Accounts receivable occupations Work, Jobs in Rothley, Nbl (with Salaries)

Debt Recovery Agent
Affordable Waste Management Ltd —Gateshead
- £31,500 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
13d
Administration Assistant
Jellyfish Energy —Newcastle upon Tyne
- Up to £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
3d
Finance Officer
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —Newcastle upon Tyne
- £25,760 - £27,476 a year
- Full-time
- Oracle
- Analysis skills
9d
O2C Analyst - French speaking
Sage —Newcastle upon Tyne
- Hybrid work
- Microsoft Excel
- English
- Communication skills
Collections Advisor
Verisure Services (UK) Limited —Newcastle upon Tyne
- £24,000 - £26,000 a year
- Full-time
- Microsoft Office
- IT
- Employee discount
- Referral programme
Quick apply
Executive, eBilling Operations - EMEA (12-month FTC)
Norton Rose Fulbright —Newcastle upon Tyne
- Microsoft Excel
- Microsoft Outlook
- IT
4d
Head of Billing
Rider Levett Bucknall —Newcastle upon Tyne
- Full-time
- Hybrid work
- Customer service
- Travel
- Gym membership
Quick apply

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Administration Assistant
Form Properties Limited —Alnwick
The Administrative Assistant will provide broad administrative support across the business, with particular responsibility for supplier invoice processing,…
£15 - £17 an hour
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10d
Part-time Transport and Office Administrator
Church and Community Partnership - Tynedale —Hexham
A flexible home-based role coordinating the daily operation of the CCP Community Transport scheme, supporting volunteer drivers and service users, and helping…
£15 an hour
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13d

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accounts receivable occupations jobs near rothley, nbl

Debt Recovery Agent

Affordable Waste Management Ltd
Gateshead

Quick apply

Job details

Full-time
£31,500 a year
13 days ago

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

CRM software
Sales
Customer service
Salesforce
Organisational skills
Communication skills
Negotiation
Time management

Full job description

Job Opportunity: Debt Recovery Agent

Location: Team Valley, Gateshead

Employment Type: Full-Time

Department: Debt Recovery

Debt Recovery Agent

Passionate about reducing churn and driving customer loyalty?

About Us
Affordable Waste Management is a leading B2B waste broker with a simple mission: “We take the worry out of waste.” Established in 2020, we are one of the fastest-growing companies in our sector. We work from a relaxed, friendly, and modern office in the heart of Team Valley, investing in top-tier technology to empower you to perform at your absolute best.

PRIDE – Our Core Values
We look for individuals who embody Professionalism, Reliability, Integrity, Dynamism, and Expertise. For this role, we need a Dynamic problem-solver who can use their Expertise to provide solutions that keep our customers coming back

The Role
As a Debt Recovery Specialist, you are our brand protector. You will be the primary point of contact for customers at risk of leaving, using your negotiation skills and empathy to resolve their issues, showcase our value, and effectively mitigate churn.

Key Responsibilities

Handle inbound and outbound calls, emails, and tickets related to debt recovery.
Offer appropriate solutions to retain customers.
Proactively manage and collect overdue payments.
Meet or exceed debt recovery targets and KPIs on a consistent basis.
Use data and customer feedback to influence save strategies and improve customer experience.
Maintain detailed and accurate records of customer interactions and payment agreements in CRM systems.
Collaborate with other departments (e.g., Billing, Customer Service) to resolve issues impacting customer satisfaction and payment outcomes.
Update relevant information in customer records.
Deliver first class customer service across all interactions.

Required Experience

Proven experience in debt recovery or collections, with a track record of meeting or exceeding targets.
Strong understanding of customer needs and how to balance those with business objectives, particularly when handling sensitive financial conversations.
Demonstrated ability to work towards and exceed performance targets and KPIs.
Proven ability to de-escalate issues and handle difficult conversations calmly and professionally.
Experience using CRM systems (e.g., Salesforce, HubSpot).

Desirable Qualities

Excellent communication and interpersonal skills, empathetic, persuasive, and clear.
Resilient under pressure with a proactive, solution focused mindset.
Highly target driven, with a strong focus on debt recovery goals.
Confident in negotiating and influencing positive payment outcomes.
Good organisational and time management skills.
Flexible and adaptable to change.
A passion for delivering outstanding customer experiences.
Ability to multitask efficiently whilst maintaining a high level of service quality.

What We Offer

Competitive salary and performance-based bonuses.
Uncapped commission linked to retention and debt recovery performance.
Supportive team environment and ongoing training.
Opportunities for growth and advancement within the company.

Start Date: TBC

Job Type: Full-time

Benefits:

Company events
Company pension
Free parking
On-site parking

Job Type: Full-time

Pay: £31,500.00 per year

Benefits:

Company events
Company pension
Free parking
On-site parking

Experience:

Retention: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

accounts receivable occupations jobs in rothley, nbl

Debt Recovery Agent

Administration Assistant

Finance Officer

O2C Analyst - French speaking

Collections Advisor

Executive, eBilling Operations - EMEA (12-month FTC)

Head of Billing

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