Control room Work, Jobs in Roker, Twr (with Salaries)

Alarm Call Handler
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Alarm Call Handler (Part-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING
Bershka —Newcastle upon Tyne
- Temporary
- Customer service
- Annual leave
- Employee discount
Alarm Call Handler (Part-Time AM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Part-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Stock Associate, Dalton Park
Crocs —Seaham
- From £13 an hour
- Weekend availability
- In-person
- Leadership
- Communication skills
- Flexible schedule
Quick apply
Sales Associate, Dalton Park
Crocs —Seaham
- From £13 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
- Flexible schedule
Quick apply
Alarm Call Handler (Full-Time PM)
Verisure Services (UK) Limited —Newcastle upon Tyne
- £25,500 - £26,500 a year
- Full-time
- Data entry
- Communication skills
- Annual leave
- Employee discount
Quick apply
Cleaner / housekeeper
The Grotto —South Shields
- From £12.71 an hour
- Weekend availability
- Hospitality
- Bar
- Hotel
- Free parking
Quick apply
CCTV Control Room Officer 40hrs - Metrocentre, Gateshead
Savills Management Resources —Gateshead
- £29,119 a year
- Full-time
- Customer service
- Writing skills
- English
- Free parking
2d
Security Officer
ABM UK —Washington
- £12.90 an hour
- Full-time
- Annual leave
- Employee discount
Quick apply
Casual Control Centre Operator
Darlington Borough Council —Durham
- £14.12 an hour
- Seasonal
- Presentation skills
- Annual leave
- Employee discount
12d
Business Support Assistant - Family Hubs
Gateshead Council —Gateshead
- £21,749 - £28,142 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Databases
- Organisational skills
- Annual leave
- Employee discount
Facilities Coordinator
ISS Facility Services —Durham
- Customer service
- Organisational skills
- Communication skills
Quick apply
11d
Store Team Lead, Dalton Park
Crocs —Seaham
- From £14 an hour
- Weekend availability
- Customer service
- In-person
- Communication skills
- Flexible schedule
Quick apply
Cleaner
BIC plc —Whitley Bay
- £13.45 an hour
- Part-time
- Organisational skills
- Cleaning
- In-person
Quick apply
Warehouse Operative
FlooringSuperstore.com —Durham
- £12.71 an hour
- Full-time
- Microsoft Word
- Heavy lifting
- Computer literacy
- Free parking
- Employee discount
Quick apply
1d
Out of Hours Customer Support
Thirteen —Middlesbrough
- £14,960.54 - £27,677.00 a year
- Weekend availability
- Continuous improvement
- Communication skills
- Annual leave
3d
G7 Project Delivery Roles
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £56,375 - £69,105 a year
- Part-time
- Presentation skills
- Budgeting
- Annual leave
- Sick pay
9d
Experienced Dental Nurse/Manager
Grout. Dental and Medical Spa —Jarrow
- £15 - £17 an hour
- Part-time
- Inventory control
- In-person
- Free parking
- Employee discount
Quick apply
10d
Shift Team Leader
Veolia Biopower One UK Limited —Chilton
- £61,014.11 a year
- 12 hour shift
- Employee discount
Quick apply

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Alarm Call Handler

Verisure Services (UK) Limited -
Newcastle upon Tyne

Quick apply

Job details

Full-time
£25,500 - £26,500 a year

Benefits

Cycle to work scheme
On-site gym
Annual leave
Canteen
Discounted gym membership
Private medical insurance
Employee discount
Referral programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Incident identification
Data entry
SIA
Outbound calling
Communication skills

Full job description

Alarm Call Handler (Permanent, Full-Time)

Location: Quorum Business Park, Newcastle (NE12 8BU)
Hours: 37.5 hours per week | Rota based day shifts (5 days out of 7)
Salary: £25,500 starting salary, rising to £26,500 with progression
Bonus: Up to £1,200 performance & attendance bonus

Shifts: Choice of AM shift or PM shift

Start Date: 26th May (please note, training will be full time, Monday to Friday for 4 weeks to start)

Be the first response when it matters most.

At Verisure, our Alarm Call Handlers are at the heart of our 24/7 monitoring operation. When a customer’s alarm is triggered, you are the calm, decisive voice that takes control, assessing the situation, protecting people and property, and coordinating the right response.

Based at our Newcastle Centre of Excellence, you’ll work as part of a highly trained Alarm Receiving Centre team, supporting customers across the UK every day of the year.

This is a permanent, full time.

What you’ll be doing

Responding quickly and accurately to alarm activations
Monitoring alarm signals, reviewing images and assessing incidents
Contacting emergency services (police, ambulance, fire brigade) when required
Making fast, confident decisions while following strict security protocols
Handling inbound customer calls and providing reassurance during incidents
Making outbound calls to keep customers informed
Preventing false alarms by advising customers on system use
Identifying potential technical issues and escalating where needed

What we’re looking for

You don’t need security experience as we provide full training. What matters most is how you handle people and pressure.

Experience delivering excellent customer service
Clear, confident communication skills
Calm and patient approach, even in high-pressure situations
Strong problem-solving and decision-making ability
Ability to multitask while maintaining accuracy and quality
Comfortable following processes and protocols precisely
Good IT skills and accurate data entry
A team-focused attitude and willingness to support others

We welcome applicants from backgrounds such as retail, hospitality, call centres, emergency services, NHS 111, or control room environments.

What you’ll get in return

29 days’ annual leave including bank holidays (rising to 31 days with service)
Your birthday off
Performance & attendance bonus
Private healthcare options (BUPA & MediCash)
PerkBox rewards, discounts and freebies
Discounted gym and health club memberships
Onsite coffee shop and canteen
Employee referral bonuses
Discounted Verisure alarm systems
Cycle to Work Scheme
Ongoing training, development and internal career opportunities

About Verisure

Verisure is the leading European provider of professionally monitored security systems, protecting over 5.1 million families and businesses across 17 countries. With over 35 years of experience, we’re known for innovation, customer focus, and industry-leading response services.

Diversity & Inclusion

Verisure is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone can succeed. If you need any adjustments during the recruitment process, please let us know.

Important information

All successful candidates will be required to:

Complete a DBS check (provided by Verisure)
Obtain an SIA Licence (UK) and Private Security Authority Licence (IE) - fully supported and funded by Verisure

Ready to start a career where every shift makes a difference?
Apply today and we’ll be in touch.

Be you. Be more. Be Verisure.

Quick apply

Refine Your Search

control room jobs in roker, twr

Alarm Call Handler

Alarm Call Handler (Part-Time PM)

BERSHKA NEWCASTLE SALES ASSISTANTS-NEW STORE OPENING

Alarm Call Handler (Part-Time AM)

Stock Associate, Dalton Park

Sales Associate, Dalton Park

Alarm Call Handler (Full-Time PM)

Cleaner / housekeeper

CCTV Control Room Officer 40hrs - Metrocentre, Gateshead

Security Officer

Casual Control Centre Operator

Business Support Assistant - Family Hubs

Facilities Coordinator

Store Team Lead, Dalton Park

Cleaner

Warehouse Operative

Out of Hours Customer Support

G7 Project Delivery Roles

Experienced Dental Nurse/Manager

Shift Team Leader

I want to receive the latest job alerts for control room in roker, twr

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