Guest experience leader Work, Jobs in Roehampton, Gtl (with Salaries)

Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Guest Experience Team Leader
The May Fair Hotel —London
- Full-time
- Hotel
- Front desk
- Training & development
- Referral programme
Quick apply
Team Leader
I Love Yochi —London
- £14.00 - £14.50 a week
- Weekend availability
- Supervising experience
- Training & development
- Leadership
- Employee discount
Quick apply
13d
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Writing skills
Quick apply
Room Reservations Team Leader
Maybourne —South West London
- Full-time
- Training & development
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Team Leader
Iceking Restaurants —London
- Up to £14 an hour
- Full-time
- Training & development
- Restaurant
- Employee discount
Team Leader
KFC —London
- Up to £14 an hour
- Full-time
- Restaurant
- Employee assistance programme
- Employee discount
5d
Food & Beverage Assistant
Radisson Red London Twickenham —Twickenham
- Part-time
- Serving
- Bar
- Customer service
- Free parking
- Employee assistance programme
Quick apply
7d
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Word processing
- Writing skills
- English
Quick apply
Host - Part Time
Boom Battle Bar - Wandsworth —London
- £12.75 an hour
- Part-time
- Bar
- Annual leave
- Employee assistance programme
Quick apply
5d
Office Experience Leader
Gensler —London
- Full-time
- Hospitality
- Project management
- Bachelor's degree
Assistant General Manager
Popeyes UK —London
- £31,000 - £35,000 a year
- Full-time
- Sales
- Fast casual restaurant
- Restaurant management
- Employee discount
- Referral programme
Quick apply
12d
Supervisor
Popeyes UK —London
- £13.50 an hour
- Full-time
- Supervising experience
- Quick service & fast food restaurant
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
5d
Guest Experience Supervisor
Guest Experience —London
- Full-time
- English
- Hotel
- Leadership
- Employee discount
- Referral programme
Quick apply
10d
Team Member - Guest Experience Lead
KFC Kingston - Clarence Street —Kingston upon Thames
- Up to £12.21 an hour
- Full-time
- Employee discount
8d
Team Member
I Love Yochi —London
- £14 a week
- Weekend availability
- Serving
- Guest services
- Employee discount
Quick apply
13d
Guest Service Manager
Holiday Inn Express London-Croydon —Croydon
- £28,100 a year
- Full-time
- Hotel
- Supervising experience
- Front desk
- Employee discount
Quick apply
7d
Receptionist - Full Time
Ardan Collective - previously Hotels Properties —London
- From £13.50 an hour
- Weekend availability
- Hotel
- Accounting
- Front desk
- Employee discount
- Referral programme
Quick apply
8h
Supervisor (12 hours/week)
Build-A-Bear Workshop —London
- 12 hour shift
- Team management
- Training & development
Residential Concierge
Battersea Academy for Skills & Employment —London
- £15.25 an hour
- Overtime
- Customer service
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
6d

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Guest Experience & Welcome Manager

Rapport -
London

Apply Now

Job details

Permanent | Full-time
£45,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Guest relations
Team motivation leadership

Full job description

Guest Experience & Welcome Lead

Central London
Salary: £45,000
Full-time | Permanent | 40 hours per week (Monday–Friday with flexibility)

Create moments that matter. Lead with energy. Inspire exceptional experiences.

We’re looking for an experienced people leader to shape and elevate the day-to-day experience within a high-profile corporate environment in Central London. This is a role for someone who loves being present, visible and actively involved—someone who believes the best leaders lead from the front and create environments where teams and guests genuinely feel connected.

You’ll bring energy to every interaction, champion outstanding service and create memorable moments that leave a lasting impression.

The Opportunity

You’ll play a key role in creating an engaging, polished and welcoming environment for employees, visitors and stakeholders. Working alongside your team, you’ll inspire confidence, build capability and ensure every experience feels effortless, personal and considered.

Success in this role means balancing operational excellence with authentic human connection—creating experiences people remember for all the right reasons.

Key responsibilities include:

Leading from the front to create a consistently warm, engaging and elevated experience
Inspiring and developing a high-performing team through coaching and visible leadership
Building meaningful relationships across the business and becoming a trusted presence
Identifying opportunities to evolve service delivery and enhance the overall experience
Creating an environment where people feel welcomed, valued and connected
Embedding a culture of accountability, pride and continuous improvement

About You

You’ll be someone who naturally brings people together and sets standards through action rather than instruction.

You’ll likely have:

Experience leading teams within guest experience, hospitality, workplace, luxury or service-led environments
A passion for creating memorable experiences and meaningful human connection
A collaborative leadership style with strong emotional intelligence
Confidence operating in visible, fast-paced environments
Strong attention to detail and an instinct for anticipating needs
The ability to inspire others and bring positive energy to every day

If you believe exceptional experiences start with exceptional leadership, we’d love to hear from you.

What We Offer

Financial Freedom: Access exclusive discounts on travel and groceries, life assurance, and cash rewards.
️ Future Security: A contributory pension scheme to help you plan ahead.
Health & Wellbeing: Wellness programs, Employee Assistance Programme, and digital GP services.
Career Growth: Ongoing learning and development to help you thrive.
Recognition: Celebrate excellence through our WOW Awards.
Give Back: Enjoy one paid volunteer day each year to support a cause close to your heart.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Apply Now

Refine Your Search

guest experience leader jobs in roehampton, gtl

Guest Experience & Welcome Manager

Guest Experience Team Leader

Team Leader

Executive Engagement & Sales Associate

Room Reservations Team Leader

Team Leader

Team Leader

Food & Beverage Assistant

Team Leader - 21 Soho Square

Host - Part Time

Office Experience Leader

Assistant General Manager

Supervisor

Guest Experience Supervisor

Team Member - Guest Experience Lead

Team Member

Guest Service Manager

Receptionist - Full Time

Supervisor (12 hours/week)

Residential Concierge

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