Front office manager Work, Jobs in Roker, Twr (with Salaries)

General Manager
Adham Hotels Ltd —South Shields
- £32,000 - £34,995 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
8d
Front Office Manager
Delta Hotels by Marriott Newcastle —Newcastle upon Tyne
- Full-time
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
13d
Guest Services Manager
Front Office - HBH Newcastle —Newcastle upon Tyne
- £30,160 a year
- 12 hour shift
- Hospitality
- Management
- English
Quick apply
Supervisor
Milligans Bakery —Wallsend
- £12.81 an hour
- Part-time
- Management
- In-person
- Leadership
Quick apply
Restaurant Shift / Floor Manager
Washington —Washington
- £13.37 an hour
- Full-time
- Quick service & fast food restaurant
- Restaurant experience
Quick apply
Team Leader
Dine Contract Catering —Stockton-On-Tees
- £13.50 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
Part Time Concierge
Bespoke Hotels —Newcastle upon Tyne
- Part-time
- Hospitality
- Hotel
Quick apply

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Hotel General Manager
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front office manager jobs near roker, twr

General Manager

Adham Hotels Ltd
South Shields

Quick apply

Job details

Permanent | Full-time
£32,000 - £34,995 a year
8 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

Sales
Customer service
Microsoft Office
Analysis skills
Team management
Organisational skills
Financial management
Leadership
Communication skills
Hotel experience
Time management

Full job description

The General Manager is responsible for overseeing all aspects of a hotel's operations to ensure excellent guest experiences, profitability, and efficient management.

Job Title

General Manager – Hotel

Job Summary

The General Manager is responsible for the overall management and performance of the hotel. This includes supervising staff, managing budgets, maintaining high customer service standards, ensuring compliance with regulations, and achieving business objectives.

Key Responsibilities

Oversee daily hotel operations, including front office, housekeeping, food and beverage, maintenance, and security.
Ensure exceptional guest service and promptly resolve customer complaints.
Develop and implement business strategies to increase revenue and occupancy.
Prepare and manage annual budgets, financial reports, and cost-control measures.
Recruit, train, supervise, and evaluate department managers and staff.
Monitor hotel performance and establish operational goals.
Ensure compliance with health, safety, licensing, and legal regulations.
Coordinate sales and marketing activities to attract new business.
Maintain high standards of cleanliness, service quality, and facility maintenance.
Build strong relationships with guests, suppliers, travel agencies, and local businesses.
Analyze market trends and competitor performance to improve competitiveness.
Report financial and operational performance to hotel owners or corporate management.

Required Qualifications

Several years of progressive experience in hotel management, including leadership roles.
Strong knowledge of hotel operations, finance, and customer service.
Excellent leadership, communication, and problem-solving skills.
Proficiency in hotel property management systems (PMS) and Microsoft Office.
Ability to work flexible hours, including weekends and holidays, when required.

Key Skills

Leadership and team management
Financial management and budgeting
Customer service excellence
Strategic planning
Decision-making and problem-solving
Sales and marketing knowledge
Conflict resolution
Time management
Communication and interpersonal skills
Organizational and analytical skills

Performance Indicators (KPIs)

Guest satisfaction scores
Occupancy rate
Revenue and profitability
Employee retention and engagement
Cost control and budget adherence
Online review ratings
Compliance with safety and quality standards

Job Types: Permanent, Full-time

Pay: £32,000.00-£34,995.00 per year

Benefits:

Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

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General Manager