customer specialist Work, Jobs in romford rm4 (with Salaries)

Artificial Intelligence Lead (18 month FTC)
Lloyds Banking Group —London
- £78,098 - £109,060 a year
- Full-time
- Hybrid work
- SharePoint
- AI
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
4d
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
2d
Customer Experience Specialist (Part-Time)
Eastlight Community Homes —Braintree
- £38,333 a year
- Part-time
- Annual leave
4d
Customer Support & Order Coordinator | Mon-Fri
BUILDING MATERIALS WHOLESALE LTD —West Thurrock
- Up to £30,030 a year
- Full-time
- In-person
- Communication skills
- Free parking
Quick apply
Library Assistant
Mid and South Essex NHS Foundation Trust —Chelmsford
- £25,760 a year
- Full-time
- Customer service
- Organisational skills
1d
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
Quick apply
10d
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Customer Resolutions Advisor
Foxtons —Watford
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
10d
People Services Specialist
Arcus FM —Upminster
- £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
8d
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
10d
Sales Assistant - UNIQLO White City
Fast Retailing —London
- £14.80 an hour
- Part-time
- Customer service
- Employee discount
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
11d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
2d
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Rehbilitation Specialist
Nuffield Health —Romford
- Up to £28,830 a year
- Part-time
- English
- Bachelor's degree
- Rehabilitation centre
- Employee discount
- Gym membership
Retail Operations Assistant
Hallmark Cards —Chigwell
- £12.71 an hour
- Part-time
- In-person
- Free parking
- Store discount
Quick apply
Customer Operations Specialist
Storman Software LTD —London
- Customer service
- Computer skills
Quick apply
4d
Switchboard Operator
King's College Hospital NHS Foundation Trust —London
- £31,554 - £33,270 a year
- Overtime
- Computer skills
1d

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customer specialist jobs near romford rm4

Artificial Intelligence Lead (18 month FTC)

Lloyds Banking Group -
London

Apply Now

Job details

Full-time
£78,098 - £109,060 a year

Benefits

Company pension

Qualifications

SharePoint
AI

Full job description

End Date

Sunday 07 June 2026

Salary Range

£0 - £0

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Job Share

Job Description Summary

Job Description

JOB TITLE: Artificial Intelligence Lead (18 month FTC)

SALARY: £78,098 - £109,060 (dependant on location)

LOCATION(S): London, Birmingham, Bristol, Edinburgh, Halifax, Leeds

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites

About this opportunity

We’re looking for a specialist AI Lead to drive the transformation of Group Corporate Affairs (GCA), embedding AI, agents, and automation to reimagine how we work.

You will cut through complexity to make AI accessible and actionable for a communications function. You will set a clear vision for how AI transforms Corporate Affairs and use strong storytelling and strategic leadership to bring the function with you and accelerate important change.

You will bring hands-on experience across the Microsoft ecosystem, particularly Power Apps and Copilot Studio, and a strong track record of delivering AI-enabled automation. You will turn complex technical capability into practical, scalable solutions using low-code tools, while influencing more advanced, enterprise-level AI development with central teams.

Key Responsibilities:

Set and lead the AI strategy for GCA, defining how AI, agents, and automation transform workflows, capability, and impact.
Design and deliver practical AI solutions, working with Platform, Digital, BMX, and CDAO to implement tools that drive measurable value.
Lead and manage 1x direct report (AI Manager) as well as guiding 15-20 curious and proactive self-starters to drive momentum across GCA.
Drive adoption and embed AI into ways of working, removing barriers and ensuring teams can confidently use new capabilities day to day.
Lead education and upskilling, building AI literacy across Corporate Affairs through structured programmes and practical use cases.
Translate complex technology into clear, actionable guidance, making AI accessible and relevant for a communications function.
Align stakeholders and lead change, bringing senior leaders and teams with you through clear storytelling, engagement, and delivery.
Continuously improve and optimise, using data and insight to track impact, refine approaches, and scale what works.
Bring external perspective, ensuring GCA remains at the forefront of AI adoption and thought leadership.

What Success Looks Like

A clear, actionable AI strategy aligned to business priorities and regularly reviewed.
Deployment of new AI agents delivering measurable improvements in process efficiency or content quality.
Clear collaboration and hand-offs with Digital, BMX, and other teams, with defined ownership boundaries.
Measurable improvements in efficiency, workflow automation, and adoption.
High and sustained levels of adoption, with clear metrics demonstrating usage and impact.
Strong AI capability across Corporate Affairs, with AI embedded in day-to-day operations.
Demonstrable improvement in AI literacy and confidence through structured upskilling programmes.
Strong stakeholder alignment, with AI initiatives clearly linked to business priorities.
GCA recognised as a leader in responsible, innovative AI adoption and transformation.

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

Skills & Experience

Proven experience driving technology adoption and change in a complex, matrixed environment.
Deep understanding of AI technologies and agent/automation solutions (e.g. chatbots, predictive analytics, SharePoint, Power Apps, agentic AI) and their practical application in communications or corporate functions.
Strong background in designing and delivering tailored education or upskilling programmes for communications.
Excellent collaboration and influencing skills, with the ability to engage across various organizational tiers.
Analytical approach, comfortable using data to guide decisions and measure impact.
Creative and curious problem solver, able to translate technical concepts into accessible, actionable insights.
Experience in communications, is highly desirable.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a multifaceted benefits package, which includes:

A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 Days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Apply Now

Refine Your Search

customer specialist jobs in romford rm4

Artificial Intelligence Lead (18 month FTC)

Customer Support Coordinator – Available NOW!

Trainee Customer Resolutions Advisor

Customer Support Specialist (UK-Slick)

Customer Experience Specialist (Part-Time)

Customer Support & Order Coordinator | Mon-Fri

Library Assistant

Customer Success Specialist

Customer Operations Specialist

Customer Resolutions Advisor

People Services Specialist

Customer Experience Specialist, SMB

Sales Assistant - UNIQLO White City

Scheduling Team Member / Administrator

Remote Support Desk Operative

Income Collection Officer

Rehbilitation Specialist

Retail Operations Assistant

Customer Operations Specialist

Switchboard Operator

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