Café manager Work, Jobs in Rock, Nbl (with Salaries)

Café Manager
Northumberland Zoo —Morpeth
- £30,717 a year
- Weekend availability
- Customer service
- Cooking
- Team management
- Employee discount
Quick apply
8d
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- Employee discount
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Café Manager

Northumberland Zoo -
Morpeth

Quick apply

Job details

Full-time
£30,717 a year
8 days ago

Benefits

Discounted or free food
Company pension
Employee discount
On-site parking

Qualifications

Food production
Driving Licence
Café experience
Food service team management
Stock ordering
Customer service
Stock checks
Food hygiene
Cooking
Catering
Food safety and hygiene regulations
Team management
Food safety record keeping
Food service experience
Recruiting
Cleaning
Kitchen management
Stocktaking
Delegation
Communication skills
Rota coordination

Full job description

Northumberland Zoo is a major animal attraction and wildlife conservation centre in the northeast of England. With the addition of numerous brand-new exhibits in the past few years, our future is looking bright, including several new species over the coming months and years as part of our master plan. We are a family-run, not-for-profit zoo and we are looking for a like-minded team player to join our team; you must be willing to adopt our Zoo ethos and join our mission in conservation, education & sustainability to inspire positive change.

The Café Manager is a full-time year-round 40hr 5 day a week position; which will include weekend and Bank Holiday working; you must have food preparation and management experience along with exceptional visitor service skills.

This is a hands-on position where the manager will be expected to lead by example and work as part of a small busy team.

Main Duties

Leading the day to day running of our Bear Falls Café; cooking and offering a grab and go lunch and snack menu 7 days a week
Overseeing the satellite food kiosk located inside the Zoo which is open during high season.
Responsibility for training, leading and managing the café team to ensure an exceptional visitor service.
You will organise rotas for your team, manage holiday requests, ensure relevant food hygiene and health and safety training is provided and completed
Ensure that all daily and weekly food safety documentation is completed, accurate and up to date, including the allergen file and daily food safety checklists
Undertaking or overseeing stock inventory checks to ensure that ordering is prompt and accurately reflects our requirements
Managing and delegating the café cleaning schedules

Job Responsibilities

Ensure that all food safety and H&S requirements are strictly followed
Assist with recruitment, and training of the café team, including undertaking performance reviews throughout the year
Delivering excellent customer service to our visitors, adopt a ‘can do’ attitude and have an excellent eye for detail
Embedding consistency – because the small details matter
Facilitate positive relationships between the Zoo and its suppliers/vendors
Make sure that the café is always well presented tidy and organised
Supports the Directors by performing other duties as assigned

Skills and Experience

Full driver's license and access to vehicle required due to rural setting of zoo
Cafe Management: 2 years (required) including experience of food preparation
A food safety qualification would be desirable
Ability to interact with and positively influence others to contribute to organizational effectiveness
Must be people focussed, great with team and customers
Organised proactive and calm under pressure
Comfortable taking ownership and continuously improving under pressure
Capable of working independently with little supervision
Good written and verbal communication skills are essential
Must be hands on and be able to do any task that is needed to be performed

Benefits

£30,717 per annum
40 hrs per week, 5 days out of 7, including Bank Holidays and Weekends
28 days holiday (including BHs) rising by 1 day per year to 33 with service
1 additional day off for your Birthday
Hours: 8.30- 5pm (30 min unpaid lunch)
Nest Pension Scheme (3% employer contributions)
£5 daily food allowance for our Cafe
Employee discount in our giftshop
Complimentary zoo admission tickets

Please note: Candidates must have a driver's license to be able to work at the Zoo as relying on public transport is not appropriate for our location.

Job Type: Full-time

Pay: £30,717.00 per year

Benefits:

Discounted or free food
Employee discount
On-site parking

Application question(s):

Do you have a driving licence and access to a vehicle?

Experience:

Cafe Management: 2 years (required)

Work Location: In person

Quick apply

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