Client services manager Work, Jobs in Rowley Regis, Wmd (with Salaries)

Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Client Liaison Manager
Avery Healthcare —Birmingham
- £29,250 a year
- Sales
Quick apply
5d
Project Coordinator
Amob Machinery Limited —Coventry
- £22,500 - £27,000 a year
- Full-time
- Customer service
- Travel
- IT
- Free parking
Quick apply
Aftersales BDM
Renault Truck Commercials —Tipton
- £35,000 - £37,000 a year
- Full-time
- Sales
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
5d
New Business Manager - Fleet Management and Telematics
Northgate Vehicle Hire —Birmingham
- £40,000 a year
- Annual leave
- Employee discount
Quick apply
Office Administrator
Lewis Arborcare Ltd —Bridgnorth
- £28,260 - £32,240 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Project Manager
EBY Design Ltd —Tamworth
- £25,000 - £30,000 a year
- Full-time
- Project management
- Bachelor's degree
- In-person
- Free parking
Quick apply
4d
Business Development Executive
SOUTHERN COMMUNICATIONS LIMITED —Birmingham
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Employee assistance programme
Quick apply
Partnership Manager
Converge Technology Solutions —Stafford
- Full-time
- IT
- Communication skills
Strategic Account Manager
PIB Group Services Ltd. —Birmingham
- Organisational skills
Quick apply
Business Development Manager
Apex Workwear Ltd —Oldbury
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- English
- Free parking
- Employee discount
Quick apply
8d
Field Sales Representative
Flatpay —Birmingham
- £60,000 - £70,000 a month
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Business Development Manager
BDO —Birmingham
- Full-time
- Sales
Internal Account Manager
Bunzl Cleaning & Hygiene Supplies —Birmingham
- From £25,000 a year
- Full-time
- Sales
- Analysis skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
10d
Business Development Manager - Ref: N026
Nationwide Specialist Projects Limited —Kidderminster
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Sales
- Customer service
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Customer Service Advisor
Kingswood Mobility Group —Droitwich
- £24,508 a year
- Overtime
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
1d
Fleet Business Development Manager
Vertu Motors —Worcester
- £40,000 a year
- Full-time
- Sales
- Business development
- Communication skills
Quick apply
Head of Markets Activation
BDO —Birmingham
- Full-time
- Sales
8d
Business Development Manager
Prime Foods International Ltd —Bilston
- £35,000 - £70,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
8d
Trainee Account Manager
BLUEPRINT MGMT LTD —Birmingham
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d

I want to receive the latest job alerts for client services manager in rowley regis, wmd

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services manager jobs near rowley regis, wmd

Office Administrator jobs in Bridgnorth

Business Development Manager jobs in Worcester

Client Manager jobs in Birmingham

Business Development Manager jobs in Birmingham

Business Development Manager jobs in Kidderminster

Project Coordinator jobs in Coventry

Field Sales Representative jobs in Birmingham

Project Manager jobs in Tamworth

Account Manager jobs in Birmingham

Business Development Manager jobs in Dundee

Business Development Manager jobs in Horsforth

Business Development Manager jobs in Basingstoke

Facilities Manager jobs in Newcastle Upon Tyne

Business Development Manager jobs in Clitheroe Bb7

Hr Administrator jobs in Exeter

Part Time Administrator jobs in Huntingdon

Office Administrator jobs in Worcester

Office Administrator jobs in Farringdon

Part Time Administrator jobs in Andover

Office Administrator jobs in Wincanton

Customer Relationship Manager

nGeneration -
Tipton

Quick apply

Job details

Full-time
£32,000 a year

Benefits

Company pension

Qualifications

Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Project management
Organisational skills
IT
Communication skills

Full job description

Company Overview:

Join nGeneration, a leading provider of IT Services and Solutions to the Hospitality, Leisure, and Retail Industry. With over 22 years of experience, we pride ourselves on delivering innovative solutions and exceptional service to our clients. Our Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ.

Position Overview:

As a Customer Relations Manager (CRM), you will play a pivotal role in ensuring the satisfaction of our clients by managing their accounts and overseeing the delivery of our solutions and services. Reporting to the Director of Account Development, you will act as the main point of contact for customers, ensuring that their needs are met and their expectations are exceeded.

Key Objectives:

Serve as the liaison between the customer and the nGeneration Managing Director.
Ensure that all solutions, managed services, and deployment services are delivered in accordance with contractual obligations and to the satisfaction of the customer.

Main Responsibilities:

Manage customer accounts on a day-to-day basis, ensuring compliance with contractual obligations.
Measure, monitor, and make recommendations for improvement of the customer service delivery experience.
Attend customer head office on a weekly basis as required.
Act as an escalation point for support issues from the customer.
Prepare monthly invoicing for maintenance, hardware, and IMACS services for the customer.
Arrange and chair weekly internal management departmental meetings.
Attend and chair weekly and monthly Service Review meetings and provide monthly reporting to the Managing Director.

Key Tasks:

Develop and maintain customer relationships on a day-to-day basis with all key stakeholders.
Act as the first point of contact for customer requests, queries, and escalations.
Develop an in-depth knowledge of the customer, their brands, aims, and objectives.
Understand nGeneration’s contractual obligations to ensure compliance at all times.
Thoroughly investigate customer complaints and provide recommendations for improvement.
Identify opportunities for revenue growth for nGeneration.

Requirements

Skills and Attributes:

Previous experience in a field-based IT implementation or field service role preferred.
Previous experience in EPOS, a good understanding of technology in hospitality.
Understanding of IT implementation or field service roles within the hospitality or retail industry.
Strong verbal and written communication skills.
Confident and outgoing personality with the ability to work under pressure.
Excellent project management, planning, and organisational skills.
Positive attitude with a can-do approach to problem-solving.
High attention to detail and ability to work both independently and as part of a team.
Competent in Microsoft Excel, Word, and Outlook.

Benefits

Remuneration and Conditions:

Salary: £32,000 per annum
Full-time, Permanent position
Working hours: Due to the nature of the business and the role that you conduct your hours of work are those required, worked over five days a week, to carry out your duties to the satisfaction of the company and as necessitated by the needs of the business. Office opening hours are: 9:00 am – 5:30 pm.
Expenses reimbursed in line with company policy
28 Days Holiday including Bank Holidays
Contributory Workplace Pension scheme
Employee recognition awards and benefits

Quick apply

Refine Your Search

client services manager jobs in rowley regis, wmd

Customer Relationship Manager

Client Liaison Manager

Project Coordinator

Aftersales BDM

New Business Manager - Fleet Management and Telematics

Office Administrator

Project Manager

Business Development Executive

Partnership Manager

Strategic Account Manager

Business Development Manager

Field Sales Representative

Business Development Manager

Internal Account Manager

Business Development Manager - Ref: N026

Customer Service Advisor

Fleet Business Development Manager

Head of Markets Activation

Business Development Manager

Trainee Account Manager

I want to receive the latest job alerts for client services manager in rowley regis, wmd

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected