About this role
About BlackRock
BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals.
About Client Experience
Client Services & Solutions is comprised of Outsourced Platform Services and Client Experience Delivery teams (CXD). Our mission within the Client Service and Solutions organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. CXD is responsible for the delivery of all elements of client experience, including onboarding, contracting, and ongoing client servicing, combining client-facing and operational teams across EMEA with primary locations in Edinburgh, London, and Budapest.
Team Overview
The Contracting team partners closely with Relationship Managers, Client Service Officers, Legal and Compliance, Onboarding teams and other internal groups to ensure BlackRock’s contracts balance commercial outcomes with appropriate risk management and fiduciary obligations. We cover a broad range of investment management clients including sovereign wealth funds, central banks, pension funds and insurance companies each of whom may transact in different investment strategies, products, instruments and markets offered by BlackRock.
Responsibilities
Own and drive the contracting process for investment management agreements (IMAs) and all other ancillary legal documentation and contract types – from the initial legal drafting stage, through contract negotiations, to successful execution
Manage and support activities for both new BlackRock clients and change events for existing clients, meeting client expectations at all times.
Support the work of one, or several client types or regional channels, own and deliver the contract lifecycle management of your activities, and find opportunities for process and client experience improvements
Facilitate and coordinate with internal partners across global functions involved in the contracting process, ensuring their comments flow through to the contract with any legal drafting updated accurately, and requisite approvals are acquired
Manage client and stakeholder expectations throughout the negotiation process
Engage with proprietary BlackRock document platforms and case technology, and ensure that the appropriate contracting processes are followed to mitigate risk to BlackRock
Identify potential issues that are disseminated to potentially impacted internal stakeholders for review, discussion, negotiation and resolution
Capture relevant non-standard contractual clauses and support the maintenance and build-out of contractual documentation databases, FAQs and playbooks.
Ensure all completed contractual documentation is properly filed, critical sign offs captured, and circulated to relevant groups to support all downstream functions
Support internal stakeholder and client-facing teams with legal or contractual queries relating to contractual documentation
Proficiencies
1-4 years PQE, OR several years’ working experience in a legal environment or contracts role
Candidate must be able to demonstrate track record of drafting and negotiating sophisticated legal contracts
Ability to perform and deliver high quality legal contracts in a fast-paced environment whilst managing competing internal and client demands
Relevant legal qualifications at higher education level
Investment management industry or other financial services working experience preferred, but not essential
Knowledge of the asset management industry (fund types, client base and strategies, operational set up and products) and applicable law and regulations also preferred
Comfort in working with multiple systems and document management platform types to supervise and handle the contract negotiation lifecycle
Ability to independently handle tasks and workload with some guidance and oversight
Ability to think out of the box, to navigate sophisticated internal processes and functions, and be able to offer practical, contractual solutions of mutually benefit to both the client and Blackrock
Demonstrated ability to balance client needs with internal policies and operational procedures
Ability to be a great teammate and stakeholder is crucial
Strongly proficient in standard software (e.g. Microsoft Office) and interested in new technologies such as AI
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance (opens in new window) on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com (opens in new window). We also encourage you to get to know us on LinkedIn (opens in new window), Instagram (opens in new window), YouTube (opens in new window), X (opens in new window), and TikTok (opens in new window).
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
