Process manager Work, Jobs in Rossendale, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
12d
Estate Agent
The Property Experts —Rossendale
- £8,400 a month
- Remote
- Sales
- Administrative experience
Branch Manager
North West Timber Treatments LTD —Rossendale
- £34,000 - £38,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Free parking
Quick apply
9d
Loyalty & Retention Manager
Crown Paints —Darwen
- Full-time
Quick apply
Senior Product Manager
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
10d
Work Experience programs coordinator
East Lancashire Hospitals NHS Trust —Blackburn
- Full-time
2d
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
5d
Operational Lead
mydentist —Radcliffe
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
13d
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Purchasing Manager
Pursuit Aerospace —Burnley
- Full-time
- Team management
- Organisational skills
- Leadership
Quick apply
Rental Manager
Northgate Vehicle Hire —Rochdale
- £33,000 - £35,000 a year
- Employee discount
Quick apply
5d
Procurement Manager
East Lancashire Hospitals NHS Trust —Blackburn
- £49,387 - £56,515 a year
- Full-time
- Travel
3d
B2B Operations Manager
Fanatics (International) Limited —Manchester
- ERP systems
- Microsoft Office
- Analysis skills
Quick apply
Communications Manager
Outdo —Halifax
- £45,000 - £60,000 a year
- Part-time
- Hybrid work
- Bachelor's degree
- In-person
- Free parking
- Profit sharing
Quick apply
5d
Estate Manager
North Yorkshire Council —Skipton
- £38,220 - £42,839 a year
- Full-time
- School
9d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Letting Agent
The Letting Experts —Rossendale
- £70,000 - £100,000 a year
- Remote
13d
Admin Lead
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £39,959 - £48,117 a year
- Full-time
12d
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership

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process manager jobs near rossendale, lan

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
12 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

process manager jobs in rossendale, lan

Helpdesk Manager

Estate Agent

Branch Manager

Loyalty & Retention Manager

Senior Product Manager

General Manager – Heywood

Work Experience programs coordinator

Customer Service Manager – Maternity Cover

Operational Lead

Technical Desktop Project Manager

Purchasing Manager

Rental Manager

Procurement Manager

B2B Operations Manager

Communications Manager

Estate Manager

Service Delivery Manager

Letting Agent

Admin Lead

Operations Manager - Fleet Services

I want to receive the latest job alerts for process manager in rossendale, lan

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