Relationship manager Work, Jobs in Rochdale, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Client Onboarding Coordinator
DGI —Manchester
- Up to £36,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Annual leave
Quick apply
4d
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
4d
Portfolio Manager
Student Cribs —Manchester
- From £30,000 a year
- Weekend availability
- Data entry
- In-person
- Office experience
- Sick pay
Quick apply
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
9d
General Manager
Colby River —Manchester
- £45,000 - £50,000 a year
- Management
- Customer service
- Maintenance
- Annual leave
- Life insurance
Quick apply
Sales Executive - Manchester
Corinthian Sports —Manchester
- £30,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Employee discount
- Referral programme
Quick apply
10d
Account Manager
Crown Oil —Bury
- £28,000 - £30,000 a year
Quick apply
Registered Care Manager
Helping Hands —Rochdale
- £39,000 - £44,800 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
People and Culture Advisor
HSL Chairs —Batley
- £35,000 a year
- Full-time
- Human resources
- Free parking
- Employee discount
Quick apply
Receptionist
LAH Property Marketing —Manchester
- £28,509 a year
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Referral programme
Quick apply
Project Co-ordinator
Procure Plus —Stretford
- £30,000 - £33,700 a year
- Overtime
- Hybrid work
- Management
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Trainee Negotiator
Bloom Manchester —Manchester
- From £26,500 a year
- Overtime
- Business development
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
3d
Loyalty & Retention Manager
Crown Paints —Darwen
- Full-time
Quick apply
Client Success Manager
PHMG Careers —Manchester
- £36,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Telephony Application Manager
JLA —Sowerby Bridge
- Up to £35,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
B2B Operations Manager
Fanatics (International) Limited —Manchester
- ERP systems
- Microsoft Office
- Analysis skills
Quick apply
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Branch Manager
North West Timber Treatments LTD —Rossendale
- £34,000 - £38,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Free parking
Quick apply
8d
IPS Employment Specialist
Pure Innovations —Oldham
- £31,381 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
Quick apply
8d

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relationship manager jobs near rochdale, gtm

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

relationship manager jobs in rochdale, gtm

Helpdesk Manager

Client Onboarding Coordinator

Customer Service Manager – Maternity Cover

Portfolio Manager

General Manager – Heywood

General Manager

Sales Executive - Manchester

Account Manager

Registered Care Manager

People and Culture Advisor

Receptionist

Project Co-ordinator

Trainee Negotiator

Loyalty & Retention Manager

Client Success Manager

Telephony Application Manager

B2B Operations Manager

Learning Activation Specialist

Branch Manager

IPS Employment Specialist

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