As deputy security manager you will support the daily security operations at Grain LNG. Working Monday to Friday 50 hours a week.
- Support the security manager in the delivery of the 24/7 security operations at National Grid Grain LNG.
- Assist in managing, utilising and operating all the security related systems required on the contract.
- Provide operational guidance to security officers, ensuring that all the contracts security needs and responsibilities are met to the highest standards.
- Liaise with and support all services on the contract with the aim of exceeding client expectations.
- Responding, supporting and maintaining the highest standard of security and innovation on the contract.
Supporting the security teams and the Supervisors with their individual and team development.
Main Duties
- Take personal responsibility in your actions in relation to the client, colleagues and company reputation.
- Engaging staff throughout the 21-day shift pattern to ensure the highest standards of welfare and service.
- To be fully conversant with the layout of the contract and fully aware of the current threats and challenges faced by the client, train and advise and update the security officers.
- Take operational ownership of the rota, holidays and sickness tracking
- To respond to all aspects of the contracts emergency response i.e. Fire and emergency alarm system and where necessary act as the command and control for the incident.
- Drive and deliver training linked to operational needs.
- Be fully conversant with the contracts Assignment Instructions, emergency evacuation and major incident response procedures and ensure that the security officers and teams are kept updated.
- Update and maintain the Assignment Instructions and develop emergency evacuation and major incident response procedures.
- Where possible patrol and support the security team using your own initiative and in response to the day-to-day running of the contract.
- Be a visible and trusted leader and manager.
- Support in the recruitment, induction and development of staff to the highest standards.
- To maintain all written records and reporting in a correct and timely fashion.
- To deliver and maintain training and individual records of all Security Officers.
- Report as necessary any Health and Safety issues or other incidents that are deemed necessary following the correct escalation procedure.
Keep up to date with and comply with legislation relevant to the role.
Training & Development
- Ensure all team members are up to date with mandatory training.
- Update the Training Matrix spreadsheet monthly.
- Encourage Supervisors to update their team's training records.
- Encourage all officer to update and complete their training needs
- Deliver training linked to operational needs.
- Maintain individual training records for all Security Officers.
- Support Supervisors and Officers with personal development plans.
- Drive and promote continuous learning and growth.
- Drive teamwork and best practice
Operational Support
- Support the Security Manager in 24/7 operations.
- Provide operational guidance to Supervisors and Officers.
- Patrol and support the team as needed.
- Respond to emergency alarms and incidents.
- Act as command and control during incidents when required.
- Maintain up-to-date Assignment Instructions and emergency procedures.
- Stand in for the Accounts Manager when required.
Leadership & Management
- Engage with staff across the 21-day shift pattern.
- Be a visible and trusted leader.
- Support recruitment, induction, and development of staff.
- Lead by example and motivate the team.
- Coach, counsel, and advise staff during duties.
- Promote the “One Team” ethos.
Communication & Reporting
- Liaise with all services on the contract to exceed client expectations.
- Maintain accurate and timely written records and reports.
- Report any health and safety issues or incidents.
- Escalate failures or issues to the Security Account Manager or Operations Manager.
- Implement client threat escalation procedures when necessary.
- Ensure confidentiality and report any breaches.
Systems & Compliance
- Operate and manage all contract-related security systems.
- Ensure compliance with Mitie's information security procedures.
- Report actual or suspected security incidents.
- Use PPE and equipment correctly and report deficiencies.
- Stay up to date with relevant legislation and company policies.
Security Guarding or Door Supervisor
CCTV
Able to get SC Clearance
