Senior service desk Work, Jobs in Ropley, Ham (with Salaries)

Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO —Chineham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Microsoft Office
- AWS
Service Desk Ops Manager
DXC Technology —Farnborough
- Full-time
- Management
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Senior Carer Relations Consultant
Access Care Management Limited —Stockbridge
- £30,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
- Free parking
- Annual leave
Quick apply
1d
Regional Service Manager (South East) - EVOLT Charging Ltd
SWARCO Group —Chineham
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Service Desk Coordinator
Hey Clear Ltd —Fareham
- £27,000 - £29,000 a year
- Full-time
- Customer service
Quick apply
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Azure
- Windows
- SharePoint
- Employee discount
5d
Senior Technical Services Technician
Academy of Contemporary Music —Guildford
- £30,000 - £32,000 a year
- Full-time
- Maintenance
- Administrative experience
- First Aid Certification
Quick apply
4d
Systems Administrator - Platform Migration & Merge Specialist
Hawk-Eye Innovations (HEI) —Basingstoke
- £50,000 - £80,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- SharePoint
- Annual leave
- Employee discount
Operational Support Officer
HM Courts & Tribunal Service —Winchester
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Mission Operations Specialist - UK
Saronic Technologies —Portsmouth
- Full-time
- Military
- Engineering
- Analysis skills
- Annual leave
Marketing Team Leader / Senior Marketing Executive
Novatech Ltd —Portsmouth
- Full-time
- Hybrid work
- Mentoring
- IT
- Leadership
- Free parking
- Employee assistance programme
2d
Operations Director
Mettricks Portswood —Southampton
- Up to £40,000 a year
- Full-time
- Hospitality
- Management
- Supervising experience
Quick apply
Assistant Arboriculturist
Tetra Tech —Southampton
- Nights as needed
- Hybrid work
- AutoCAD
- CAD
- Microsoft Office
Operations Manager
Mettricks Portswood —Southampton
- Up to £37,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
Quick apply
Geo-Environmental Consultant
Omnia Consulting —Waterlooville
- Full-time
- AutoCAD
- Driving
- No degree
- Work from home
- Employee discount
Quick apply
Local IT Lead
Medhurst —Frodsham
- Full-time
- English
- Windows
- Microsoft Office
Graduate Operations Manager
Palmer & Howells —Guildford
- £38,000 a year
- Full-time
- Management
- Culinary experience
- Supervising experience
- Annual leave
- Life insurance
Quick apply
Operations Centre Analyst
Lockheed Martin Corporation —Havant
- Full-time
9d

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Regional Service Manager (South East) - EVOLT Charging Ltd

SWARCO -
Chineham

Quick apply

Job details

Full-time
£40,000 - £50,000 a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Sales
Charging infrastructure
Microsoft Office
Project management
Organisational skills
Contracts
Leadership
Communication skills

Full job description

Company Description

Regional Service Manager (South East England)

Location: South East England (Remote/Hybrid)

Join SWARCO EVOLT Charging

At SWARCO, we are committed to delivering innovative smart mobility solutions that make travel safer, smarter and more sustainable. As part of SWARCO UK & Ireland, EVOLT Charging Ltd is a leading provider of electric vehicle charging infrastructure, delivering reliable installation, maintenance and support services that help accelerate the transition to electric mobility.

Job Description

We're looking for an experienced Regional Service Manager to lead our field service operation across the South East of England. This is a fantastic opportunity for a people-focused operational leader with a strong engineering or technical background to drive service excellence, develop high-performing teams and deliver an outstanding customer experience.

You'll play a key role in supporting the continued growth of our EV charging network, ensuring our customers receive safe, reliable and efficient service while achieving regional operational and commercial objectives.

What You'll Be Doing

As Regional Service Manager, you'll be responsible for leading and developing a team of Senior Service Engineers and Field Service Engineers, ensuring the successful delivery of installation, maintenance and repair services across your region.

Your responsibilities will include:

Leading, coaching and developing the regional field service team, fostering a culture of accountability, collaboration and continuous improvement.
Taking ownership of regional service delivery, operational performance, revenue and margin targets.
Ensuring the safe, reliable and efficient installation, maintenance and repair of EV charging infrastructure.
Building and maintaining strong customer relationships, acting as a key point of contact for service performance, escalations and continuous improvement.
Driving engineer productivity, utilisation, first-time fix rates and overall operational efficiency.
Managing planned preventative maintenance, reactive repairs, commissioning support and fault resolution.
Monitoring regional budgets, operating costs and resource planning.
Supporting engineer training, competency development and ongoing professional growth.
Ensuring engineers are equipped with the tools, vehicles, equipment and spare parts required to deliver excellent service.
Managing escalated customer issues, complaints and urgent service requirements.
Working closely with the Service Desk, Technical Support, Project Delivery and Sales teams to deliver an exceptional customer experience.
Producing and reviewing regional performance reports, including operational KPIs, customer satisfaction, revenue and margin.
Promoting compliance with company policies, health and safety legislation and quality standards.
Identifying opportunities for continuous improvement across service delivery and operational performance.

Why Join SWARCO?

At SWARCO, you'll be joining a global organisation that's helping shape the future of intelligent transport systems and sustainable mobility. We invest in our people and provide opportunities for career development, continuous learning and professional growth.

This is an exciting opportunity to lead a talented regional team, make a real impact on operational performance and customer satisfaction, and contribute to the continued success of one of the UK's leading EV charging service providers.

We offer a supportive and collaborative working environment where innovation, teamwork and continuous improvement are at the heart of everything we do.

Qualifications

What We're Looking For

Essential

Engineering or technical background.
Experience leading field-based engineering or service teams.
Strong people leadership and team development skills.
Experience managing customer relationships and service delivery.
Good understanding of service contracts, maintenance delivery and operational KPIs.
Strong organisational and planning skills with the ability to manage competing priorities.
Excellent communication and stakeholder management skills.
Ability to make sound decisions in a fast-paced operational environment.
Proficiency in Microsoft Office, including Word, Excel and PowerPoint.
Full UK Driving Licence.
Right to live and work in the UK.

Desirable

Leadership or management qualification.
Formal project management training.
Experience within the EV charging, electrical infrastructure, utilities or field service sector.
Experience managing budgets and commercial performance.
Knowledge of EVOLT or SWARCO products and solutions.
Strategic planning capability and strong commercial awareness.

Additional Information

SWARCO is an equal opportunities employer and welcomes applications from all suitably qualified candidates regardless of gender, disability, religion, ethnic origin or background.

Please note: We work exclusively with our approved recruitment partners. We do not accept unsolicited CVs from recruitment agencies, and no agency fees will be paid where terms have not been agreed in advance.

#ITS #LI-EW1

Quick apply

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