performance engineer Work, Jobs in rochdale, gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
3d
Performance Engineering Technician
British Cycling —Manchester
- Up to £33,000 a year
- Full-time
Software Engineer
Parkingeye Limited —Coppull
- £45,000 - £55,000 a year
- Full-time
- Azure
- DevOps
- JavaScript
Quick apply
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Quantity Surveyor
M Group —Rochdale
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
Graduate Software Engineer
BAE Systems —Manchester
- £34,000 a year
- Java
- JavaScript
NOC Engineer
NEP Connect —Manchester
- Full-time
- Engineering
- Communication skills
- Negotiation
Quick apply
9d
Facilities, Utilities and Sustainability Engineer
Kellanova —Salford
Plant Operator
MWHTreatment —Preston
2d
Service Support Controller
Access Platform Sales (APS) —Manchester
- From £40,000 a year
- Full-time
- CRM software
- Management
- Sales
- Free parking
- Life insurance
Quick apply
9d
Graphics Performance Engineer
Arm —Manchester
- £73,500 - £99,500 a year
- Hybrid work
- C++
- Scripting
- APIs
Design Engineer
A&F Sprinklers —Rochdale
- Full-time
- AutoCAD
- Communication skills
- Flexitime
- Employee assistance programme
Site Engineer
Beijing Construction Engineering Group —Manchester
- Civil engineering
- Engineering
- No degree
Mainframe Systems Programmer (IMS)
Barclays —Knutsford
- Continuous improvement
- Scripting
Graduate DevOps Engineer
BAE Systems —Manchester
- £34,000 a year
- Employee discount
Site Service Engineer (Manchester Airport)
Leidos —Manchester Airport
- £34,800 - £43,500 a year
- Weekend availability
- Customer service
- Military
- Driving
7d
3rd Line Support Engineer SME - FTC
PXC —Salford Quays
- Full-time
- Azure
- Computer Science
- Windows
MEP Coordination Engineer - Manchester
Tetra Tech —Manchester
- Hybrid work
- AutoCAD
- Communication skills
7d
Associate Infrastructure Engineer
Buro Happold —Manchester
- Hybrid work
- AutoCAD
- Travel
- Communication skills
- Employee discount
Mainframe Service Engineer
Barclays —Knutsford
1d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
3 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

performance engineer jobs in rochdale, gtm

Helpdesk Manager

Performance Engineering Technician

Software Engineer

Technical Desktop Project Manager

Quantity Surveyor

Graduate Software Engineer

NOC Engineer

Facilities, Utilities and Sustainability Engineer

Plant Operator

Service Support Controller

Graphics Performance Engineer

Design Engineer

Site Engineer

Mainframe Systems Programmer (IMS)

Graduate DevOps Engineer

Site Service Engineer (Manchester Airport)

3rd Line Support Engineer SME - FTC

MEP Coordination Engineer - Manchester

Associate Infrastructure Engineer

Mainframe Service Engineer

I want to receive the latest job alerts for performance engineer in rochdale, gtm

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