Sales advisor Work, Jobs in Rochester (with Salaries)

Sales Advisor
Canoports UK Trading as Lurano Outdoor Living —Rochester
- £25,000 - £28,000 a year
- Full-time
- Bilingual
- CRM software
- Customer service
- Free parking
- Store discount
Quick apply
3d
Sales Adviser
STARK Group —Gillingham
- Full-time
Mortgage Advisor
The Mortgage Experts —Gravesend
- £60,000 - £100,000 a year
- Remote
MOTORSPORT CUSTOMER ADVISER
R T QUAIFE ENGINEERING LTD —Sevenoaks
- From £585 a week
- Full-time
- Sales
- Customer service
- ERP systems
- Free parking
Quick apply
7h
Retail Sales Advisor - Chelmsford
Oak Furnitureland —Chelmsford
- £41,000 - £44,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Retail Sales Advisor - Orpington
Oak Furnitureland —Orpington
- £45,000 - £50,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Customer Advisor
Boots —Gillingham
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
18h
Insurance Advisor
Howden Group Holdings —Maidstone
- Full-time
- Hybrid work
- Employee discount
Parts Advisor
ABL 1Touch —Aylesford
- £20,280 a year
- Part-time
- Sales
- Customer service
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
1d
Workshop Controller
Nirro Ltd —Ongar
- £34,000 - £48,000 a year
- Full-time
- Customer service
- In-person
- Cash handling
- Free parking
Quick apply
10d
Customer Sales Advisor
Halfords —Sittingbourne
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
2d
Sales Advisor
Plumbase —Chatham
- £30,500 - £35,000 a year
- Full-time
- Sales
- Plumbing
Quick apply
Part-Time Sales Advisor
Christy UK —Ashford
- £12.71 an hour
- Part-time
- Bilingual
- Merchandising
- English
Quick apply
14d
Sales Advisor
The Dune Group —Ashford
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
7d
Senior Gift Advisor
Between the Lines Ltd —Sevenoaks
- £13.35 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Annual leave
Quick apply
Customer Advisor - TradePoint
B&Q —Whitstable
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
Sales Associate
Kate Spade —Ashford
- Part-time
- English
- Employee discount
Parts Sales Coordinator/Warehouse
LDH Attachments —Rainham
- From £12.71 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Accounting
- Free parking
- Flexible schedule
Quick apply
1d
Customer Service Advisor
South East Water —Snodland
- £25,948.87 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
Customer Services Advisor
Royal Borough of Greenwich —London
- £30,288 - £39,276 a year
- Full-time
- Customer service
- Communication skills
- School
6d

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Sales Advisor

Canoports UK Trading as Lurano Outdoor Living
Rochester

Quick apply

Job details

Permanent | Full-time
£25,000 - £28,000 a year
3 days ago

Benefits

Free parking
Casual dress
Store discount
Company pension
Employee discount
Life insurance
On-site parking

Qualifications

Bilingual
CRM software
Customer service
Business processes
English
Administrative experience
Data entry
Organisational skills
Direct sales
Phone etiquette
Google Ads
Communication skills

Full job description

About the role:

This role ensures effective sales service to new and existing customers. The Sales Advisor takes leads, generates sales, processes customer orders, and manages each project through to completion. Through the after-sales process, they create excellent customer experiences for luxury outdoor living solutions.

In addition to managing customer enquiries and sales opportunities, the role will support business development initiatives aimed at generating new opportunities, increasing brand awareness, and helping drive business growth. This may include supporting marketing campaigns, identify partnership opportunities, and proactively engaging with potential customers and commercial contacts.

This role is critical to the continued growth and success of Lurano.

Key Responsibilities

Responding to customers’ enquiries through a variety of lead generation processes including social platforms, Google ads and referrals.
Engaging with customers to ascertain their requirements, offering technical product advice on best value to ensure that their needs are met in line with sales order process. Converting enquiries into Sales orders.
Quoting and taking Sales orders and working closely with the customer to clarify scope and requirements for production and delivery.
Working closely with the Production and Project delivery teams to ensure production plans are coordinated to meet project timescales.
Liaising with the Logistics team to ensure that deliveries are coordinated and planned within our guidelines and customer requirements.
Investigating any customer concerns and complaints, problem solving to resolve issues, and identifying opportunities for continuous improvement. Following the customer complaints process for learning, escalating to the Brand Director when appropriate.
Updating the CRM in accordance with company policies and procedures including logging each matter and any further action required.
Working closely with the marketing team to support campaigns and business development
Ensuring processes are followed to gather customer feedback, and aftercare support.
Support in problem solving any project issues, under the guidance of the Brand Director.

Key Competencies

Administrative Business Processes - Demonstrates understanding and follows organisational business processes and procedures

Commercial Awareness - Has an understanding of the commercial value of company activities, services, products and growth, seeing customers at the forefront of our business

Communication - Ensures effective and appropriate communication with all stakeholders to meet needs

Customer Service - Anticipates and understand customer needs, and supports customer and third-party relationships

Financial Transactions - Undertakes financial transactions with customers in line with procedures

Information Technology - Effectively uses IT systems to access record and utilities information

Legislation and Compliance - Ensures compliance with statutory requirements and best practice to ensure safe and sustainable operations in line with industry standards

Organisational Skills - Able to plan, organise and delivery a variety of tasks in a timely manner, with attention to detail

Problem Solving - Identifies problems and brainstorms possible outcomes to create solutions

Project Delivery - Effectively plans, coordinates, monitors and reviews the successful delivery of projects

Sales - Achieve sales targets through consultative selling, developing strong customer relationships and leveraging deep product knowledge

Team Working - Collaborating effectively with team members and actively contributing to team goals, with mutual trust and respect

Business Development - Demonstrates a proactive approach to identifying opportunities for growth, developing relationships, generating leads, and supporting initiatives that contribute to the overall success of the business.

About us:

The Canoports UK Group, consists of B2B and B2C business streams. Lurano Outdoor Living is our new venture, providing high quality out door living solutions and products direct to consumers through direct sales and our E-Commerce shop.

If you have great communication and sales skills, and are passionate about providing amazing customer experiences, please apply to join our lovely team.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Life insurance
On-site parking
Store discount

Experience:

Direct sales: 1 year (required)
B2C Sales: 1 year (required)
CRM software: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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