Supervisor Work, Jobs in Roehampton, Gtl (with Salaries)

Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Word processing
- Writing skills
- English
Quick apply
ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD
INDITEX —London
- Weekend availability
- Team management
- Leadership
- Time management
Quick apply
Free People Assistant Store Manager - Richmond, UK
Free People —Richmond
- Full-time
- Conflict management
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Urban Outfitters Team Leader - White City, London
Urban Outfitters —London
- Part-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Supervisor, Carvela, Oxford Street
Kurt Geiger —London
- Full-time
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Urban Outfitters Assistant Store Manager - White City, London
Urban Outfitters —London
- Full-time
- Team management
- Organisational skills
- Training & development
- Annual leave
- Employee assistance programme
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Anthropologie Team Leader - Richmond, UK
Anthropologie —Richmond upon Thames
- Part-time
- Sales
- Customer service
- Merchandising
- Annual leave
- Employee assistance programme
Anthropologie Assistant Store Manager (8-Month FTC) - Richmond, UK
Anthropologie —Richmond upon Thames
- Full-time
- Merchandising
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Supervisor - Discover - Heathrow Airport
Lagardère Travel Retail (UK & IRE) —Hounslow
- £16.80 an hour
- Weekend availability
- Customer service
- Supervising experience
- Conflict management
- Employee discount
- Life insurance
Quick apply
14d
Airport Transport Supervisor
Exsportise Summer Schools —St. Pancras International Station
- £13.85 an hour
- Experience working with children
- Organisational skills
- Leadership
- Annual leave
Team Leader
Flying Tiger Copenhagen —Putney
- Customer service
- Leadership
- Communication skills
Sales Leader - London
Mood London —London
- £36,000 - £60,000 a year
- Full-time
- In-person
- Training & development
- Leadership
- Employee discount
Quick apply
3d
Shift Manager
Greggs —London
- £15 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Team Leader
Mountain Warehouse —Kingston upon Thames
- £13.77 an hour
- Part-time
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
24hr Supervisor, Steve Madden, Westfield White City
Kurt Geiger —London
- Full-time
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Retail Store Supervisor - Full Time - 35 hours - Westfield White City
NEOM Wellbeing —London
- Weekend availability
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
10d
Store Supervisor
Footasylum —London
- Customer service
- Retail management
Customer Service Assistant Team Leader
Topdeck Travel Ltd —Chiswick
- Full-time
- Hybrid work
- Leadership
- Communication skills
2d
Reception Team Leader
Rapport —London
- £38,000 a year
- Full-time
- Training & development
- Guest services
- Leadership
- Employee assistance programme

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Team Leader - 21 Soho Square

ST James Facilities -
London

Quick apply

Job details

Full-time
£39,250 a year

Qualifications

Customer service call handling
Report writing
Front of house supervision
Guest relations
Inbound customer enquiry call handling
Report generation
Word processing
Writing skills
Facilities management
Process improvement
Internal department liaison
English
Microsoft Office Suite
Performance management
Client services
Organisational skills
Front desk
Employee performance appraisals
Interviewing
Customer interaction
Events management
Training & development
Guest services telephone call handling
Leadership
Team motivation leadership
Rota coordination

Full job description

Overall Purpose

The Team Leader will be permanently based on the reception desk(s) covering the front of house function. In addition, the Team Leader will be responsible for additional reception areas within the client Building.

As Team Leader you represent St James and St James’ clients. You will have ownership and accountability for the reception area and its environment. You will be responsible for managing, leading and developing your team.

Duties and Responsibilities

The below listed task/responsibilities are not exhaustive:

To take full ownership of the reception and all associated areas, including any additional reception areas associated with the Building.
Ensure that the Reception areas are kept in impeccable order at all times, liaising with cleaners, facilities, security and other departments as deemed necessary to the efficient running of the Building.
To collate and deliver accurate reports on all aspects of information as requested from the client and senior management.
Review of existing standards and procedures while implementing new best practices to ensure a seamless delivery of Front of House Services.
Proactively solve problems and recommend changes to make improvements.
Produce, manage and operate the reception rota, checking future planned absences and liaising with management for cover as and when required.
Manage and promote the implementation for any change, upgrade or advancement in software systems.
Leads the team to create positive memorable experiences by exceeding expectations for all.
Development and implementation of the customer experience strategy together with key stakeholders.
Help create, implement and maintain events based on the client’s requirements and St James values.
Be involved, pre plan and execute the organising of events/pop ups and ESG initiatives.
Ensuring that the team function to the professional and consistent standards expected so as to provide a high level of customer focus to meet the business needs.
Ensuring that the team are correctly attired and project a professional image at all times.
Ensuring the maintenance of the visitor electronic pass system and the maintenance of the client facing areas e.g. fault reporting.
Attend and take minutes at management meetings when required.
To be involved in and participate in interviewing potential team members for the building.
Being responsible for the process of meeting and greeting of all guests and visitors to the building and ensure you and your team provide them with exceptional service.
To assist guests and visitors, occupiers and clients with their queries, comments and suggestions in a knowledgeable and professional manner.
To receive/answer calls promptly and efficiently, identifying the callers’ requirements and transferring calls as appropriate.
Manage difficult calls and/or distressed callers’ in a calm and professional manner.
Where appropriate, reporting of accidents or incidents.
Administrative duties including word processing, photocopying, ordering stationary, post, couriers and facilities management tasks as required.
To lead, manage and develop the FOH team.
To conduct annual appraisals and any performance management requirements for the FOH team.
To conduct Return to Work for any team absences.
To identify any training needs and assist in their skills and development of the FOH team.
To maintain good working relationships with colleagues.
Adhering to St James policies and procedures, code of conduct and to be fully conversant with the emergency procedures in relation to Health & Safety issues.
Ensure compliance with all current statutory legislation in respect of health and safety and the environment.
Any other duties as deemed necessary to support the client, customer, colleagues and St James.

Knowledge

Previous experience in managing and leading a team.
Proven working knowledge of customer service experience.
Previous experience is essential in a similar corporate background.
Excellent command of the English language, both verbal and written.
Working knowledge of IT with experience of using Microsoft Office.

Skills

Management skills as well as a collaborative approach
Good interpersonal skills, flexible to work with a range of styles and personalities and according to business demands.
Excellent customer service skills.
Strong efficiency and motivation.
Excellent organisational skills.
Excellent punctuality.
Outgoing and “can do “attitude.
Innovation and creativity.
Tact and diplomacy.
Proactive and helpful.

Quick apply

Refine Your Search

supervisor jobs in roehampton, gtl

Team Leader - 21 Soho Square

ZARA HOME STOCKROOM SUPERVISOR KINGS ROAD

Free People Assistant Store Manager - Richmond, UK

Urban Outfitters Team Leader - White City, London

Supervisor, Carvela, Oxford Street

Urban Outfitters Assistant Store Manager - White City, London

Airport Services Duty Supervisor - London Heathrow

Anthropologie Team Leader - Richmond, UK

Anthropologie Assistant Store Manager (8-Month FTC) - Richmond, UK

Supervisor - Discover - Heathrow Airport

Airport Transport Supervisor

Team Leader

Sales Leader - London

Shift Manager

Team Leader

24hr Supervisor, Steve Madden, Westfield White City

Retail Store Supervisor - Full Time - 35 hours - Westfield White City

Store Supervisor

Customer Service Assistant Team Leader

Reception Team Leader

I want to receive the latest job alerts for supervisor in roehampton, gtl

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