Family support worker Work, Jobs in Rowley Regis, Wmd (with Salaries)

Customer Care Team Member
PowisVets —Stourbridge
- £13 an hour
- Part-time
- Microsoft Word
- CRM software
- Front desk
- Free parking
- Annual leave
Quick apply
13d
Emotional Wellbeing Worker
Dudley Metropolitan Borough Council —Brierley Hill
- £31,537 - £34,434 a year
- Full-time
- Hybrid work
- Experience working with children
Intensive Family Support Worker - Harm Outside The Home/Missing Service
Dudley Metropolitan Borough Council —Brierley Hill
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Experience working with children
7d
Advocate (Supporting children with well being and emotional support)
Barnardo's —Dudley
- Call to connect
- Experience working with children
Family Time Worker
Dudley Metropolitan Borough Council —Brierley Hill
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Experience working with children
- Communication skills
Family Support Worker
Dudley Metropolitan Borough Council —Dudley
- £28,598 - £31,022 a year
- Full-time
- Communication skills
Health Conditions Outreach Worker (Female Only)
Churches Housing Association of Dudley & District (CHADD) —Dudley
- £13.45 an hour
- Full-time
- Experience working with children
- Free parking
- Health & wellbeing programme
Quick apply
Learning Support Assistant
Sandwell College —Cradley Heath
- £13,635.70 - £15,797.70 a year
- Part-time
- Annual leave
- Employee discount
Quick apply
3h
Support Worker
CareTech Group —Dudley
- Up to £37,000 a year
- Full-time
- No experience needed
- Experience working with children
- School
- Employee discount
Quick apply
Support Worker
Acuity Care —Rowley Regis
- £14.00 - £14.50 an hour
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Family Support Worker (23155)
Barnardo's —Oldbury
- £26,003 a year
- Weekend availability
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
6d
Care Assistant (Care Companion) Days
EQ Care —Birmingham
- £29,080 - £33,519 a year
- Full-time
- Computer skills
- Communication skills
- Annual leave
- Referral programme
CQC Positive Behavior Support (PBS) Practitioner - Supported Living Services
Isabellas Homes Ltd —Dudley
- £37,000 - £45,000 a year
- Full-time
- In-person
- Training & development
- Care plans
- Store discount
- Health & wellbeing programme
Quick apply
1d
Wellbeing & Emotional Support Practitioner
ONSIDE Independent Advocacy —Kidderminster
- £25,500 - £28,000 a year
- Experience working with children
- Employee assistance programme
- Sick pay
Domestic Abuse Support Worker
PLW Group CIC —Birmingham
- £15 an hour
- Part-time
- Childcare
- Computer literacy
- English
- Free parking
Quick apply
Domiciliary Care Coordinator
Smethwick ASRA Limited —Smethwick
- From £12.71 an hour
- Full-time
- Management
- Supervising experience
- Recruiting
- Free parking
Quick apply
8d
Activities Coordinator - Care Home
Barchester Healthcare —Birmingham
- £14.40 an hour
- Organisational skills
- Employee discount
- Referral programme
Quick apply
Social Worker - Family Help
Dudley Metropolitan Borough Council —Brierley Hill
- £39,152 - £46,142 a year
- Experience working with children
Care Assistant
Woodlands Gate Rest Home —Stourbridge
- Up to £12.71 an hour
- Part-time
- In-person
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
9d
Female Care Assistant
Cera Care —Dudley
- £13.00 - £13.50 an hour
- Weekend availability
- Annual leave
- Employee assistance programme

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Customer Care Team Member

PowisVets
Stourbridge

Quick apply

Job details

Permanent | Part-time | Full-time
£13 an hour
13 days ago

Benefits

Free parking
Annual leave
Company pension
Employee discount

Qualifications

Microsoft Word
CRM software
Customer service call handling
Customer relationship building
Inbound customer enquiry call handling
Client engagement
Patient appointment coordination
Practice management software
Microsoft Office Suite
Client relationship development
Appointment booking and call handling
Client services
Front desk
Veterinary appointment scheduling
Customer interaction
Multidisciplinary collaboration
Phone etiquette
Communication skills

Full job description

Job Summary:
We are looking for a Customer Care Team Member to join our team. The ideal candidate will thrive in a fast-paced environment, have strong customer service skills and have a passion for excellence. In this exciting and varied role, you will ensure the well-being of pets and clients by handling reception duties such as answering client calls, managing appointment bookings, and overseeing the diary.

This is a full time position working between 32 to 36 hours per week over four days.

Key Responsibilities:

Collaborate closely with our nursing and veterinary teams, providing a vital link between clients and the clinical staff
Handle client enquiries over the phone
Distribute pre-ordered medication
Perform administrative tasks using Microsoft tools, including Excel and Word
Update our Practice Management system regularly
Effectively question clients to assess the urgency of appointment requests, gradually taking on more responsibility and handling more complex cases
Maintain professionalism and composure in emotionally challenging situations, particularly when dealing with pets requiring critical medical care or end-of-life support

What we are looking for:

Exceptional telephone etiquette and experience with Customer Relationship Management (CRM) software
Polite and composed under pressure
Excellent attention to detail
Ability to build strong relationships with clients, their pets and the clinical team
Approachable and empathetic
Highly motivated with a positive, can-do attitude
Able to work effectively both as part of a team and independently when needed Excellent written and verbal communication skills
Proficient in IT skills including Microsoft programs such as Excel.

Benefits:

£13.00 per hour
4.8 weeks holiday a year and bank holidays, plus an additional day off for your birthday
An independent practice in a modern, purpose-built premises offering you the opportunity to advance your career with support and encouragement
Pension contributions
Generous discount on veterinary treatment for your pets

We are committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

Pay: £13.00 per hour

Benefits:

Company pension
Employee discount
Free parking

Work Location: In person

Quick apply

Refine Your Search

family support worker jobs in rowley regis, wmd

Customer Care Team Member

Emotional Wellbeing Worker

Intensive Family Support Worker - Harm Outside The Home/Missing Service

Advocate (Supporting children with well being and emotional support)

Family Time Worker

Family Support Worker

Health Conditions Outreach Worker (Female Only)

Learning Support Assistant

Support Worker

Support Worker

Family Support Worker (23155)

Care Assistant (Care Companion) Days

CQC Positive Behavior Support (PBS) Practitioner - Supported Living Services

Wellbeing & Emotional Support Practitioner

Domestic Abuse Support Worker

Domiciliary Care Coordinator

Activities Coordinator - Care Home

Social Worker - Family Help

Care Assistant

Female Care Assistant

I want to receive the latest job alerts for family support worker in rowley regis, wmd

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