Benefits advisor Work, Jobs in Rochdale (with Salaries)

Customer Care Advisor -Days
JDSPORTS —Rochdale
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
13h
Contact Centre Advisor
First Choice Homes Oldham —Oldham
- £28,014.51 a year
- Full-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Tesco Travel Money Advisor
Travelex —Rochdale
- £13 an hour
- Overtime
- Health & wellbeing programme
- Employee discount
Onboarding Advisor
National Westminster Bank PLC —Manchester
- £25,785 - £34,380 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Retail Sales Advisor - Rochdale
Sky —Rochdale
- £28,177 a year
- Weekend availability
- Employee discount
Rental Manager
Northgate Vehicle Hire —Rochdale
- £33,000 - £35,000 a year
- Employee discount
Quick apply
1d
Patient Advsior
Optimax Clinics Limited —Manchester
- £26,436.80 a year
- Weekend availability
- Customer service
- Travel
- Patient care
- Health & wellbeing programme
- Annual leave
Quick apply
13h
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
9d
Customer Sales Advisor (Part-Time)
Clifton Trade Bathrooms —Bury
- £17,030 - £17,537 a year
- Part-time
- Customer service
- Computer literacy
- Driving
- Annual leave
- Employee assistance programme
Quick apply
1d
Smoke Free Advisor
Change Grow Live —Lancashire
- £26,091.00 - £26,502.53 a year
- Microsoft Office
- Communication skills
- Employee discount
6d
SERVICE RECEPTIONIST 8.30am - 6pm Monday to Friday (no Saturdays) or 9am - 6pm (no Saturdays)
Weldbank Garage —Chorley
- Up to £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Windows
- Free parking
Quick apply
2d
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
VPS —Chadderton
- £26,500 a year
- Full-time
- Customer service
- English
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
People Advisor
Bruntwood —Manchester
- £35,000 - £38,000 a year
- Full-time
- Human resources
- Annual leave
7d
Customer Service Telephone Advisor - Manchester
Coventry Building Society —Manchester
- £28,175 a year
- Weekend availability
- Hospitality
- IT
- Financial services
13d
Data and Insights Administrator
eoa (Employee Ownership Association) —Manchester
- £27,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
- Annual leave
- Sick pay
Quick apply
5d
Bartender - Full Time - Dakota Manchester Airport
Dakota Manchester Airport —Manchester
- £14.50 - £16.17 an hour
- Full-time
- Hospitality
- Bar
- Sales
- Employee assistance programme
- Employee discount
Quick apply
L'Oréal Luxe Multi-Brand Beauty Advisor, Selfridges Exchange Manchester (30 Hours)
l'Oréal —Manchester
- Part-time
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
9d
Service Advisor - 6 Month FTC
Brayley —Rochdale
- Temporary
- Sales
- Referral programme
Quick apply

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Customer Care Advisor -Days

JDSPORTS -
Rochdale

Quick apply

Job details

Full-time
13 hours ago

Benefits

Employee discount

Qualifications

Customer service
Communication skills

Full job description

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world.

JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.

We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives.

Job/Role Title: Customer Care Advisor

Reporting to: Customer Care Team Manager

Location: Kingsway

Role Description

Role purpose and scope:
Positively represent the JD plc brand to our customers through multiple channels, by providing effective and efficient resolution’s to customer queries.

Dealing with inbound contact, by various channels including phone, email, social media and live chat; to resolve product related questions, issues or complaints both pre and post order.

Taking orders by phone and setting clear expectations on delivery timescales when processing telesales orders.

Providing technical assistance to customers placing orders on the website.

Provide assistance with product related questions, and helping our customers reach an informed decision on their purchases

Communicating information about the company’s products and services.

Dealing with written communication through email and post, as well as general administrative duties.

Accurately recording reasons for customer contacts.

Actively encouraging feedback from customers and providing recommendations for improvement to your line manager.

Constructively explaining processes and procedures when things occasionally don’t go to plan.

Person Specification

Previous experience in a customer service role is desirable.

You need to have the ability to remain calm and focussed when dealing with challenging situations.

Ability to work on own initiative and as part of a team.

Being creative and forward thinking in suggesting alternative solutions to resolve customer issues.

Understands the need for confidentiality and compliance with legislation.

Open and adaptable to change, as a fast-growing business we are constantly developing and improving our systems so the ability to quickly adapt is a must.

Flexible approach to working, as we need to cover a 24/7 operation.

Can-do attitude, accountable even when something is outside area of responsibility

Ability to provide good judgement, even in pressurised situations

Is a self-starter and self-sufficient

Excellent PC skills

Excellent communicator

Positive manner

We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.

Thank you for your time

#JD

Quick apply

Refine Your Search

benefits advisor jobs in rochdale

Customer Care Advisor -Days

Contact Centre Advisor

Tesco Travel Money Advisor

Onboarding Advisor

Retail Sales Advisor - Rochdale

Rental Manager

Patient Advsior

Recruitment & Onboarding Advisor

Customer Sales Advisor (Part-Time)

Smoke Free Advisor

SERVICE RECEPTIONIST 8.30am - 6pm Monday to Friday (no Saturdays) or 9am - 6pm (no Saturdays)

Customer Support & IT Advisor

Customer Support Advisor

Customer Service Advisor

People Advisor

Customer Service Telephone Advisor - Manchester

Data and Insights Administrator

Bartender - Full Time - Dakota Manchester Airport

L'Oréal Luxe Multi-Brand Beauty Advisor, Selfridges Exchange Manchester (30 Hours)

Service Advisor - 6 Month FTC

I want to receive the latest job alerts for benefits advisor in rochdale

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