Service desk engineer Work, Jobs in Rogerstone, Nwp (with Salaries)

Service Desk Engineer
Integer IT & Telecom Services Ltd —Cardiff
- From £24,500 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
Quick apply
Service Desk Manager
Technology Transformation Group —Cardiff
- £46,500 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- Leadership
- Free parking
Quick apply
Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Service Desk Team Leader (UK Hybrid)
IVC —Bristol
- £40,000 - £55,000 a year
- Hybrid work
- Azure
- Windows
- AWS
- Employee discount
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
Field Service Technician / Engineer - Bristol
nGeneration —Bristol
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
13d
Graduate Geotechical Engineer
Mott MacDonald —Newport
- Full-time
- Engineering
- Master's degree
- Travel
- Annual leave
IT Support Engineer
F5 —Bristol
- £27,000 - £32,000 a year
- Full-time
- Azure
- Customer service
- Continuous improvement
Quick apply
Geotechnical Engineer
JN Bentley —Newport
- Full-time
- Engineering
- Master's degree
- Travel
- Annual leave
Quick apply
3d
Trainee White Goods Engineer - Bristol
Pacifica —Bristol
- £31,500 - £32,000 a year
- Full-time
- Customer service
- No experience needed
- Electrical experience
- Annual leave
Quick apply
Observability Engineer
Computershare —Bristol
- Full-time
- Remote
- Azure
- Scripting
- IT
- Work from home
Geo Environmental Engineer
Tetra Tech —Cardiff
- Hybrid work
- Engineering
- Travel
Service Operations Coordinator
WPS-UK Ltd —Nailsea
- £32,000 - £42,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Maintenance
- Free parking
- Annual leave
Quick apply
11d
Geo-Environmental Consultant
AECOM —Cardiff
- Full-time
- Hybrid work
- Bachelor's degree
- Travel
- Communication skills
Civil Engineering Technician
Rappor —Bristol
- Full-time
- Annual leave
- Employee assistance programme
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Network and Infrastructure Engineer (Security Focused)
TLT —Bristol
- Full-time
- Hybrid work
- Azure
- Windows
- AWS
Depot Manager
Carrier —Lydney
- £34,500 - £69,500 a year
- Full-time
- Leadership
- Communication skills
11d
Civil Engineer
Rappor —Bristol
- Full-time
- Annual leave
- Employee assistance programme

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service desk engineer jobs near rogerstone, nwp

Service Desk Engineer

Integer IT & Telecom Services Ltd
Cardiff

Quick apply

Job details

Permanent | Full-time
From £24,500 a year

Qualifications

Microsoft Windows Server
Jira
TCP
SCCM
BMC Remedy
Customer service
Software deployment
Windows
Technical support
Microsoft Office
Analysis skills
Computer hardware
DNS
Mac OS
ServiceNow
IT
Linux
TCP/IP
Communication skills
Active Directory
Help desk
VPN

Full job description

Job Overview
We are seeking a skilled and dedicated Service Desk Engineer to join our dynamic IT support team. The ideal candidate will possess a strong technical background and excellent customer service skills, ensuring that all users receive timely and effective support. This role involves troubleshooting a variety of hardware and software issues, providing desktop support, and maintaining effective communication with users to resolve their IT-related problems.

Responsibilities

Provide first-line technical support for hardware and software issues across various operating systems, including Microsoft Windows and macOS.
Troubleshoot and resolve issues related to computer networking, VPNs, firewalls, and TCP/IP configurations.
Assist users with Active Directory management, including user account creation and permissions.
Conduct software troubleshooting for applications within the Microsoft Office suite and other business-critical software.
Maintain documentation of support requests using tools such as BMC Remedy, ServiceNow, or Jira.
Perform desktop support tasks, including installation, configuration, and maintenance of computer hardware.
Monitor system performance and conduct regular analysis to identify potential issues before they escalate.
Collaborate with other IT teams to ensure seamless service delivery and resolution of complex technical problems.
Provide training and guidance to end-users on best practices for IT usage.

Experience

Proven experience in a technical support or help desk role is essential.
Strong understanding of computer networking principles and protocols (TCP, DNS).
Familiarity with Microsoft Windows Server environments and Active Directory management is required.
Experience with SCCM for software deployment is advantageous.
Knowledge of Linux operating systems is a plus.
Excellent communication skills with the ability to convey technical information clearly to non-technical users.
Strong customer service orientation with a commitment to resolving user issues efficiently.
Analytical skills to assess problems effectively and implement appropriate solutions. If you are passionate about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this exciting opportunity as a Service Desk Engineer.

Job Types: Full-time, Permanent

Pay: From £24,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

service desk engineer jobs in rogerstone, nwp

Service Desk Engineer

Service Desk Manager

Field Service Technician / Engineer - Cardiff

Service Desk Team Leader (UK Hybrid)

IT Service Desk Engineer

Field Service Technician / Engineer - Bristol

Help Desk Technician L1/L2

Graduate Geotechical Engineer

IT Support Engineer

Geotechnical Engineer

Trainee White Goods Engineer - Bristol

Observability Engineer

Geo Environmental Engineer

Service Operations Coordinator

Geo-Environmental Consultant

Civil Engineering Technician

Vacancy 2: Support Technician

Network and Infrastructure Engineer (Security Focused)

Depot Manager

Civil Engineer

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