Service desk engineer Work, Jobs in Romsey (with Salaries)

Modern Desktop Engineer
Roke —Romsey
- Full-time
- Customer service
- SharePoint
- Linux
11d
CSS Field Service Engineer
Roke —Romsey
- Full-time
- Engineering
- Maintenance
CSS Field Service Engineer
Roke Manor Research Limited —Romsey
- Engineering
- Maintenance
Modern Desktop Engineer
Roke Manor Research Limited —Romsey
- Customer service
- Windows
- SharePoint
11d
IT Support Engineer
GHG Solutions Ltd —Southampton
- £26,400 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
19h
Service Desk Engineer
Onecom —Fareham
- £27,000 - £29,000 a year
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
4d
Help Desk Operator
OCS Group —Eastleigh
- Monday to Friday
- Microsoft Powerpoint
Quick apply
3d
IT Support Engineer
Better —Bournemouth
- £30,000 - £35,000 a year
- Full-time
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
9d
3rd Line ServiceDesk Analyst
Vissensa Limited —Lyndhurst
- £38,000 - £45,000 a year
- Full-time
- Analysis skills
- Travel
- Mentoring
- Free parking
- Work from home
Quick apply
3d
Reactive Engineer
Miller's Vanguard —Southampton
- Up to £48,300 a year
- Full-time
- Maintenance
- Electrical experience
- Bakery
- Life insurance
Quick apply
IT Manager
GreatFind Recruitment —Salisbury
- £44,000 - £48,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Helpdesk Operator - Fire & Security
Emcor —Eastleigh
- £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Employee assistance programme
- Referral programme
Quick apply
Technical Sales Executive
OffGrid Pro Ltd —Southampton
- £38,000 - £40,000 a year
- Full-time
- CRM software
- Travel
- In-person
Quick apply
9d
IT Applications Support Analyst
Blake Morgan —Southampton
Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
1d
Geo-Environmental Consultant
Brownfield Solutions —Wickham
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- Writing skills
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Project Engineer
Medhurst —Fareham
- Full-time
- Travel
- Communication skills
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Bournemouth
- £26,000 - £28,000 a year
- Remote
- Maintenance
- Communication skills
Quick apply
Service Coordinator - Office based
P & I Generators —Havant
- £26,000 - £28,000 a year
- Full-time
- CRM software
Quick apply
3d
Technical Facilities Service Assistant
Veolia Energy & Utility Services UK Limited —Portsmouth
- Up to £32,000 a year
- Full-time
- Computer literacy
- Computer skills
- Power tools
- Annual leave
- Employee discount
Quick apply
3d

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service desk engineer jobs near romsey

Modern Desktop Engineer

Roke -
Romsey

Apply Now

Job details

Permanent | Full-time
11 days ago

Qualifications

Desktop support
TCP
Customer service
Software deployment
PaaS
Change management
SharePoint
Technical writing
Linux
Multidisciplinary collaboration
Leadership
Communication skills
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

Great ideas come from different minds. That’s why we bring together engineers, scientists, analysts, and creatives from every background — and give them the trust, tools, and freedom to make a difference. What connects us is the mission: solving meaningful problems and building capability that protects what matters most.

And as the challenges evolve, so do we — working on the technologies that will shape tomorrow, not just today.

Making the extraordinary every day:
Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed services and consultancy, serving customers across the globe. The markets in which Roke operates are broad but they are frequently cross-cutting at engineering and delivery levels; markets include defence, national security, intelligence sectors with diversity at the core of Roke’s strategy.
Preserving a high level of confidence by consistently meeting and exceeding customer expectation in relation to IT services and value creation is paramount, equalled by the need to meet the needs of the business regarding safe and sustainable generation of revenue and profit.
The IT department sits within the Corporate Services directorate and plays an important part in enabling Roke to deliver customer work. The department provides effective, compliant, secure, and resilient technical infrastructures, allowing our people to work effectively wherever they are based.
Job Purpose & Key Responsibilities
A key role in the End User Services (EUS) team, leading in the design, delivery and support of the modern Intune desktop and wider M365 environment. A bridging role between the Platform and EUS teams.

Lead in the ongoing development and support of the managed Intune laptop desktop
Primary 3rd line escalation point for the Service Desk
Software packaging and deployment
Ownership of the ongoing vulnerability compliance to align with CE+ & DCC mandated guidelines
Windows operating system support
Basic Linux support / understanding
iOS and Android phone support
Advanced M365 support and administration
Sharepoint support / understanding
Technical leadership in project teams
Work closely with the Head of IT Service, to develop and improve IT service provision, proposing improvements
Develop and maintain high quality technical documentation for use across the wider team
Research and develop solutions to Incidents and Problems as necessary
Engagement with the Change Management Process
Maintain strong relationships with the IT Platform Team
Strive to deliver an excellent level of service to customers at all times
Keep IT management apprised of any ongoing problems
Travel to other Roke sites as necessary
Always fully comply with Roke’s policies and procedures
Undertake such other reasonable duties, commensurate with the job holder’s experience and qualifications, as may be required for the smooth operation of the business

Education and Qualifications

Experience in line with the role requirements
Microsoft certified in any of the following (or similar) would be an advantage
Microsoft 365 Fundamentals / Administrator (MS-900 / MS-102)
Endpoint administrator associate (MD-102)
Identity and Access Administrator (SC-300)
Azure Administrator (AZ-104)
ITIL V4 Foundation

Knowledge, Skills & Experience
Technical

Microsoft OS installation / deployment / Support
Linux OS Installation / Support
Strong Experience of Intune endpoint management
Strong experience in administration across the M365 stack
Understanding of physical infrastructure AD, TCP/IP, DNS, DHCP, VLAN’s, Wifi
Familiar with the practical use of Powershell
Corporate mobile phone management
Experience of Request, Incident, Problem and Change Management
Experience of cloud PaaS such as Azure and AWS would be an advantage

General

Project participation / task ownership
Excellent communication and networking skills
Ability to produce high quality technical documentation
Strong customer focus
Ability to manage conflicting priorities
Excellent and supportive team player
Able to use a high level of initiative
Flexible and agile approach to high workloads
Strong advocate for the IT Department in the wider business

Why You Should Join Us
We offer a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection & Life, Leisure and Entertainment.
Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies & techniques, which interest them.
We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and support a diverse work-force and those with additional needs.

Security
Due to the nature of this position, we require you to be eligible to achieve SC minimum and potentially DV clearances. As a result, you should have resided in the UK for the last 5 years for SC and 10 years for DV.

The Next Step

Click apply, submitting an up-to-date CV. We look forward to hearing from you.

Take a look around the company https://www.roke.co.uk/

Apply Now

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