Service desk engineer Work, Jobs in Rossendale, Lan (with Salaries)

IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
11d
IT Support Engineer
AC Calderas Engineering Ltd —Manchester
- £2,850 - £4,000 a month
- Full-time
- Customer service
- Windows
- Organisational skills
Quick apply
2h
IT Service Desk/Site Engineer
JN Bentley —Skipton
- Full-time
- Customer service
- Windows
- Travel
Quick apply
11d
Data Center Engineer
Datum Datacentres Ltd —Manchester
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Life insurance
- Sick pay
Quick apply
8d
Service Desk Engineer
Shawbrook —Manchester
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Network Engineer (2nd Line)
Fusion Fibre Group —Warrington
- £34,000 - £42,000 a year
- Full-time
- Hybrid work
- Travel
- Computer networking
- Linux
Quick apply
5d
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Azure
- Customer service
- Continuous improvement
- Employee discount
IT Infrastructure Engineer
EG Group —Horwich
- Full-time
- Hybrid work
- Windows
- Scripting
- IT
- Free parking
- Annual leave
Customer Help Desk Advisor
JLA —Sowerby Bridge
- £25,272 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
11d
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
2d
Junior Infrastructure Engineer
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Quick apply
8d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
5d
Service Desk Team Leader
LIMA —Salford
- £45,000 - £50,000 a year
- Computer networking
- Organisational skills
- Leadership
- Employee assistance programme
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
Senior IT Support Specialist / Solutions Engineer
Equasys —Warrington
- £40,000 - £45,000 a year
- Full-time
- Customer service
- Driving
- Travel
- Free parking
- Paid training
Quick apply
Health and Safety Officer
Bury Council —Bury
- £39,152 - £40,777 a year
- Weekend availability
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount
Mobile Maintenance Technician - UCLAN Burnley
Eric Wright Group Limited —Burnley
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Service Desk Team Leader
Capgemini —Manchester
- Hybrid work
- AWS
- Continuous improvement
- Mentoring
6d

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IT Support Engineer (1st Line)

Forbes Solicitors -
Preston

Apply Now

Job details

Full-time
11 days ago

Benefits

Annual leave
Discounted gym membership
Employee discount
Paid volunteer time
Sick pay

Qualifications

Driving Licence
Microsoft Outlook
Windows
VoIP
IT
Communication skills
Help desk

Full job description

IT Support Engineer (1st Line) IT Team
Location: Gordon House
Hours: Full-time, 38.75 hours per week

The Role

Forbes Solicitors are seeking an IT Support Engineer (1st Line) to join our IT team. This role provides an excellent opportunity for someone to develop their technical knowledge and gain exposure to Microsoft 365 administration, endpoint management and wider IT operations within a professional services environment.

Key Responsibilities

Act as the first point of contact for all IT incidents, service requests and technical enquiries, delivering professional support via phone, email, remote assistance and face-to-face interactions.
Diagnose, troubleshoot and resolve first-line issues across Windows 11, Microsoft 365, Outlook, Teams, printers, mobile devices, VoIP systems, audio-visual equipment and business applications, including the Firm’s Case Management System.
Manage incidents and service requests through the IT Service Management system, ensuring timely resolution and effective communication.
Support cybersecurity and compliance activities, including endpoint protection, security monitoring, device compliance and data protection requirements.
Assist with IT projects, new technology deployments, service rollouts, supplier engagement and continuous improvement initiatives to enhance service delivery.
Create and maintain support documentation, knowledge base articles and user guidance, while sharing knowledge across the wider IT team.

About You

We are looking for people that can demonstrate the following:

Essential:

Previous experience within an IT Service Desk, Help Desk or IT Support role.
GCSES grade 9-4, including English and Maths, or equivalent.
Previous experience supporting Microsoft Windows and Microsoft 365.
Displays excellent written and verbal communication skills.
Demonstrates the ability to prioritise tasks, manage time effectively, and coordinate multiple activities simultaneously.
Aligns with the Firm’s values.
Ideally the successful candidate will have a driving licence and access to a vehicle (*If you have a disability that prevents you from driving, please specify so we can assess what reasonable adjustments can be made).

Desirable:

Obtains a relevant IT-related qualification or equivalent practical experience.

The Firm
Forbes Solicitors is a Legal 500 Top Tier and Chambers Leading Firm with offices across the North. We are proud Investors in People UK Employer of the Year: Silver (250+), committed to collaboration, growth, and delivering practical, results-driven legal services.

Benefits

33 days annual leave, including bank holidays, increasing with length of service.
Annual leave purchase scheme (Subject to T&Cs).
Enhanced family friendly policies and pay for Maternity, Paternity and Adoption.
Enhanced sick pay.
Celebration and Volunteer leave.
Ongoing professional development and progression opportunities.
Profit share scheme.
Additional long service awards.
Subsidised tuck shops.
Staff discount on Firm services.
Health care benefits (Health Cash Back Plan and Mental Health Counselling Services).
BUPA (Solicitor positions only, for self, not dependents).
Retail and gym membership discounts.
Recruitment and legal department referrals (Subject to T&Cs).
Annual Events.

Forbes is an equal opportunities and disability-confident employer, accredited by Investors in People and ISO 9001 quality management systems. We are committed to equal opportunities in employment, service provision, and supplier engagement, and strive to maintain a workforce that reflects the local community.

Apply Now

Refine Your Search

service desk engineer jobs in rossendale, lan

IT Support Engineer (1st Line)

IT Support Engineer

IT Service Desk/Site Engineer

Data Center Engineer

Service Desk Engineer

Network Engineer (2nd Line)

1st Line IT Service Desk Engineer

IT Infrastructure Engineer

Customer Help Desk Advisor

EUC Engineer

Service Desk Manager

IT Support Engineer

Junior Infrastructure Engineer

IT Engineer Degree Apprentice

Service Desk Team Leader

Business and Operations Support Engineer - 24/7 cover

Senior IT Support Specialist / Solutions Engineer

Health and Safety Officer

Mobile Maintenance Technician - UCLAN Burnley

2nd Line Service Desk Team Leader

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