Call center Work, Jobs in Rosyth, Fif (with Salaries)

Call Handler – Full Time
Vets Now —Dunfermline
- £13.45 an hour
- Full-time
- Sick pay
Contact Centre Team Leader – Full Time
Vets Now —Dunfermline
- £33,150 a year
- Full-time
- Customer service
- Mentoring
- Leadership
- Annual leave
Receptionist/Switchboard Operator
Ross and Liddell Ltd —Edinburgh
- Full-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
13d
Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)
Dolby Vivisol —Stirling
- £24,880 a year
- Full-time
- Customer service
- Organisational skills
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Inbound Sales Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Sales
- Contracts
- Communication skills
- Employee discount
Customer Services Assistant
Fife College —Glenrothes
- £26,845 - £28,075 a year
- Temporary
- Customer service
- Administrative experience
- Time management
9d
Trolley Collector
ABM —Edinburgh
- £12.71 an hour
- Full-time
- Driving
- Free parking
- Employee assistance programme
Retail Area Collector
Salvation Army Trading Co. Ltd. —Airdrie
- £16,264 a year
- Part-time
- Microsoft Outlook
- Customer service
- Driving
5d
Sales Team Leader
Verisure Services (UK) Limited —Edinburgh
- £24,000 a year
- Full-time
- Sales
- Team management
- Communication skills
- Employee discount
- Referral programme
Quick apply
Sales Assistant
Verisure Services (UK) Limited —Falkirk
- Full-time
- Sales
- Communication skills
Quick apply
Sales Executive
Verisure Services (UK) Limited —Stirling
- Full-time
- Sales
- Driving
- Communication skills
Quick apply

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Contact Centre Team Leader – Full Time
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call center jobs near rosyth, fif

Call Handler – Full Time

Vets Now -
Dunfermline

Apply Now

Job details

Permanent | Full-time
£13.45 an hour

Benefits

Company pension
Sick pay

Full job description

Location

Dunfermline, Scotland

Job Type

Permanent

Salary

26,227.50

About the Job

The Vacancy

Vets Now – Delivering Exceptional Pet Care

At Vets Now, we’re proud to be the UK’s leading provider of emergency veterinary services.

We’re now looking for Call Handlers to join our Contact Centre team in Dunfermline, supporting our IVC daytime clinics.

Looking for a Full-Time Role with Purpose?

If you’re someone who thrives on helping others and can bring empathy, professionalism, and flexibility to a fast-paced environment, this could be the perfect fit.

Role: Call Handler
Location: Dunfermline Contact Centre
Hours: Full-time
Shift Pattern:

Monday to Sunday: 08:00–19:00

Occasional bank holiday work required

We currently have two available start dates for employment, which can be discussed during the interview process.

Monday 17th August

Monday 14th September

We’re looking for individuals who are flexible with their working days and hours—helping us to be there when pet owners need us the most.

Your Role as a Call Handler

As a Call Handler at Vets Now, you’ll be the first point of contact for clients. You’ll play a vital role in delivering the high-quality support and service we’re known for. This is more than just answering calls—it’s about offering reassurance, clarity, and care in sometimes stressful situations.

Key Responsibilities:

Handle incoming and outgoing calls promptly and professionally

Provide accurate information and address client inquiries

Log all call details accurately in our system

Escalate complex queries to the appropriate team

Maintain a high level of empathy and professionalism in every interaction

Follow established call handling protocols

Assist with administrative tasks when required

What You’ll Get in Return

We believe in rewarding our team members not just with a competitive hourly rate, but also with benefits that support wellbeing and work-life balance:

£13.45 per hour

Your birthday off – paid

Health cash plan via Simply Health

Pension contributions: 5% employee / 3% employer

Up to 50% off pet care for your own pets

Death in service cover – two times annual salary

Access to our employee wellbeing programme

Company sick pay and enhanced maternity, paternity, and adoption leave

Be Part of a Team That Cares – Apply Now

If you’re ready to join a purpose-driven company where your role makes a real difference to pets and their owners, we’d love to hear from you.

Apply Now

Refine Your Search

call center jobs in rosyth, fif

Call Handler – Full Time

Contact Centre Team Leader – Full Time

Receptionist/Switchboard Operator

Customer Service Coordinator (Maternity Cover - 14 Month Fixed-term Contract)

L1 Service Desk Team Leader

Inbound Sales Advisor

Customer Services Assistant

Trolley Collector

Retail Area Collector

Sales Team Leader

Sales Assistant

Sales Executive

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