication and deliver an excellent customer journey. Ensure the end-to end process from intent to orders, orders, bookings, variations, completions and invoicing are accurate and completed in a timely manner. Provide support function to sales, operational, master data and finance teams

Duties

Monitor and measure the performance of the Central Support Coordinators
Line management of the Central Support Coordinators
First point of contact for the Central Support customers responding within agreed timescale and delivering customer expectations to keep their properties safe and secure
Working closely with colleagues throughout the business providing daily support where required
Develop and maintain an excellent knowledge of all business providing daily support where required
Capture all customer sales, site and billing contact names, addresses and phone numbers
Record the accurate customer account and suboffice for each individual customer request
Accurate administration of quotes. Customer purchase orders and order completions.
Real time customer updates for all required stages via portals, emails or phone
Adherence to No PO No Work customer list
Recording all outbound communications history and customer responses on our systems
Effective escalation of issues where appropriate to ensure customer request is resolved
Effective complaints resolution adhering to company process
Effective communication with internal and external stakeholders
Effective prioritisation and time management
Supplying product ad service literature to customers
AS Hoc duties as and when required by the business

Qualifications

Understanding the factors that influence customer satisfaction and the importance of consistently delivering outstanding service to enhance our customer experience
Strong customer service experience in a fast-paced environment
Excellent organisational skills with the ability to prioritise daily tasks and good multi-tasking skills aligned to role needs
Able to work under pressure and to tight deadlines
Competent in the use of Microsoft products

Desirable:

Experience in providing end-to-end customer support
Knowledge of security industry with specific focus on vacant property solutions

Pay: £33,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Free parking
On-site parking
Referral programme

Application question(s):

Must be able to demonstrate full 5 year education/employment history and be willing to undertake advanced level screening including DBS check and Credit reference check.

Experience:

Customer Service: 1 year (required)
Team Leader: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

billing coordinator jobs in rochdale, gtm

Team Leader - Central Support

HR Coordinator

Project Controls Coordinator

Dental Receptionist

E-commerce Inventory & Accounts Administrator

Global Compliance and Reporting Manager

I want to receive the latest job alerts for billing coordinator in rochdale, gtm

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