Senior implementation specialist Work, Jobs in Romford, Gtl (with Salaries)

Customer Experience Optimisation Manager
AllClear Travel Insurance —Romford
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Serving
- Marketing
- Project management
- Employee discount
Quick apply
4d
Senior Regulatory Change Implementation Specialist - 2026
Suade —London
- £70,000 - £90,000 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior Card Operations Specialist
PaymentGenes —London
- £90,000 a year
- Analysis skills
- Presentation skills
- Communication skills
11d
Senior Specialist, Process Excellence
Insulet Corporation —London
- Full-time
- System design
- English
- Bachelor's degree
5d
Senior Specialist - Package Implementation
LTM —London
- Full-time
- Internship
- Banking
Quick apply
Implementation Specialist
Karbon —London
- Remote
- Project management
- Accounting
- Communication skills
- Annual leave
- Work from home
Quick apply
Senior AI Adoption Specialist
London & Partners —London
- £60,000 - £62,000 a year
- Full-time
- Hybrid work
- Management
- APIs
- IT
- Annual leave
Quick apply
8d
Associate, Governance & Oversight Specialist
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- IT
Senior Operations Specialist, AI Enablement
Bumble Inc. —London
- £50,000 - £65,000 a year
- Call to connect
- Hybrid work
- Data analysis skills
- Analysis skills
- Machine learning
- Annual leave
Quick apply
Senior Project Manager
Secret Intelligence Service —London
- From £72,793 a year
- Hybrid work
- PMP
- Travel
- IT
- Annual leave
- Work from home
5d
Global Benefits Senior Specialist
Boston Consulting Group —London
- Full-time
- Microsoft Excel
- Analysis skills
HR Manager
AllClear Travel Insurance —Romford
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
2d
Senior Operations Change Consultant
G MASS —London
- Hybrid work
- Financial services
Quick apply
SENIOR PEOPLE OPERATIONS COORDINATOR - UK
Dr Martens —London
- Full-time
- Hybrid work
- Continuous improvement
- Human resources
- Organisational skills
- Annual leave
3d
Regulatory Reporting Implementation Specialist - 2026
Suade —London
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Bachelor's degree
- Annual leave
- Work from home
Quick apply
11d
Senior Specialist, Workday Finance
Kyriba —London
- £67,900 - £85,900 a year
- Full-time
Head of Quality
Calm Futures —Witham
- £60,000 - £70,000 a year
- Full-time
- Bachelor's degree
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
SEO Specialist
Premier Laser and Skin —Knightsbridge
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Maths
- JavaScript
- Work from home
- Employee discount
Quick apply
5d
Nexum - Software Implementation & Deployment Specialist
Banyan Software —Croydon
- Remote
- Computer Science
- Windows
- SQL
Quick apply
Information Security Governance, Risk, and Compliance (GRC) Specialist
Janus Henderson —London
- Hybrid work
- DevOps
- Windows
- Bachelor's degree

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senior implementation specialist jobs near romford, gtl

Customer Experience Optimisation Manager

AllClear Travel Insurance -
Romford

Quick apply

Job details

Full-time
£50,000 - £60,000 a year
4 days ago

Benefits

Company pension
Employee discount

Qualifications

Serving
Marketing
Tableau
Project management
Product management
Conversion optimisation
Scalability
Financial services
AI
Business
Google Analytics
Communication skills

Full job description

Description

Are you passionate about elevating customer experience and have a strong drive for innovation? The InsurEvo Group is seeking an experienced Customer Experience Optimisation Manager to own and lead customer experience (CX) initiatives and optimise the customer journeys delivering measurable commercial outcomes across our brands, including AllClear, InsureandGo, and JustCover.

Key Responsibilities

End-to-End Conversion Journey Optimisation: Own and optimise the end-to-end digital customer journey with direct accountability for conversion rate, revenue, and customer experience. Setting the vision and roadmap for continuous performance increase across all brands
Experimentation & CRO Strategy: Deliver a data-driven experimentation roadmap focused on increasing conversion, annual upsell, customer retention, and ancillary product performance across brands and markets
Data & Insight-Led Decision Making: Use analytics platforms, customer insights, user testing, session recordings tools, and performance data to identify key areas for improvement, generate actionable recommendations, with a focus on the changes most likely to improve the commercial metrics
Technical & Testing Implementation: Partner with software development, UX, pricing teams and customer operations to manage A/B testing, experimentation, tracking improvements, and scalable optimisation capabilities across digital platforms so that winning ideas reach production faster
Cross-Functional Collaboration: Work closely with teams in the UK and Gibraltar to deliver CX projects and a roadmap driven by data, personalisation, and experimentation
Performance Monitoring: Define and own CX indicators, report findings, and present prioritised recommendations to senior leadership team
Innovation & Continuous Improvement: Champion a culture of experimentation, continuous optimisation, and customer-centric innovation, leveraging emerging technologies, AI, and evolving digital trends to improve performance and scalability

Skills, Knowledge and Expertise

CX/CRO Experience: Demonstrated success in conversion rate optimisation (CRO), customer experience, or product management, ideally within insurance or financial services
Educational Background: A degree in Marketing, Business Administration, Product Management or related field is desirable but not essential. Relevant experience and a proven track record and equally valued
Analytical Proficiency: Skilled in tools like Google Analytics, Data Studio, Tableau, AB Tasty, VWO, Optimizely, or similar platforms with a knack for translating data into actionable insights
Tech & Design Insight: Strong understanding of front-end implementation, tagging, experimentation architecture, UX/UI principles, and personalisation capabilities
Project Management: Strong project management skills, adept at handling multiple CX initiatives in a dynamic environment
Collaborative Communicator: Excellent communication skills with the ability to interface across teams and levels, and articulate the rationale behind CX strategies
Experience with server-side testing and personalisation (Desirable)
Experience in fast-paced travel, insurance, or digital-first environments (Desirable)
Familiarity with AI and AI-driven optimisation and customer experience technologies (Desirable)

Benefits

We know our people are our greatest strength, so we make sure they feel valued and supported, and this is how:

Competitive salary of up to £60,000 per annum
Company-paid health cash plan
Company pension scheme
Holiday buy scheme
Staff discounts on travel insurance
Ongoing training and development
Clear career progression opportunities — we love promoting from within
A supportive, collaborative team culture where your voice matters

About AllClear Travel Insurance

At AllClear, we believe everyone deserves the freedom to explore the world—no matter their age, destination, or medical history. Since 2000, we’ve helped over 3.5 million people get the travel insurance they need to go further, worry-free. Whether it's a once-in-a-lifetime adventure or a quick city break, we’ve got it covered.

We’re proud to be one of the UK’s leading travel insurance specialists, with top-rated policies (hello, 5-star Defaqto and Which? Recommended) and a 4.9-star Trustpilot rating that speaks for itself.

But here’s the bit you really want to know…

We’re not your average insurance company. With five offices, 500+ amazing team members, and plenty of big ideas, we’re growing fast—and we want you to grow with us.

AllClear has been recognised as one of the top 10 insurance companies to work for, and it shows in how we treat our people. We offer:

Award-winning culture – Personal Lines Broker of the Year, Broker Innovation Awards, and more

Flexible working options – Because life happens

Competitive pay and benefits – Because you're worth it

Career development – We invest in your future

Inclusive, supportive teams – You’ll never go it alone

1-Star Best Companies Accreditation (2024) – Yep, we’re officially a great place to work

If you’re passionate, proactive, and ready to work somewhere that values what you bring to the table, then you’ll fit right in. We're big on integrity, innovation, and doing the right thing—for our customers and for each other.

Check out our current roles—we’d love to welcome you to the AllClear family.

Quick apply

Refine Your Search

senior implementation specialist jobs in romford, gtl

Customer Experience Optimisation Manager

Senior Regulatory Change Implementation Specialist - 2026

Senior Card Operations Specialist

Senior Specialist, Process Excellence

Senior Specialist - Package Implementation

Implementation Specialist

Senior AI Adoption Specialist

Associate, Governance & Oversight Specialist

Senior Operations Specialist, AI Enablement

Senior Project Manager

Global Benefits Senior Specialist

HR Manager

Senior Operations Change Consultant

SENIOR PEOPLE OPERATIONS COORDINATOR - UK

Regulatory Reporting Implementation Specialist - 2026

Senior Specialist, Workday Finance

Head of Quality

SEO Specialist

Nexum - Software Implementation & Deployment Specialist

Information Security Governance, Risk, and Compliance (GRC) Specialist

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