technical support occupations Work, Jobs in romsey, ham (with Salaries)

Customer Technical Support
Canary Care Global Limited —Winchester
- Up to £33,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
22h
IT & Document Control Assistant
SB Joinery (UK) Ltd —Stockbridge
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Scripting
- Free parking
- Profit sharing
Quick apply
5h
CSS Service Desk Engineer
Roke Manor Research Limited —Romsey
- Business
CSS Service Desk Engineer
Roke —Romsey
- Full-time
- Business
IT Operations Graduate
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
Technical Support Analyst
FASTENER DISTRIBUTION HOLDINGS LLC. —Fordingbridge
- Full-time
- Computer Science
- Customer service
- Bachelor's degree
Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
7d
Technical Support Engineer
Bistech Group plc —Ferndown
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Employee assistance programme
Quick apply
13d
Help Desk Coordinator - Siemens
Emcor —Eastleigh
- £30,056 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
IT Support Officer
Southampton Primary Care Ltd —Southampton
- £28,275 a year
- Full-time
- Customer service
- Windows
- Computer networking
Quick apply
6d
Field Service Engineer (IP / Networking)
Domo Tactical Communications —Whiteley
- Travel
- Computer networking
Junior ICT Consultant
turn IT on —Totton
- £24,000 - £27,000 a year
- Full-time
- IT
- Communication skills
- School
- Employee assistance programme
Quick apply
1d
1st Line Support Engineer
City of Portsmouth College —Portsmouth
- £25,410.97 - £26,133.56 a year
- Full-time
- Free parking
- Annual leave
Quick apply
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Travel
- Communication skills
First Line Support
Southern Communications Group —Dummer
- £22,568.00 - £26,436.80 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
IT Support Technician
Custom Interconnect Ltd —Andover
- £26,450.92 a year
- Azure
- ERP systems
- Microsoft Office
Quick apply
13d
IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply

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Customer Technical Support

Canary Care Global Limited -
Winchester

Apply Now

Job details

Up to £33,000 a year
22 hours ago

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Communication skills

Full job description

First Line Support Manager - Canary Care

Role: Customer Technical Support
Salary: up to £33,000 and a discretionary bonus
Location: Winchester with a minimum of 3 days working on site

Are you someone who enjoys solving problems, building relationships and delivering exceptional customer service?

Can you confidently investigate technical issues, spot patterns and communicate solutions in a clear and engaging way?

At Canary Care, we’re on a mission to help people live safely and independently for longer. Our innovative smart home monitoring technology supports families and care providers with real time insights, helping them deliver more proactive, person-centred care.

Using discreet, non-intrusive sensors, our technology identifies changes in daily routines and behaviours, enable early interventions, reducing risk, and providing reassurance to those who need it most.

Join us and be part of a team that’s using technology to make a real difference to people lives!

The Role

We’re looking for a customer focused problem solver to join our growing team. Acting as the bridge between our customer and internal teams, you’ll manage enquiries, investigate issues, and provide clear, practical solutions that help customers get the most from our technology.

You’ll spend your time speaking with customers B2B2 and B2C, resolving tickets, analysing trends and feedback, and collaborating closely with Product teams to improve both service and technology. This is not a traditional IT support role, we’re looking for someone who enjoys building relationships, solving problems, and turning complex information into simple customer friendly advice.

If your naturally curious, enjoy helping people, and thrive in a fast paced environment where you can make a genuine impact, we’d love to hear from you!

What We’re Looking For

We’re looking for someone who is customer focused, organised, and naturally curious. You’ll have excellent communication skills, a proactive approach to problem solving, and the confidence to build strong relationships with customers and colleagues alike.

You’ll be able to manage multiple priorities, ask insightful questions to get to the root of an issue, and communicate information clearly, calmly and effectively. Most importantly, you’ll take ownership, be driven to deliver great service, and enjoy working as par of a collaborative and growing team!

Experience in a customer facing role such as customer services, customer support, technical or sales support would be highly beneficial.

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – made up of a business element and demonstrating our three core values, Smart, Fairness and Sustainability.
Skills Development – we want our staff to build up and grow their careers with us. To help with this we offer training to help you achieve your goals.

Giveaways! – we run regular competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time to recharge our batteries. Our staff have 25 days annual leave plus bank holidays to help make this happen.
Wellbeing App – your wellbeing is very important to us, we provide access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – we know taking care of yourself costs. So, we partner with BHSF on a cashback scheme that provides money back on services such as dental, eye care and treatments including MRI scans and diagnostics health consultations. This can also be enhanced to cover your partner and children.
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back - we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, so they don’t have to worry about costs at such a distressing time.
Pension – Saving for retirement is essential; we contribute 4% of your salary when you contribute 5%.

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Apply Now

Refine Your Search

technical support occupations jobs in romsey, ham

Customer Technical Support

IT & Document Control Assistant

CSS Service Desk Engineer

CSS Service Desk Engineer

IT Operations Graduate

Technical Support Analyst

Technical Support Engineer L1

Technical Support Engineer

Help Desk Coordinator - Siemens

1st Line Support Engineer

Customer Service Representative

IT Support Officer

Field Service Engineer (IP / Networking)

Junior ICT Consultant

1st Line Support Engineer

Technical Support Field Specialist

First Line Support

Support Analyst - Application Support

IT Support Technician

IT Support Engineer

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